Search Southeastern New Mexico Villa Accommodation

"Good air conditioning "

"Room very nice. Location and breakfast excellent."

"The staff was great & the condition of the property was good. However, the inside of the building is definitely showing wear. The caulk in the shower was discolored and peeling, and in some cases missing altogether. The main reason I rated the property ⭐️⭐️ is due to the fact that the key cards don’t work. I was locked out of the laundry, the pool area, the outside doors, & my room on multiple occasions. The key card system they have in place does not work. It is a really frustrating experience standing by a door trying to get it to open for 3 minutes & then having to go back to the lobby & have the staff make all new key cards that still may or may not work. If the owners/managers want better ratings they should fix the fundamental issue of people not being able to go through locked doors. Everything else with the property did not matter after that. I also have the property ⭐️⭐️, instead of ⭐️, because the staff was apologetic, understanding, and as helpful as they could be considering. They even acknowledged how much of a headache the key card system is there. I feel for them having to spend all that extra time apologizing and making new key cards that are equally as lousy as the old ones. "

"The breakfast was fresh and secure"

"Nice stay"

"I had some of my employees stay there to work in Roswell. They said this was a perfect place to stay - VERY clean and very nice. Someone will be going back to Roswell, and they already requested to stay at this facility. THIS IS A 5 STAR Hotel. "

"Clean, spacious room and very quiet. Enjoyed the pool and jacuzzi all by ourselves. Front desk informed me they will be doing a lot of renovations over the next few months (adding a restaurant, fire pits, etc). Would stay here again!"

"We didn't know how to work the TV/ 2 remotes. Staff walked us through it and even offered to come to the room and help. And they placed us in an accommoding room being that we needed something lower level with no stairs. Very nice staff. Very professional. Very clean!"

"Loved the seating area and shower with great towels. "