2/10 Terrible
Cynthia
Travelled with family, Business traveller
11 June 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check In at the desk was Okay, I needed Ice and desk told me to ask the Bar on the Property.
I asked the Bar & the lady at the Bar seemed bothered by me asking so I told her I was a guest & she grabbed a trashbag for me to hold &she gave me a few scoops from her “Bar Ice”.
Later in the evening I needed Dry towels to replace my Soaked ones, &again it was after 5pm so of course the office was closed???…. The rooms have no phones for us to communicate w/ anyone at the desk.
So I was left to ask the once again the Bartender at the Property. This was a different lady who after I asked if anyone can help provide Dry towels she said no, office is closed, all that is left is Beach towels. So I said it doesn’t matter as long as I have Dryyyyy Towels. So she proceeded to the office with a key, opened the door, I stayed outside while she “Checked” she came back out out and said we don’t have any. Sooo I was left with Zeroo Dry towels for my evening shower w/my 2 daughters!!.
Not to mention the shower which barely had LUKE warm water not HOT!! Was very dissatisfied with this as when I was done showering & had to provide my own towels after taking Basically a cold shower. But by a miracle the sink had Hot water??? How tf if that??
The AC in the room is blasting cold which is Awesome during the hot daytime,
but during the middle of the night when you need more than 2 soft sheets to try and keep warm that does not workkk.
Room doesn’t provide make your own coffee.
Cynthia
Stayed 1 night in Jun 2024