This cottage is beautiful and perfectly located for exploring Cornwall. Cosy yet mordern cottage, stunning bathroom and really well maintained overall. We loved having a TV and washer/drier.
Our main disappointment was the intensely strong musty/damp smell in the bedroom which lingered even on our clothes once we returned home. There was some mould growing on the curtains and windows in the bedroom, also on parts of the window by the bath tub. The sink in the bathroom was not cleaned to a very high standard for us on this occasion, on arrival, but this is not to say that overall the cottage was both clean and comfortable.
We would have appreciated being supplied washing up liquid and a sponge although we were supplied a dishwasher tablet or two to use on our exit. Small details like this would be welcomed.
Unfortunately, we experienced a water outage during our stay. We understand this is nothing to do with Cornwall Hideaways and was being experienced all over the area at the time, however, the response we had from emergency customer service was not the most professional, albeit very prompt which we appreciated. We were told perhaps to bathe in the sea, which we found slightly bizarre and unprofessional. We had to enquire as to whether there was any compensation offered as we felt that although it was out of CH hands, we could have been dealt with more professionally and helpfully.
Otherwise overall a 3.5/5 from us.