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Reviews of Best Western Burnie Murchison Lodge

3.5 out of 5
Best Western Burnie Murchison Lodge
9 Murchison Hwy, Burnie, Somerset, TAS

Reviews

8.4

Very good

Rating 10 - Excellent. 112 out of 297 reviews" "
Rating 8 - Good. 141 out of 297 reviews" "
Rating 6 - Okay. 32 out of 297 reviews" "
Rating 4 - Poor. 8 out of 297 reviews" "
Rating 2 - Terrible. 4 out of 297 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Norman

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very nice and clean. Only down side is a lot of trades use this hotel and they start early in the morning, noise more early in the morning when they are leaving.
Stayed 1 night in Jan 2024

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

brooke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and welcoming. Very clean and spacious room. Nice and quiet
Stayed 2 nights in Dec 2023

8/10 Good

CHRISTOPHER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but comfortable rooms. Would be ideal for an overnight stay or longer if one person.
Stayed 1 night in Dec 2023

8/10 Good

Norman

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful and the room was spotless. The parking was excellent and the location was very quiet.
Stayed 4 nights in Nov 2023

6/10 Okay

Kenneth

Liked: Cleanliness, property conditions & facilities
Our room was up a flight of stairs. The water pressure in the shower was low.
Stayed 1 night in Nov 2023

6/10 Okay

Alan

Travelled with partner
Having booked for two nights we were unimpressed that the room was not serviced between first and second night. We feel that we have paid for a service that was not delivered. Some places offer a discount or other benefit if you forego room servicing.
Stayed 2 nights in Nov 2023

2/10 Terrible

CLAIRE

Stayed 3 nights in Oct 2023

8/10 Good

Suzanne

Stayed 1 night in Oct 2023

10/10 Excellent

Stewart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and comfortable room
Stayed 1 night in Oct 2023

8/10 Good

John and Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very tidy and clean. Food in the restaurant was excellent.
Stayed 1 night in Oct 2023

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beds were very comfortable. Quiet with parking at the door. Lovely hosts😊
Stayed 1 night in Sep 2023

10/10 Excellent

Janette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly couldn't do enough
Stayed 1 night in Apr 2023

6/10 Okay

Robyn

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We enjoyed the food, the staff were very helpful.
Stayed 2 nights in Apr 2023

10/10 Excellent

Anthony

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to, helpful
Stayed 1 night in Mar 2023
Response from Christine on 20 Apr 2023
Hi Anthony. Thank you for your awesome review! Kind regards.

10/10 Excellent

K

Stayed 1 night in Mar 2023
Response from Christine on 20 Apr 2023
Hello K. Thank you for leaving us a 5-star review. It is most appreciated.Kind Regards.

6/10 Okay

Dale

Travelled with partner
Was a great place to stay.
Stayed 1 night in Mar 2023
Response from Christine on 20 Apr 2023
Hi Dale. Thank you for your lovely review. All the best!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Christine on 20 Apr 2023
Hi there. Thank you for leaving us a wonderful review. We are so glad you were happy with your stay.Kind regards.

6/10 Okay

Mark

Business traveller, Travelled with partner
Liked: Staff & service
It was in a easy area to locate but was dated and did not reflect the image they portray on line
Stayed 2 nights in Feb 2023
Response from Christine on 20 Apr 2023
Hello Mark. Thank you for taking the time to leave us a review. Kind regards.

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Comfortable accommodation in an older style motel. Breakfast served to your door each morning. DVD’s available at reception to support appalling local television. Hot water intermittent in shower. A very comfortable bed.
Stayed 3 nights in Feb 2023

8/10 Good

Theresa

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Feb 2023

8/10 Good

Coby

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved being located directly across from the beach and parks. We liked having 24hour access to our parking (just outside our room door) and it was a lovely quiet room.

6/10 Okay

carmel

Liked: Cleanliness
Pretty average. Not worth what I paid for the room
Stayed 1 night in Jan 2023

8/10 Good

Michael

Stayed 1 night in Nov 2022

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, plenty to do, rooms were clean and comfortable and price was great
Stayed 1 night in Nov 2022

8/10 Good

Dean

Travelled with partner
Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in Oct 2022

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After staying in some very poor accomodation to this point, it was like a breath of fresh air to walk in to a facility that was well organised, super clean, very helpful staff and generally a wonderful overall experience. Gold star to this facility!
Stayed 2 nights in Oct 2022

10/10 Excellent

Ian

Stayed 1 night in Oct 2022

10/10 Excellent

Wade

Stayed 1 night in Oct 2022

4/10 Poor

Bruce

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Very noisy both early morning and later in the evening. Was told later that this can be a noisy room and perhaps I should have asked for a change of room if available at 10.30 at night. Not impressed.
Stayed 2 nights in Aug 2022

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location.
Stayed 1 night in Jun 2022

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds. Decent price
Stayed 1 night in Jun 2022

4/10 Poor

Robert

Liked: Cleanliness
Disliked: Amenities
Food first night excellent Food second night disgusting
Stayed 2 nights in May 2022

10/10 Excellent

Zara

Stayed 1 night in Apr 2022

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good bed and linen. Staff at reception excellent. Only negative was other guests smoking in corridor.
Stayed 1 night in Apr 2022

10/10 Excellent

Fergus, Melbourne

Stayed 1 night in Feb 2022

6/10 Okay

Wayne

Stayed 2 nights in Jan 2022
Response from Liam on 10 Feb 2022
Thank you

8/10 Good

Rodney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, friendly, very comfortable bed.
Stayed 1 night in Jan 2022
Response from Liam on 26 Jan 2022
Hi Rodney, Thank you for your lovely review, we are looking forward to seeing you again, Thank you

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old but spotless
Stayed 1 night in Jan 2022
Response from Liam on 26 Jan 2022
Thank you for your review, :)

4/10 Poor

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great but no air conditioning!
Amazing hotel and fantastic staff The only drawback is there is no air conditioning on the premises so the room was very hot! We had to leave to another hotel as I am disabled and need a/c to regulate my body temp as it doesn’t do it itself like everyone else! But the advertisement said air con in room with balcony But alas no air con!
Stayed 1 night in Jan 2022
Response from Liam on 26 Jan 2022
Hi There. Thank you for your lovely feedback, We have changed the management since last year November, and we are planning to upgrade the motel with air-conditioning as well as a mini-golf play area. Thank you

4/10 Poor

Allan

Business traveller
Warm welcome Nice sunny outside area. Rooms were ok. You get what you pay for. Plugging the Jetty restaurant on arrival as highly rated on trip advisor was a let down waiting over an hour for a chicken parmy where they failed to put any sauce on which left a tastless peice of crumbed chicken with melted cheese. With only 8 people in the restaurant it wasnt a case of being busy. Contemplating canceling our breakfast order we gave them the benifit of the doubt and stuck with it but unfortunatly receiving cold ish reheated eggs and bacon which was like eating a peice of beef jerkie thats been in the panty for a month. Our mushrooms were like they scraped the left over mushroom sauce off the bottom of the pan from last nights service.
Stayed 1 night in Nov 2021
Response from Liam on 3 Dec 2021
Dear Allan, We are very sorry to hear about your experience in our restaurant. This most certainly does not reflect our Standard (as you can see by the high rated reviews on Trip advisor). Please be rest assured that this has been addressed with the restaurant immediately, however, we do understand that this still does not change your experience. We would like to offer you a free breakfast and dinner for 2 during your next stay to show to you what our standard is about. Again, we are very sorry for this, and we hope we can welcome you soon again at the Best Western Burnie Murchison Lodge.

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable. Warm. Parking next to unit
Stayed 2 nights in Oct 2021
Response from Christine on 3 Dec 2021
Hello Helen, thank you so much for taking the time to leave a review. We are so glad you enjoyed your stay, and we hope you can join us again one day. Kind regards,

8/10 Good

Upsana

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2021
Response from Cindi on 21 Oct 2021
Hi Upsana, thank you for your review of our Property. We are glad you enjoyed your stay and we hope to see you again soon. Kind regards - Cindi & Kevin

10/10 Excellent

Katina

Liked: Staff & service
The friendly receptionist made me feel very welcome. The room was very clean cosy and warm.
Stayed 1 night in Sep 2021
Response from Cindi on 24 Sept 2021
Hi Katina, thank you for your lovely review of your recent stay with us. We hope to see you again soon. Cindi & Kev

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always enjoy my stay here, bed are comfy, it’s clean good location
Stayed 2 nights in Jul 2021
Response from Cindi on 24 Sept 2021
Hi Louise, we always enjoy having you stay - thanks for the great review. Cindi & Kev

2/10 Terrible

Jacinta

Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay here. The room was dated, but clean and had everything we needed for an overnight stay. Unfortunately, the restaurant was not open when we stayed, but the owners guided us to a nearby takeaway which provided a reasonably priced menu. Would recommend this motel for anyone seeking clean budget priced accommodation.
Stayed 1 night in May 2021
Response from Cindi on 11 July 2021
Glad you enjoyed your stay with us. The Jetty Restaurant open Monday to Friday, hopefully you can catch them next time. Hope too see you again soon, Cindi & Kev