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"The check in staff was exceptional, she provided details about the hotel and excellent suggestions. The room was very clean and the staff at the restaurant were friendly and welcoming. I definitely will stay here again."

"Nice facility, yummy breakfast, great bike tour, friendly staff."

"Gorgeous view, lovely room, and serene hot springs. Staff was extremely friendly and pointed out which routes to the attractions were the easiest, which were under maintenance, and how to get to places by bus or by foot. Front desk also kindly helped me search for a lost item, scouring even the bus from Taichung in the process. Bus from Taichung was easy to book, comfortable, and clean. Buffet was delicious. One thing to mention: If you want to eat anywhere but the buffet or the lobby, make sure to book in advance! "

"The location within the park is wonderful - allows early morning solitary hikes - before the tour buses arrive. Hiking again around noon or after is also better as the tour groups are more spread out throughout the park. The buffet was really good!"

"Excellent location and close to many activities. The staff are friendly and helpful, who have given us lots of suggestion on where to eat and how to plan out the day for sightseeing. The room with the lake view is just so stunning. All family enjoyed so much during the stay. "

"位置佳，景色優美，服務人員很親切。"

"Beautiful rooms and excellent service!"

"We had a lovely stay at this European-style hotel. The room was relatively spacious for a family, even with just two beds. The front desk staff was exceptionally friendly and went out of their way to be helpful. While the location on the south side of the lake is a bit tucked away and takes more effort to reach, it is surrounded by a vibrant old street with plenty of life and things to do. "

"Breakfast had decent variety wasn’t the most flavorful. Rooms were clean and staff members were friendly and helpful."