Smallwood Hotels, Charlotte

"Very clean and comfortable room and hotel. Friendly staff and a great convenience market located in the Lobby where we could grab wine, snacks and coffee while we enjoyed a pizza during a poll game. "

"Room was clean and spacious. Onsite staff and valet were friendly. "

"The staff at check-in were courteous. The room was very clean and comfortable. The breakfast and good. The evening snack time was a new thing for me and loved the variety of options. I enjoyed my stay!"

"Everything "

"The room was clean. Staff was very helpful and courteous. I only spent one night."

"Clean room "

"Everything was great "

"Room was neat and great customer service!"

"I had the absolute pleasure of staying at Omni Hotels & Resorts and I cannot say enough wonderful things about Dominique. From the moment we arrived, she went above and beyond to make our stay unforgettable. Dominique catered to every need for my husband, myself, and my parents-in-law with such warmth, attentiveness, and genuine care. What truly stood out was the thoughtful surprise she arranged for us upon arrival a beautiful setup with wine and a heartfelt note acknowledging our anniversaries. It was such a sweet and personal touch that made us feel incredibly special. Her level of hospitality, attention to detail, and kindness truly elevated our entire experience. Dominique is a true asset, and because of her, we will absolutely be returning. Thank you for making our celebration so memorable! "