Southwest Hotels, West Palm Beach

"For a last minute booking, rooms were a reasonable rate"

"The hotel was fine — not great — definitely not bad — just fine. It was as expected from a resort of the caliber charging $500+ p/n, and worth the cost. The pro shop staff though …. Easily the most unprofessional bunch of screw ups I’ve encountered in all my travels. Worse than any bargain basement Motel 6 staff, this bunch couldn’t do anything right to such an extent that it became a joke to see what they’d screw up from day to day. Pure comedy. It actually made the trip in a sense because we’ll laugh about their incompetence for years to come. My advice if staying and playing here — get everything in writing. From your tee times to the number of players, to the greens fees and caddie requirements, GET IT IN WRITING. Also, go to the front desk after each round to make sure you’re billed correctly and promptly make corrections. Or don’t listen and enjoy years of laughter recalling just how comical their performance was. Either path works."

"We were only there for 2 nights but everything was maintained well and staff were polite and helpful."

"Yes "

"We stayed in a room on the side of Military Trail and Turnpike. The noise level is horrendous! Our room had a single-pane glass sliding door. Every time we entered the room we thought we left the door open, but it was not. Do not stay on the south side of the building. Other than that, our stay was fine."

"No one shade bear hygh unheayed pool Was told that he mbrelkas would be put out next day. Never did. I asked for my room to be serviced on 2nd day, they said they would but when I got in, it wasn’t done and all housekeeping was gone. Disappointing in all ways"

"Great experience "

"Very and very quiet, peaceful place to stay"

"I wasn’t able to check into my room till 10 pm due to the inconvenience of the staff and they did not want to cancel my reservation or accommodate me "