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"Everything was great."

"Clean room, room service was good, breakfast was regular hotel breakfast but good, I didn’t get to try the complementary dinner cause of the hours they open it for but that in itself was so cool to me, room was nice, not new, but nice. Very close to everything, plus in a way better area than most hotels in Jackson. No heavy weed or must smells, it was clean. This was a great stay at a fair price"

"Our air conditioner was leaking water & caused damage to my luggage that I placed near by. It may have been a poor window seal because it rained every day of our stay "

"The grand was fantastic 10 years ago! It seriously needs updating. If you stay more than 1 night, after the air fresheners wear off, you can really smell how nasty the carpet is. Breakfast is still the same as Covid times, it’s a line were people serve you, I like to make my own in the proportions I like, It used to be good now it is mediocre, bland. I remember that lady who used to make the best fresh eggs.! Bar was closed on Saturday night???? The elevators made scary noises and were sketchy…mattress and pillows needed updating . Please make this place to what it used to be. Overall, I like the price i got, but it used to be better."

"The only good thing regarding our stay was security walked us from the parking lot to the hotel’s doors. They gave us a handicapped room ( in which I did not reserve or asked for). The pool was supposedly closed off because the pumps were messed up. The middle elevator got stuck on the 7th floor. No parking space….This was the worse Hilton hotel that I’ve EVER stayed in…. Needless to say, I will not stay at this hotel again."

"The manager at the front desk, as well as the two other front desk workers I talked with were the absolute best! We had issues with the AC in our room and they were so helpful. The rooms were perfect size, clean, well stocked with things we could use in the kitchen. The gym was clean and well maintained. The pantry was well priced and well stocked. It was a lovely experience!!"

"The toilet was filthy and hadn't been cleaned, and the bathroom fan did not work. Just a hole in the ceiling. The room was extremely small and we had trouble moving around in it and there was just two of us."

"I loved everything about this place cant wait to return."

"Very clean room. We arrived late and had to call the number to let us in. The desk clerk was doing other things and we almost called Hotels.com to cancel, but she saw us. Beds were not comfortable…hardest ones I’ve been on in a while. We also were not given shampoo. First hotel I’ve ever been to that didn’t have shampoo. Staff was very friendly. Simple hotel…more designed for extended stay. But overall ok experience."