Sierra Shores Hotels, South Lake Tahoe

"Our family came to Lake Tahoe to snowboard at Sierra-at-Tahoe and Palisades. Location receives an A+ We enjoyed walking to the beach and the casinos after a day on the slopes and the food choices close by were sufficient. The pool was closed. The hot tubs were cold on the first night, but working fine after that. The front desk staff was warm and friendly. A good value for our stay."

"Arrived to find there was no self parking available on site or nearby, only valet for $40 per night. This was not communicated in any of the pre-arrival messages or booking confirmation or we would have packed and prepared differently. Then, when retrieving our vehicle at the end of our stay, the valet attendant brought my car out, parked it, then walked right past me waiting out front and disappeared. I had to go back to the valet desk a second time to find out where he'd gone with my car keys. Not exactly 5-star service, nor representative of a $40 per day value. But the extra fees did not end at the valet stand. Of course, there is the $50 per day resort fee (plus tax), and a $50 to $75 (depending on who you ask) per day fee to bring your pet to this pet-friendly resort, and $25 per person to access the continental breakfast buffet. Each of these, on their own, may be reasonable, but when the daily fees amount to double the room rate, things have surely gotten out of hand. Having stayed at many of the adjacent properties, I have never experienced this level of compulsory add-on charges, and would expect the service standards to be similarly elevated, but unfortunately this fell far short of my expectations."

"Super clean, short walk to ski lift"

"Room was clean and good condition. Staff was really nice and friendly. They do serve continental breakfast(egg sandwich with sausage, yogurt, waffle maker, cereal) Couple things to mention specifically about room #233 - exit door was not closing smoothly(we had push really hard to make sure it was closed, water pressure was low from the shower, also if you want more privacy and quieter room 233 might not be the ideal since it is connected room. You could hear conversation in other room even though door was closed. Overall was good since we were there for 1night for our ski trip. "

"Friendly and efficient staff. "

"Amazing view and location. "

"Everything was great! The staff made everything even better. So friendly and helpful. We will come again!"

"Room, service, and amenities were fine, but the bed was extremely bad. All of us could not sleep well. My back hurts a lots and AC were so loud and made my throat so dry, so I barely slept both nights. We had extra day for offer but I just couldn't wait to go home to sleep."

"Everything was great"