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"Lovely ,spacious and clean room and bathroom. Only small negative is no air conditioning. Friendly, helpful and polite staff and good food."

"Bathroom was poor with outdated bath and shower which was dangerous to use. The group booking for 9 people did not seem to exist. Very poor internal communication. The bedroom doors were not soft close and banged all night as people went to their rooms. We were refused entry to the dining area at 7.00 pm as we hadn't booked never having being informed of such a procedure at reception. Finally two days before we were due to arrive we were informed that our booking made on Jan 23rd nearly 2 months prior was cancelled due to overbooking!! After several phonecalls to the hotel we finally got our booking reinstated. What a stressful experience for an 82 year old alumni of the University attending our 63rd reunion (Rutherford Hall block 5 ,1963) "

"Fabulous hotel in beautiful location "

"Lovely grounds, greeted by great staff, complimentary upgrade to state room for anno"

"Wonderful "

"Room was clean and comfortable. My only issue is that there wasn't a desk/workstation with suitable chair where I could work comfortably. "

"This property is exceptional. Great location and fantastic atmosphere and a great mix of modern amenities mixed with a traditional building appearance. The breakfast was superb and the room comfort was exceptional but beyond all that the thing that makes this place one of the best hotels I’ve ever stayed at is the staff. All incredibly helpful but beyond that personable and able to converse or have a brief joke while still carrying out their work incredibly efficiently. You’ll not be disappointed by a stay here and I would highly recommend it."

"The room was ok breakfast nice but no hot water had a cold shower "

"Ample parking, friendly reception staff, a very dated hotel, disabled stairlift out of action between reception and bar / restaurant area. Room 109, 24” TV, remote control battery cover gaffer taped up, pixelated picture, reception notified, they changed the co-ax cable and handset, but no real improvement in picture quality. Bedside light did not work, bulb replaced by staff, still didn’t work, so given a freestanding bedside light. Bathroom radiator didn’t work, and couldn’t be turned on, both sink and bath plugs, rubber type, discoloured, as pop up wastes were missing, bathroom extractor fan covered in dust. Restaurant staff overworked, 1 member of staff, trying to setup for a business function as well as trying to keep up with refilling cooked breakfast items. Tablecloths not changed when table had been reset, baked bean sauce stains on the tablecloth. and napkins missing from the table. Definitely wouldn’t return."