Somers Holidays from AU$2,389

This is a charming little hotel just a block off from Times Square. Very convenient for subway and bus use but also walking distance to many fun places including all the broadway theaters. The lobby was very warm so we didn’t hang out in there at all but the rooms were very clean, well kept and cool to come back to after being out in the heat all day. There is no mini fridge or microwave in the room so bringing back left overs is not an option, there is also not any kind of coffee or snacks offered but there are 2 coffee shops on the same street/block and an eatery right next door that does fresh cooked grill food and lots of grab and go options as well as fresh coffee.

The hotel is beautiful and in unic place the stuff provides an outstanding service starting from valley parking, at front desk, at pool, in restaurants! It was my husband’s birthday. We got Champagne and sweets! Wish to come again. Highly recomended.

My first problems seemed to belong more to Expedia than to the hotel. I was booked & charged for 2 persons in the room (my name had been entered twice) & they could not correct it. Secondly I was charged, acc to Expedia two different prices for my 2 nights there— again, Expedia would not assist despite my 3 calls to them. Riu plaza room was small but lovely. It had all needed amenities & was mostly satisfactory. My only difficulties were with a frequent sandpaper rubbing kind of noise at all hours, which I suspect was because my room was next to the Pumping Room. Lastly I found that no matter how careful I was, water leaked after both showers, into the foyer of the room, which I used towels to clean up. In a less expensive room, I would not have considered this a problem but for prices at Riu, I was surprised. Other than those issues, the room was very good.

The property and our room were very clean. The lounge was nice and the food was decent. The only con was that it took our food a long time to arrive and we ordered a burger and a Caesar salad. They may have been short staffed that particular day. The bartender was very friendly and welcoming while we waited. However, because our food took so long, we decided to not try the Cafe for breakfast. Other than that, we enjoyed our stay and would stay there again. The hotel is located in an area where whatever you need is in the area. The city is not far either.

Our room was very cute but unfortunately the mini fridge was broken. I didn’t realize until I went to grab my dinner I put in the fridge and it was warm and gross. The light was flickering on and off, I thought maybe the light was broken but turns out the fridge was. I talked to the employee on shift that night when I went looking for food, and when I told him what happened, he said he applied 30% off the room. Unfortunately, we were charged the full rate and when I contacted the property about the 30% off discount I was told was applied to my account, they told me there was nothing noted on my account. I had just had surgery and had to eat every few hours and ended up walking around the neighborhood at 3am looking for something since my food dinner went bad and the hotel had no food available. Also, the amenities we not available.