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"Good service clean"

"El personal se esfuerza, pero el hotel no es confortable ; el aire acondicionado es antiguo y no enfría, el champú y el jabón de pésima calidad , no hay toallas en la habitación y las que trajeron eran viejas , el bufet de desayuno pobre y sin variedad "

"Staff was very good "

"Clean small hotel in a residential safe and quiet area but looks like walls are not insulated enough because you can hear lots of noise, people walking, doors opening and closing, music, etc. Service was great, all employees were excellent and the breakfast buffet was awesome."

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"I recommend because the property is clean and the service and staff is excellent "

"IBIS is well located in a quite area of Trujillo and well connected to reach the main attractions of the City"

"Good location, clean rooms, great service"

"I liked the hotel and the rooms; it was affordable. However, I didn’t like the way the lady at the reception talked to me like she was the owner of that place. Please train your staff in customer service. Also, she refused to accept my U.S. passport, and I had to pay taxes for my stay, even though I told them my entry date to Peru. Their excuse was that it’s because I’m Peruvian. I am both Peruvian and American, I have dual citizenship and live in the U.S. I’ve never had these problems with...

"Muy tranquilo y limpio. El personal muy amable. Podría mejorar en las TVs de los cuartos, son muy antiguas y no pueden ver aplicaciones de streming"

"Bonita pero los baños son muy antiguos "