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Reviews of Le Grand Hôtel

Le Grand Hôtel
1 Allée de Verninac, Souillac, Lot

Reviews

8.0

Very good

Rating 10 - Excellent. 37 out of 92 reviews" "
Rating 8 - Good. 35 out of 92 reviews" "
Rating 6 - Okay. 7 out of 92 reviews" "
Rating 4 - Poor. 8 out of 92 reviews" "
Rating 2 - Terrible. 5 out of 92 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

William

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We arrived to find the door locked and no one on duty. And an announcement that the hotel was closed. Adjacent hotel (the Patio) telephoned the person on duty. He fetched his boss who told us the hotel was open but the kitchen closed but he would arrange breakfast. After one night with no hot water we were ready to leave but we’re told we should run the tap. After 8 minutes it did indeed get hot. The place was like a morgue- no one else staying and we crept in and out of darkened bar and salon. The website is down . Are they in fact trading?
Stayed 2 nights in Sep 2023

10/10 Excellent

SERGIO, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful old hotel restaurant with character and perfect location to visit Souillac and connect to other beautiful nearby towns, Rocamadour, Sarlat, Martel, etc. Their public buses have a limited schedule off-season.
Stayed 3 nights in Sep 2022

8/10 Good

Philippe

Stayed 1 night in Aug 2022

10/10 Excellent

carmen

Stayed 3 nights in May 2022

6/10 Okay

Antolin

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel but basic. Noisy bar close by.
In a lovely location. Souillac is a beautiful town. We were disappointed that the hotel restaurant at the hotel was closed. We’re not sure that was. The hotel is very nice but a bit tired. Needs the decor updating. Basic but adequate. Would be nice to have tea/coffee in room. Breakfast was very nice and staff friendly and welcoming. There was a very noisy bar located in the street behind the hotel which had live drum music playing until midnight which made it difficult to sleep. Particularly problematic for us as we have a 6 month old baby and 7 year old.
Stayed 1 night in Sep 2020

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

VERONIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour le grand hôtel
Stayed 1 night in Sep 2023

10/10 Excellent

Muriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour familial très agréable
Le Grand Hôtel acceptant les chiens, nous avons eu la facilité de pouvoir voyager avec notre compagnon à 4 pattes sans problème. Très bon rapport qualité prix. Bar et restaurant disponibles au sein du même établissement.
Stayed 3 nights in Aug 2023

10/10 Excellent

Roger

Stayed 1 night in Aug 2023

10/10 Excellent

Odile

Stayed 1 night in Aug 2023

8/10 Good

MARIELLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre agréable avec une literie confortable et une jolie décoration. Petit bémol la vétusté de la salle de bain qui mériterait un réel rajeunissement. L'accueil est très sympathique tout particulièrement le réceptionniste du matin d'une très grande gentillesse. Très bon petit déjeuné varié. Situation idéale dans coeur du village et grand parking gratuit à proximité.

8/10 Good

Mercè

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2023

8/10 Good

michelle

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Aug 2023

8/10 Good

Isabelle

Stayed 1 night in Aug 2023

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel
Accueil de qualité ,la cambre familiale décoré sobrement mais avec goût La literie est confortable Petit balcon avec vue sur la terrasse du restaurant Le petit déjeuner buffet est très bien fourni et de bonne qualité
Stayed 2 nights in Aug 2023

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Ras
Stayed 2 nights in Aug 2023

8/10 Good

Anaelle

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Hôtel plutôt ancien, mais avec du charme, la chambre pour 4 adultes était très sympa avec un petit balcon qui donne vue sur le marché le dimanche matin ! Le petit déjeuner était très bien 👍
Stayed 1 night in Jul 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Hervé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une halte très appréciée ou le service était de qualité et l'accueil personnalisé.
Stayed 1 night in Jul 2023

10/10 Excellent

Sylvie

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très sympathique, super accueil. La chambre est tout confort et calme. Places de parking à proximité de l'hôtel.
Stayed 2 nights in Jul 2023

4/10 Poor

María Consuelo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
La habitación daba al sol y era super calurosa. Pese al ventilador no se pudo descansar. Si abrías la ventana entraban arañas e insectos. Era bañera, pero si te querías duchar, debido al techo abuhardillado sólo podías colocar la cabeza en el hueco de la ventana y con dificultades: yo mido 1,60.
Stayed 1 night in Jul 2023

10/10 Excellent

Fabienne

Stayed 1 night in Sep 2022

8/10 Good

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Très bon accueil, personnel souriant, ne passer pas sans vous y arrêter
Stayed 1 night in Sep 2022

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueillant Le personnel est tres a lecoute On ne peut que se sentir bien dans cetcetablissemnt nous gardons ladresse Pour la restauration Plats bien presentes dans lassiette et tres bons un delice Decor chaleureux dans tt letablissement
Stayed 2 nights in Aug 2022

2/10 Terrible

Pierre Emma

Disliked: Staff & service, property conditions & facilities, room comfort
Pas d’eau chaude
Pas d’eau chaude dans La chambre, la réception nous dit que c’est normal et qu’il faut laisser couler l’eau très longtemps. Pas d’eau après 30 minutes. Impossible de prendre une douche en plein été. C’est également très embêtant au niveau écologique.
Stayed 1 night in Aug 2022

8/10 Good

bruno

Liked: Cleanliness, staff & service
Hôtel de ville
Hôtel en ville sans parking donc compliqué pour se garer. Chambre côté eglise bruyante. Chambre confort correct.petit déjeuner 11e bien.
Stayed 2 nights in Aug 2022

6/10 Okay

Marine

Stayed 1 night in Aug 2022

10/10 Excellent

erick

Stayed 1 night in Aug 2022

10/10 Excellent

Lagarde

Stayed 1 night in Aug 2022

2/10 Terrible

pierre

Stayed 1 night in Aug 2022

10/10 Excellent

Karine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Prestations équivalentes au prix
Hotel simple, personnel accueillant, salle de bain vieillotte, chambres propres mais sans plus.
Stayed 4 nights in Aug 2022

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

2/10 Terrible

Francis

Disliked: Room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Martin

Stayed 1 night in Aug 2022

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne accueil ! Je recommande
Stayed 3 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Manon

Stayed 1 night in Aug 2022

10/10 Excellent

Maud

Stayed 1 night in Jul 2022

10/10 Excellent

Richard et Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres belle soirée dans le Lot
Stayed 1 night in Jul 2022

10/10 Excellent

Patrick

Stayed 1 night in Jul 2022

10/10 Excellent

Éric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable et bon restaurant
Hôtel agréable, joli déco, cour intérieure (atrium) très bon restaurant
Stayed 1 night in Jul 2022

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Evelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

6/10 Okay

Annie

Stayed 1 night in May 2022

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel agréable, très bon accueil, chambre spacieuse avec une bonne literie. Le petit-déjeuner est très bien servi.
Stayed 1 night in May 2022

8/10 Good

ODILE

Travelled with family
Liked: Cleanliness, staff & service, amenities
chambres très spacieuses
Stayed 1 night in Sep 2021