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"Very clean and beautiful inside"

"The staff were exceptionally friendly and helpful. The room was clean and as expected. We were driving home from Florida and so were happy breakfast was open at 6:30am. For a hotel of this type, it was probably the best breakfast I have ever had. Good job Holiday Inn in Waterville!"

"Beautiful, very clean, comfortable room. Very kind staff. Loved the lounge and fireplace- great drinks and menu"

"Room was clean and beds very comfortable. Set back from highway and very quiet. Would definitely stay there again. "

"Customer service -- from the two staff members with whom I interacted -- was friendly and cooperative. Our beds were clean and comfortable. === But: General maintenance in this motel is poor. The refrigerator in our first guest room was smelly, moldy, and didn't seem to be functioning. We were promptly given another guest room, and it smelled funny . . . Sort of like vomit. The area behind the toilet in our second guest room really needed a good cleaning. One of the towels in our second guest room was visibly very dirty and stained, and when I brought this to the attention of the desk clerk -- politely -- he actually didn't know what to do about it, so I had to ASK HIM for another towel. Many of the doors and hand-railings throughout the motel -- as well as light switches and other high-contact areas -- are quite dirty and need a good washing. The "paint repairs" on many of the doors in the building are super-messy, as if they were painted by a blindfolded four-year old; there was no pride involved. I just don't understand some of the thinking involved here. === I have stayed at this motel quite a few times over the last 19 years; it was a dump for a while, but then new management new took over and completed a lot of important updates. A few years ago, the motel was again taken over by new management, and maintenance is simply not going in the right direction . . . I worry that they're going to let the place go down the tubes again. :-( "

"Very friendly staff. The property was very clean in spite of undergoing a refresh. The kiddos loved the pool. Breakfast was amazing."

"All was great clean room, staff very friendly, parking was great - overall a very pleasant stay"

"Nice, clean, good location and friendly staff."

"Convenient to Colby Collage"