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Reviews of Edenside House

3 out of 5
Edenside House
Edenside House, St. Andrews, Scotland

Reviews

9.6

Exceptional

Rating 10 - Excellent. 11 out of 13 reviews" "
Rating 8 - Good. 2 out of 13 reviews" "
Rating 6 - Okay. 0 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

10/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Callan

Liked: Cleanliness, property conditions & facilities, room comfort
Great view, great room, great bathroom, great service. The breakfast was a bit scant and the "sound-proof rooms" promised were nowhere to be found, but a fantastic find for this price.
Stayed 4 nights in Oct 2021

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
Small but very well appointed hotel. Clearly redone recently. Everything was spotlessly clean and immaculate. Louise who I believe is the owner and manager greets you personally and clearly takes a huge amount of pride in her work and ensures all guests are looked after. She took time to talk to you offering advice and guidance. Service is so important and we feel we got great service from her. Only negative for room 7 was simply the size, it's is small and hard to find space for suitcases without blocking the bathroom or door. Amazing soaps. The road is close by, but we heard nothing from it, windows keep everything out. Breakfast bag is basic, however perfectly adequate for us. Thank you
Stayed 2 nights in Sep 2021
Response from Loulou on 23 Sept 2021
Thank you so much for taking the time to give us a review, we really appreciate it. I am glad you enjoyed your stay and you were lovely guests. Your feedback will help us with our future planning, Hope we can welcome you back sometime. Thanks again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely place!
Very nice room it was clean and modern, the view was nice too. Room was maybe a bit cramped with the luggage but we were only using the room as a base to chill after our days out. Really lovely host, the breakfast included was lovely too. Thank you so much!
Stayed 2 nights in Aug 2021
Response from Loulou on 21 Aug 2021
Thank you for taking the time to give us a review, we really appreciate it! Hopefully we can welcome you back sometime soon.

8/10 Good

Collette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was alittle noisy when our neighbours turned up at 3 am. Otherwise very good.
Stayed 2 nights in Aug 2021
Response from Loulou on 18 Aug 2021
Hi Collette, thank you for taking the time to give us a review. Glad you liked our place even if you had noisy neighbours!

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved staying at Edenside house. Lovely immaculate room, beautiful location and very helpful host. Highly recommend.
Stayed 2 nights in Aug 2021
Response from Loulou on 11 Aug 2021
Thank you for taking the time to give us a review, we really appreciate it.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
honestly couldn’t fault a thing! lovely owner and great customer service :) beautiful room and good location
Stayed 3 nights in Jul 2021
Response from Loulou on 1 Aug 2021
Thank you for taking the time to give us a review, we really appreciate it. Glad you enjoyed your stay hope we can welcome you back sometime

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect little place for a few days
A beautiful property in a great location for St Andrews. The owners go that extra mile and provide everything you need and more. Our room was excellent and I will definitely stay here again when going to St Andrews
Stayed 2 nights in Jun 2021
Response from Louise on 26 June 2021
Thank you for taking the time to give us a review. We appreciate your feedback. The best bit about our job is meeting our lovely guests. Hope we can host you again soon. Thank you again Louise Edenside House

10/10 Excellent

Colin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal place to stay for st Andrews
We stayed for four nights as we were playing golf at st Andrews. Eden side house was ideal a short 5 minute drive into town. The room was clean and bright. The views across the estuary were amazing from the garden
Stayed 4 nights in Jun 2021
Response from Lou on 20 June 2021
Thank you for taking the time to give us a review. Your lovely positive comments are very encouraging. Thank you again and haste ye back !!

10/10 Excellent

Isobel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great basic stay
The hotel is a little out the way of St Andrews off of a main road in the outskirts, but a bus stops right outside (if you flag it down) and takes literally 5 minutes into the center. The rooms were incredibly clean and the staff did everything in their power to ensure everything was COVID friendly and prepared which helped us feel at ease. Great view over the horses field and although rooms were basic they were tastefully decorated, modern and beds were comfy.
Stayed 2 nights in Oct 2020
Response from Louise on 27 Oct 2020
Thank you for your lovely review. I am glad you had a comfortable stay. The whole team at Edenside House appreciate feedback from our guests. Thank you again

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Great stay - nice rooms, great communication- well looked after
Stayed 2 nights in Sep 2020
Response from Lou on 26 Sept 2020
Thank you for lovely review. Great to get feedback

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable room with a view
Check in emails didn’t come through, but that is now fixed by the owner. Had a wonderful view of the water with birds, horses and rabbits all about. Super comfortable beds and a very welcoming couple who run the inn. On my check-out day a guest had blocked the back parking lot, the owners were not in at 8am, so I wad to go knocking on doors to find the car owner to make my flight. Please put up some non parking signs.
Stayed 3 nights in Sep 2020
Response from Lou on 26 Sept 2020
Thank you for your review and feedback. Always good to improve our service

10/10 Excellent

Pierre-Olivier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une étape à recommander !
Super accueil, logement parfaitement conforme à l’annonce. Fraîchement rénové avec une magnifique vue sur l’estuaire. Pas de petit déjeuner, mais un choix de thé, cafés, lait, biscuits et chocolat...de quoi bien démarrer la journée avant de se rendre à 2 minutes en voiture pour prendre un magnifique petit-déjeuner dans un Farm-shop/restaurant ( un bon pour une boisson chaude est offert par l’Hôtel). C’est un excellent point de départ pour visiter Saint Andrew (4 minutes en voiture), la cote du Fife, le « secret Bunker »,... Quelques tables à l’extérieur permettent de faire un pique-nique en observant les oiseaux et le mouvement des marées... Bref une étape à recommander avec un rapport qualité/prix intéressant par rapport aux autres hébergements dans le secteur.
Stayed 2 nights in Jul 2020
Response from Louise on 31 July 2020
Thank you for such a lovely review. Hopefully you will return to visit us in the future. Louise and all the team at Edenside House