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Mercure Tbilisi Old Town

Photo gallery for Mercure Tbilisi Old Town

Featured image
Minibar, in-room safe, desk, free cots/infant beds
Minibar, in-room safe, desk, free cots/infant beds
View from Room
View from Room

Overview of Mercure Tbilisi Old Town

UNESCO Sustainable Property

Mercure Tbilisi Old Town

4 out of 5

4.7/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
9 Vakhtang Gorgasali Street, Tbilisi, 0105

Explore the area

  • Popular LocationNarikala Fortress7 min walk
  • Popular LocationTbilisi City Hall16 min walk
  • Popular LocationFreedom Square17 min walk
  • AirportTbilisi (TBS-Tbilisi Intl.)15 min drive

Choose dates to view prices

About this area

Tbilisi

Located in Tbilisi, Mercure Tbilisi Old Town is connected to a shopping centre. Chreli Abano Sulphur Bath and Spa and Shardeni Street are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Dry Bridge Market and Galleria Tbilisi. Looking to enjoy an event or a game while in town? See what's happening at Tbilisi Sports Palace or Boris Paichadze Dinamo Arena.

What's nearby

  • Chreli Abano Sulphur Bath and Spa - 4 min walk
  • Narikala Fortress - 7 min walk
  • Aerial Tramway in Tbilisi - 9 min walk
  • Tbilisi City Hall - 16 min walk
  • Freedom Square - 17 min walk

Getting around

  • Tbilisi Central Station - 12 min drive
  • Avlabari Station - 13 min walk
  • Tbilisi (TBS-Tbilisi Intl.) - 15 min drive

Restaurants

  • ASADO Steakhouse — 1 min walk
  • SKY7 Terrace- Lounge Bar — 1 min walk
  • Alani - 4 min walk
  • Bohema - 4 min walk
  • Seidabadi - 5 min walk

About this property

Mercure Tbilisi Old Town

Eco-friendly hotel connected to a shopping centre in Tbilisi with full-service spa
This hotel features a full-service spa, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a rooftop terrace and a 24-hour business centre are on-site. All 108 rooms offer free WiFi, 24-hour room service and plasma TVs with cable channels. Minibars, coffee makers and free bottled water are among the other amenities available to guests.
Mercure Tbilisi Old Town offers 108 forms of accommodation with minibars and a safe. 104-cm Plasma televisions come with cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. Services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with Turkish bath/hammam.

The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: GEL 50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Library
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Azerbaijani
  • English
  • Georgian
  • Russian
  • Turkish
  • Ukranian

Business services

  • 24-hour business centre
  • Conference space (700 square feet)
  • A meeting room

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Shower

Entertainment

  • 104-cm plasma TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - noon
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for GEL 80.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GEL 50 per person (approximately)
  • Airport shuttle fee: GEL 70 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: GEL 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Mercure Tbilisi Old Town Hotel
Mercure Old Town Hotel
Mercure Tbilisi Old Town
Mercure Old Town
Mercure Tbilisi Old Town Hotel
Mercure Tbilisi Old Town Tbilisi
Mercure Tbilisi Old Town Hotel Tbilisi

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 60 out of 85 reviews
5 - Excellent 71%
Rating 4 - Good. 22 out of 85 reviews
4 - Good 26%
Rating 3 - Okay. 2 out of 85 reviews
3 - Okay 2%
Rating 2 - Poor. 1 out of 85 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 85 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and quite the staff friendly and help full .
Stayed 3 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 2 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff.
Great location. Very friendly and helpful staff. The superior corner room on the 3rd floor was great. A large breakfast choice.
Stayed 3 nights in Mar 2021

3/5 Okay

Business traveller
Liked: Cleanliness, room comfort
I regret to say it, but the hotel has very poor service and the staff are not qualified and do not respect the guests !!! It is not Mercury level of the hotel. Now, respect zero calls BB level. How you can allow yourself, to wear the uniform of the hotel and behavior like that? If the security man of the hotel stands next to a girl from reception, cuddle her face and hair tenderly - how you call it ? What can not respect is it do such things in front of the guest ? Is it new kind of welcome of the Mercury hotel style? Unacceptable, when the hotel is almost empty, but to give the room, which has the view from the hotel - poor completely destroyed building. Unacceptable, when the guest leave the message “please, clean the room” and nobody was there and did not bring even a water! Low quality personal! Hope that management will take care about this cases and improve training for the staff and teach them meaning of the respect.
Stayed 2 nights in Mar 2021

5/5 Excellent

Stayed 3 nights in Oct 2019