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"Staff was nice and very accommodating! Hotel is elegant and kid friendly. We have a three year old and a six year old and they enjoyed their stay as much as we did! Breakfast bar had a great variety of food. There is a JR train station within short walking distance too so it makes getting around easier.Definitely recommend !"

"For a 3-day stopover in Japan, this was an ideal location. After exiting customs at Haneda Terminal 3, it is about a 10 minute indoor walk to the hotel. Also in the vicinity of this indoor area are turnstiles to the trains, as well as access to shuttle buses to various places. We arrived late so the Lawsons near the hotel entrance was perfect to grab food and snacks to take back to the room. If you arrive between 11 am and 8 pm, there are many restaurant choices indoors by the hotel as well. There is a self-service, automated laundry room at the same floor as the lobby. You could drop off and leave your clothes there, and monitor the progress on your hotel room tv. One of the days during our stay was rainy, and the hotel had umbrellas you could borrow for free at the Cloak section. It was very useful and convenient. The staff was also very helpful and pleasant. We had a great stay here. Just for additional information, we flew into Terminal 3 at Haneda, but departed from Terminal 2 when our stay ended. To get to T2, you have to walk with your luggage (carts are available at the lobby) back towards T3, take an elevator down, and walk to the appropriate bay for the shuttle bus to T2. Having 2 heavy suitcases, a carry-on and a personal item was difficult, especially because the shuttle bus did not have an undercarriage compartment to load them into. You take them inside the bus with you. Space could be an issue as well. "

"Very nice but the rooms are little small"

"Comfortable beds, friendly staff, cell phone chargers provided in room and need room key to elevators, next to Ariake mall, clean hotel all the way around."

"If you want to be in the centre of it all, then this is your place. Located in the heart of Shinjuku, this location has it all. Shopping,dining, people watching. Fun to just walk around at all hours of the day."

"Very convenient. Nice breakfast. "

"The breakfast was really good, room was always restocked I would definitely come back to this hotel"

"I enjoyed my stay at this location. The room and hotel areas were clean and well kept. The staff spoke English which was helpful, they were very accommodating and kind. The building is secure with a guard, you can only access the elevators with your room key. The location is perfect, right in the hub of Kobuchiko and the Cine City Square, close to multiple train stations. Rooms are typical for Japan, small but adequate. I recommend this hotel for your stay!"

"Staff were incredibly helpful and pleasant. Wonderful location"