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"Upon attempting to check-in and asking where we could park our truck and flat bed trailer, Ashley rudely told me I couldn’t park on the property. When asked if we should park across the street instead, she said we couldn’t park there either. After asking her where we should park then, she decided we weren’t allowed to stay there and told us they “had no rooms available.” When asked if we’d get our money back she said that “wasn’t her problem” and told us to contact Expedia. We sincerely hope that Ashley has the life she deserves."

"We got in late I accidentally booked the wrong check in date when I got there thru a third party and the staff directed me how to fix it and was very helpful. Room was clean and smelt clean as well."

"Property and room were clean. We had a very noisy neighbor that kept us up and security went to tell them to quiet down but they continued to play loud music. Check in was very slow. "

"The sink stopper in my room needed repair and the hotel shows its age, but the staff were all terrific. The room was clean and the temperature, great. No fussing with the air/heat adjustment."

"It was a great little vacation for me and my family waterpark was the best we were playing in there all day and then when the room was ready, we went up to our room got all our stuff in there and went right back down to the waterpark. Everything was great."

"It was wonderful! The room was well appointed and clean. All staff were amazing and helpful - from the room to the front desk. The bar was welcoming and the staff were extremely cordial and responsive. Would return in a heartbeat!"

"Clean room, easy check in, lovely hot springs pool. It was a bit of trek going to the second floor with my stuff from the parking lot, be prepared for a lot of stairs!"

"Good overall. Loved the kitchenette. This is my 4th stay here. I will be back."

"Room was clean and nice. Staff were very helpful and polite. Only downside to was that our room ran out of hot water during the first shower of two occupants. Could have been due to full capacity but unknown for sure and it will not hinder our next visit. Will stay here again when visiting Vancouver Washington. Great hotel clean and well maintained. "