"Dark and dingy breakfast area, smelt mouldy and needed light. Open the doors windows and let air into the place.
Greeted by front office staff member with things on not a good impression.
Place needs renovation and brightening up.
The lounge off to the side of the main reception area smells like someone has died in there. Really bad smell couldn’t get out of there quick enough "
"Spacious, clean and renovated units. Amazing mountain views from our window and the shower was sooo refreshing! We had one king and two single beds to use. I found the beds were comfortable but the pillows were a bit soft."
"It was raining hard and snow on the alps so very beautiful scenery. The stars at reception and in restaurant were very helpful and friendly. Breakfast was excellent. Fresh fruit, nuts, cereal, cooked breakfast, pastries, hot drinks. I could go on. I’m sure in-season the place will be buzzing and amenities open so will
Come back. "
"Everything was flawless in terms of check in, our host Juniper was very hospitable and provided us with a delicious breakfast and juice that was filling enough to get us through our day hike up the mountain and everyone we met at Pure Chalet was very friendly. "
"The hotel is an old one that needs some maintenance and updating. Rooms are small and as others have mentioned one can hear complete conversations of your neighbors. On the plus side, the staff were friendly, and helpful, the food was great and it is located within walking distance to the Summit and Main Range trek. It is the only hotel open in the summer season in Charlotte Pass. All in all I would stay again. "
"Lodge has a real feel of a lodge - as there is lots of wood panelling. No issue with lodge. Thredbo is quiet during Feb. We had a really good view of the mountain."