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"The room were nice and clean and had all needed amenities. We were picked up from the station in a shuttle bus with other hotel customers and at our arrival we were kindly greeted by staff who gave us a full tour and explanation of the property. The staff was always attentitve and kind with us. We also had dinner and breakfast included and they were delicious. Unfortunately, it was a bit too much food for us, which is a nice problem to have, but also a lot of waste. In general, everything was 10/10 and I would definitely come back and highly recommend it. The on-site onsen was also great for when you would like a late night or super early bath and have had enough of the town onsens."

"Nice traditional room with awesome baths. The outdoor baths could be a bit warmer though. But that’s just my personal opinion :)"

"Amazing room sizes, incredible staff, and amenities "

"Staff was very accomodating! There was an English speaking staff member that sat down with us and explained everything we needed to know from how to wear the Yukata to using the 7 public onsens. The room itself was quite spacious and very tidy. We tried both of the private onsens on the premise, they were both clean and very relaxing to sit in! Check-in and check-out was easy, there were plenty of amenities on the premise, and they allowed early baggage drop off. Can't recommend enough :)"

"Nice staff, great kaiseki, nice private onsen. Very clean. Comfortable futons. "

"Everything we needed, delicious food, very relaxing onsen and convenient passes to onsens in town. We had a delightful time. "

"We didn’t have time to eat the breakfast. But the place looks clean and the location is convenient."

"The staff and amenities were top notch. We had a wonderful Kaiseki meal that will be a fond family memory for years to come. Thank you for such a memorable experience! "

"Smart hotel; it has everything one needs including rubber bands! Very comfortable stay, will try other APA hotels in future. "