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"For the price and location which is quite central, it is a great find. But staff not really well trained yet in terms of customer service. There was a strong smell of sewage coming from the drain in the bathoom. There is a water fountain on every floor which is a bonus. Didn't try their breakfast so cannot comment. Housekeeping partially made up the bed. Bathroom wasn't entirely cleaned and tidied. It has a lot going for it because of the decor and ambience and price but it lacks service standards which is a bit disappointing. "

"Our junior suite was a disappointment. Huge room furnished like a standard room. No sofa, no sitting separation. Looking half empty and far from cozy. "

"Amazing SPA"

"Estancia correcta. Staff correcto. Desayuno muy bueno pero solo disponible a partir de las 8 de la mañana. Vistas excelentes de la ciudad pero localización un poco enrevesada aunque cerca de la ciudad vieja."

"Great service and knowledgeable staff, excellent location with onsite underground parking"

"Nice hotel, well decorated and furnished nicely, good location close to centre of city, "Mother of Georgia" monument hill trek, cable cars, nice bars, restaurants also close by"

"Yes"

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"I had an extended stay (8 nights), and the staff was mostly excellent, but there were a few issues with the room tablets, getting coffee at breakfast was oddly difficult, and there was one request to use the outdoor patio at night that was denied for no apparent reason except the staff seemed like they preferred to go home rather than help"