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Outdoor pool
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Room Amenity
View from Room

Guest reviews

3.8/5 Good
576 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Restaurant
Business Services
Bar
Laundry

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationPercy Steel Reserve4 min walk
Popular LocationSt Helens Waterfront5 min walk
Popular LocationSt Helens History and Visitor Information Centre5 min walk

Choose dates to view prices

  • Standard King Room

    Room amenities

    • Sleeps 2
    More detailsStandard King Room
  • Water View King Room

    Room amenities

    • Water view
    • Sleeps 2
    More detailsWater View King Room
  • Standard Two Double Room

    Room amenities

    • Sleeps 2
    More detailsStandard Two Double Room
  • Water View Two Double Room

    Room amenities

    • Water view
    • Sleeps 2
    More detailsWater View Two Double Room

About this area

St Helens

Tidal Waters Resort is located in St Helens. Cerise Brook Orchard and Family Golf Course and Scamander River Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bay of Fires and McDonalds Point Conservation Area. Our guests appreciate the hotel's quiet location.

Map
Popular Location

What's nearby

  • Percy Steel Reserve - 4 min walk
  • St Helens Waterfront - 5 min walk
  • St Helens History and Visitor Information Centre - 5 min walk
  • McDonalds Point Conservation Area - 7 min walk
  • Medeas Cove Conservation Area - 11 min walk

Getting around

  • Launceston, TAS (LST) - 107 min drive

Restaurants

  • The Pelican — 1 min walk

About this property

Tidal Waters Resort

4-star hotel with restaurant and bar/lounge
Along with a restaurant, this smoke-free hotel has a bar/lounge and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site. All 60 individually furnished rooms feature free WiFi and DVD players. Guests can appreciate conveniences such as fridges and coffee makers, and other amenities include balconies and TVs.
Tidal Waters Resort offers 60 forms of accommodation with DVD players and a safe. Rooms open to balconies. Each accommodation is individually furnished. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This St Helens hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free RV/bus/truck parking

Food and drink

  • 1 restaurant
  • 1 bar

Family friendly

  • DVD player
  • Laundry facilities
  • Fridge

Conveniences

  • Gift shop/newsstand
  • No lifts

Guest services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 1 meeting room
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • 30-inch TV
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 2 PM and 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 6:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 45.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: AUD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser
Contactless check-out is available
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the Garden View and Water View rooms, additional bed linens and bedding configurations are available on request.
For the Garden View and Water View rooms, additional bed linens and bedding configurations are available on request.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Tidal Waters Resort St Helens
Tidal Waters Resort
Tidal Waters St Helens
Tidal Waters
Tidal Waters Resort St Helens, Tasmania
Tidal Waters Hotel St Helens

Frequently asked questions

Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 2 PM to 6:00 PM. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at 10 AM.
Where is Tidal Waters Resort located?
Situated in St Helens, this hotel is within a 10-minute walk of Percy Steel Reserve, St Helens Waterfront and St Helens History and Visitor Information Centre. McDonalds Point Conservation Area and Medeas Cove Conservation Area are also within 15 minutes.

Guest reviews

Overall score and ratings for Tidal Waters Resort

3.8
5 - Excellent
143
4 - Good
226
3 - Okay
148
2 - Mediocre
49
1 - Poor
10
4.1
Cleanliness
3.8
Service and Staff
3.4
Amenities
3.5
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The deck on the waterfront was amazing. Didn't like to lack of soundproofing, the abilty to hear people in rooms upstairs and next door, and the creaking down the hallway.

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location, good facilities, early closing of restaurant and building

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stay was excellent, enjoyed the restaurant at the resort and in the immediate area. Loved the local shop’s especially the Quilt shop. The only negative was the mattress needs replacing.

Stayed 2 nights in Mar 2020

1/5

  • Disliked: Property conditions & facilities

Stayed 1 night in Mar 2020