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Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

4.7/5 Exceptional

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationShueishe Pier8 min walk
    Popular LocationSun Moon Lake8 min walk
    Popular LocationSun Fog Port17 min walk

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  • Superior Suite, Bathtub, Lake View

    5/5 guest room rating

    Room amenities

    • 83 sq m
    • Lake view
    • Sleeps 2
    More detailsSuperior Suite, Bathtub, Lake View
  • Courtyard Pool Villa

    5/5 guest room rating

    Room amenities

    • 333 sq m
    • Sleeps 2
    More detailsCourtyard Pool Villa
  • Suite, Bathtub, Lakeside

    4.9/5 guest room rating

    Room amenities

    • 83 sq m
    • Lake view
    • Sleeps 2
    More detailsSuite, Bathtub, Lakeside
  • Suite, Bathtub, Garden View

    4.8/5 guest room rating

    Room amenities

    • 116 sq m
    • Sleeps 2
    More detailsSuite, Bathtub, Garden View

About this area

Yuchi

Located in Yuchi, The Lalu, Sun Moon Lake is in a rural location and on a lake. Formosan Aboriginal Culture Village is a popular area attraction and if an activity is on the agenda, Shueishe Pier and Yidashao Pier are worth checking out. Spend some time exploring the area's activities, including golfing.
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Popular Location

What's nearby

  • Shueishe Pier - 8 min walk
  • Sun Moon Lake - 8 min walk
  • Sun Fog Port - 17 min walk
  • Sun Moon Lake Wen Wu Temple - 11 min drive
  • Sun Moon Lake Ci'en Ta - 33 min drive

Getting around

  • Shuili Checheng Station - 35 min drive
  • Taipei (TPE-Taoyuan Intl.) - 147 min drive

Restaurants

  • Oriental Brasserie — 1 min walk
  • The Chinese Restaurant — 1 min walk
  • 85C Cafe - 6 min walk
  • 水上明月湖畔庭園咖啡館 - 6 min walk
  • 日光湖畔風味飲食 - 7 min walk

About this property

The Lalu, Sun Moon Lake

5-star luxury hotel, walk to Sun Moon Lake
4 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 96 rooms boast deep soaking bathtubs, and offer free WiFi and balconies. Fridges and room service (during limited hours) are standard, as are flat-screen TVs with satellite channels.
The Lalu, Sun Moon Lake offers 96 forms of accommodation with a safe and complimentary bottles of water. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a health club and a sauna.

Guests aged under 18 years old are not allowed in the health club, fitness facility or spa tub.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • Limited parking spaces
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 2 hot tubs
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • 1 meeting room
  • Business centre

Outdoors

  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3 PM and 6 AM

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children 12 years old and younger stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding, children may not be eligible for complimentary breakfast
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the health club, fitness facility or spa tub

Property is also known as

Lalu Sun Moon Lake Hotel
Lalu Hotel
Lalu Sun Moon Lake
The Lalu, Sun Moon Lake Hotel
The Lalu, Sun Moon Lake Yuchi
The Lalu, Sun Moon Lake Hotel Yuchi

Frequently asked questions

Can I cancel my reservation for free at The Lalu, Sun Moon Lake and receive a full refund?
Yes, The Lalu, Sun Moon Lake offers free cancellation on select room rates, because flexibility matters! Please refer to The Lalu, Sun Moon Lake cancellation policy on our site for more details about any exclusions or requirements.
Does The Lalu, Sun Moon Lake have a pool?
Yes, this property has an outdoor pool.
Is The Lalu, Sun Moon Lake pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Lalu, Sun Moon Lake?
Self-parking and valet parking are free at this property.
What time is check-in at The Lalu, Sun Moon Lake?
Check-in is from 3 PM to 6 AM.
What time is check-out at The Lalu, Sun Moon Lake?
Checkout is at noon.
Does The Lalu, Sun Moon Lake provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is The Lalu, Sun Moon Lake located?
Situated on a lake, this luxury hotel is within a 10-minute walk of Meihe Garden, Sun Moon Lake, and Shueishe Pier. Shueishe Visitors Center and Wen Wu Chao are also within 1 mile (2 km).
4.7
Exceptional
327 reviews
5 - Excellent
244
4 - Good
64
3 - Okay
11
2 - Poor
7
1 - Terrible
1

4.6/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely a great value!
For the listed price, I would have to say we originally thought it was very steep, but with the hotel service and the breathtaking view, I would say every penny was extremely well-spent. I noticed several people noted that the hotel was relatively out of date, but nothing is in disrepair, albeit perhaps a bit old. Even then, you could tell the furniture and amenities were top-notch during its prime. Honestly, for what you pay, it's completely worth it. Compared to similarly priced rooms such as the W Hotel in Taipei, the service was far better, the room almost double in size, and not to mention the incredible view. Definitely worth the price and a visit!
Stayed 2 nights in Mar 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most disappointed experience with Hotel.com
I wrote to Hotel.com to cancel my booking with full refund due the sudden change of policy of Taiwan government to all visitors from Hong Kong that would be required to have 14-day quarantine upon arrival. Thus policy only came two days before my suppose check-in time with the hotel. I contact the hotel direct but they said I should deal with it with Hotel.com. As at todate, I receive no reply from Hotel.com. As a Gold Member, I am extremely disappointed by time. I won’t use Hotel.com again.
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Endearing
The manager left us a small gift since it is the Christmas season and we are away from our families. That touch was quite endearing.
Stayed 1 night in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019