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HYATT house Charlotte/Center City

3.0 star property
Guests start their day with a complimentary breakfast by the inviting firepit or take advantage of convenient dry cleaning services during their Charlotte stay

Choose dates to view prices

Just steps from NASCAR Hall of Fame, HYATT house Charlotte/Center City offers free self-serve breakfast, in-room WiFi, an outdoor pool, and a terrace. Guests love the attentive staff who enhance the experience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$242
includes taxes & fees
24 May - 25 May

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About this property

HYATT house Charlotte/Center City

  • Hotel near Spectrum Center
  • Near Charlotte Convention Center and Bank of America Stadium, HYATT house Charlotte/Center City provides free self-service breakfast, a terrace and a firepit. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and dry cleaning/laundry services.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Valet parking (surcharge), express check-out and a lift
    • Free newspapers, a vending machine and a front desk safe
    • Coffee/tea in reception, luggage storage and outdoor furniture
    • Guest reviews speak highly of the breakfast, helpful staff and location
  • Room features
  • All 163 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding, pillowtop mattresses and down duvets
    • Bathrooms with designer toiletries and hairdryers
    • 42-inch HDTVs with premium channels
    • Recycling, fridges and microwaves

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 23 kg per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property does not offer self-parking. Valet parking is available for a surcharge.

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does HYATT house Charlotte/Center City have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at HYATT house Charlotte/Center City?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at HYATT house Charlotte/Center City on 24 May 2026 start from AU$242, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is HYATT house Charlotte/Center City pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 100 per accommodation, per week. Service animals are exempt from fees.

How much is parking at HYATT house Charlotte/Center City?

Valet parking is available for USD 50 per night.

What time is check-in at HYATT house Charlotte/Center City?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at HYATT house Charlotte/Center City?

Checkout is at noon.

Where is HYATT house Charlotte/Center City located?

Located in Uptown Charlotte, this hotel is within a 5-minute walk of Queen City Quarter and Spectrum Center. Charlotte Convention Center and NASCAR Hall of Fame are also within 15 minutes. CTC - Arena Tram Stop is only a 2-minute walk and Davidson Street Tram Stop is 3 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1027 out of 1636 reviews
Rating 8 - Good. 327 out of 1636 reviews
Rating 6 - Okay. 147 out of 1636 reviews
Rating 4 - Poor. 70 out of 1636 reviews
Rating 2 - Terrible. 65 out of 1636 reviews

Reviews

Verified

10/10 Excellent

Bonnie

Great location and great customer service. Highly recommend!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient, clean & nice hotel. Perfect location. Staff is great, especially Darius. Thank you for an amazing stay !
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Christie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, friendly staff, great location.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Julia

Great stay! Great location! We will be back.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jhenny

Liked: Cleanliness, staff & service, amenities
Excellent hotel very clean and the staff super friendly. I really enjoyed our stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities
Clean room staff was very friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Maoc

Liked: Cleanliness, staff & service, amenities
Breakfast was excellent
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Candice

Liked: Cleanliness, amenities, property conditions & facilities
My stay was very good! The hotel was clean, comfortable, and peaceful. The staff was friendly and helpful, and everything was just as expected. I would definitely stay here again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect. Center of downtown where you can walk and explore the area. Nice room set up. Nice view
Stayed 1 night in Mar 2026
Verified

8/10 Good

Deneshia

Liked: Cleanliness, amenities, property conditions & facilities
From check in toncheck out thw staff was excellent
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tonia

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean we had a suite very nice, complementary breakfast in the morning was great walking distance to the spectrum center and Carolina theater. Very nice location very nice hotel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Completely enjoyed my stay at this hotel. Room was clean and customer service was excellent. I would recommend this Hotel to anyone.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff clean hotel friendly
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Randy

Liked: Cleanliness, amenities
It’s a great hotel, friendly staff very helpful
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing. Room not so much. It was renovated double queen room. the TV way in the corner of the room so only one bed could see TV. Also they changed to toddler sized pillows. We went to the front desk and got normal size pillows. Love the staff and the location. Hoping we don’t get that room again
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Marquis

Liked: Cleanliness, amenities, property conditions & facilities
The room was great and hotel was clean
Stayed 1 night in Jan 2026
Verified

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities
Very convenient to Spectrum Center and room was very clean.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Staff was super friendly and the hotel was super clean and inviting
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

victoria A.

Liked: Cleanliness, staff & service, amenities
Room was clean and spacious. Onsite staff and valet were friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Xavian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for lodging if you're going to an event at the Spectrum Center. Walking distance to Spectrum Center is literally 1 minute.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property. Staff was exceptional and the proximity to the Spectrum Center couldn't have been better!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, amenities
The room was perfect
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tyrinea

Liked: Cleanliness, property conditions & facilities
Great experience! Staff were very helpful and friendly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Room was clean. Staff was very accommodating
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service
Clean room, great staff
Stayed 2 nights in Dec 2025