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"This hotel has seen better days and is a shadow of its former self. There was a problem with our reservation which meant we were given poor rooms with no air con and missing bulbs, linen, and varying levels of amenities (showers, water, etc). We were moved after a night but the rooms don’t match the website photos. One of the bathrooms was unusable due the smell and heat. The hotel is good for location in the city centre, and the garden and pool are pleasant but feel tired and only given basic...

"Staff are expectional always pleasant polite and friendly extremely helpful with any needs. Rooms are extremely clean and spacious and cleaned daily.. Decor could be updated in some areas and rooms we did see modernisation happening in some rooms. Meals are putstmading and huge portions for reasonable prices"

"It is an old property, very affordable on a good location in the city. Safe parking, good food and best prices on our entire tour."

"I was turned away from this property because" they have no way of getting their money from expedia.The lady, though only spoke to staff and did not want to speak to me directly sounded very rude"

"We found the staff to be very polite, discreet but helped when approached. The receptionist who welcomed us was charming and knowledgeable. He explained the challenges they face due to existing infrastructure problems beyond their control. There was a very clean pool available, lots of different chairs and loungers around the pool including a hammock. The cover from the careful tree planting gave the feel of an oasis around the pool "

"Book at your discretion. Not for person who nags much as this hotel is close to a bar and the noise is too loud and for a sensitive noise person u won't sleep. Unlike me l am not subjected to noise l slept. The hotel needs renovation as one window was broken, the room had no toilet seat and there is no restaurant you have to go out to eat. Overally good for bed only person and price is cheap and not a nagging person otherwise u won't be able to tolerate some of the things like noise, toilet seat...

"The staff was perfect communicates well. "

"-Best place,located near the City (saves Money and Time)-everything available nearer. -Friendly and Kind staff members "

"99% of the time no internet connection, no electricity most of the time, unable to charge phones or access internet. Amenities were below standard. Kinda disappointed "

"The property is old but well kept. They are busy upgrading "

"Great accomodation for 5 in Bulawayo. Parking protected just in front. Good diner and breakfast on demand.will come back"