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""Yes, the room was spotless. Housekeepers Clinton and Mohamed were very polite and provided excellent customer service. They cleaned our room and offered outstanding service." "

"From the moment we arrived at Diani Reef Beach Resort & Spa, the staff made us feel genuinely welcome and looked after. Every member of the team was warm, attentive and incredibly professional – nothing was ever too much trouble. What stood out most for us was how personal the service felt: friendly smiles, remembering our preferences, and always checking that we were comfortable and enjoying our stay. They created a relaxed, homely atmosphere while still being very efficient. The room was spotless and well presented, the grounds are beautifully kept, and the facilities are excellent – but it’s really the people who take this hotel to another level. We left feeling very well cared for and would happily return. Highly recommended."

"Hotel is great! Room is nice and clean. Staff is great and always there to help. Great stay overall. The location is also great!"

"Yes, enjoyed my stay "

"We were allocated a very spacious room with 2 4 poster beds . Also had a sunny balcony on the mornings Rooms were cleans every day with fresh towels and free bottles of water supplied "

"Beautiful cottage with beautiful Ocean view."

"Excellent and friendly staff. Clean room, modern in the block we stayed in. Large 4 pools, 3 restaurants. Nice beach area . "

"Everything was as advertised and super respectful front desk staff "

"Cooperative staff, comfortable room. A good bar and restaurant."