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"Onsen are good and food is adequate, however Hotel is in urgent need of repair !!!"

"Disappointed"

"Every think was good but becarefull every shop closing around at 5.00 pm prepare your self."

"Ocean view room is very nice. The air conditioning is very weak. Bathroom is not spacious."

"We stayed here 3 nights in April (visiting from NYC). My husband got food poisoning from the hotel the second night (we know this because we shared every meal on our trip except 1). Food in general was not very good… we didn’t realize the ryokan culture is to eat a huge breakfast and dinner at the hotel, so we saw the reviews saying the food isn’t great and didn’t think much of it. The reviews are right! Other thoughts: if you google kii-katsuura one of the main attractions is whale watching, the hotel staff knew nothing about it. We had to do our own research and find a tour (tour co was 20 min away and picked us up from our hotel but just odd hotel staff were unhelpful). Also private outdoor onsen rooms on the first floor do not have a view of the ocean, which was a disappointment, worth it to pay more for a higher floor. But mostly do not recommend this place at all."

"very beautiful hotel. The hotel is in very good condition, very comfortable beds and nice lobby/kitchen area. really loved the free coffee"

"The air conditioner was not needed. We turned the heater on briefly and it worked very well. The washer and dryer were both great. The shower rooms and bathrooms were excellent. The beds were nice. We enjoyed our stay veryuch and would gladly stay there again. Also, the neighborhood was very pleasant for walking."

"clean room"

"Simply beautiful. The onsen was so wonderful and the community onsen was even better. The staff were absolute professionals and went above and beyond our expectations. The breakfast and dinner were as we expected. I really liked their tempura but i loved the sashimi. My partner loved the beer dispenser:) We feel a got the best deal!"