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"This resort was significant to how amazing our snowboarding vacation turned out. Breakfast and dinner buffet was delicious! It’s true they don’t change items but there were so many choices that it really wasn’t necessary. We looked forward to breakfast and dinners there the entire 4 night stay. We had the junior suite which has the stone tub as our bath and it was a dream come true. Japanese style futons were so comfortable even after a long day of snowboarding. I didn’t mind that we had to set it up ourselves, it was a fun experience. The ONLY/main issue I had was that their public bath started off amazing until I noticed the insane amount of heavy black mildew/mold all over the walls and ceilings, it was like a horror movie and I couldn’t unsee it. Please please get that cleaned/disinfected, it is such a health hazard. I wish to come back and enjoy the facility again!! The saving grace was that we had our private tub as an option. The town is quaint so not much to do, so it was great that they had a game room with arcade games and ping pong table, our kids loved closing the night out there. The value we got for the experience was great and we want to return and do it all again! "

"Breakfast is really good, they are many choices, all taste great! In-room hot-spring bath is very relaxing with good views. It would be even better if the front desk staff could understand more English."

"Great quality food and Onsen. Very clean and staff was very friendly and helpful. The location is great as it is a quick walk to the Yubetake and main shopping street. We got new yukata and night clothes each day. "

"Amazing experience!! The staff were so nice."

"This is a boutique hotel located in Shima Onsen. The hotel has three private onsen baths and two public baths, located near town. The staff speaks English and are always friendly and polite."

"Highly recommended"

"This is definitely not a 4-stars accommodation. Not sure why various booking websites, including Google, rank it 4-stars. There’s nothing luxurious. Food is average, nothing “wow” unlike what some reviewers wrote. I came to Shima Onsen for the Onsen, but this onsen, which is really small and without much of a view, was sorely disappointing. "

"Room and property old, needs updating. Room draughty. Staff ok."

"We enjoyed our stay. Great staff and service. Very clean and a good dinner buffet. The hotel is a bit of a hike uphill. Google maps might tell you to approach from the right, go behind the hotel and come around to the entrance. This route has a bunch of uneven steps and is somewhat steep. It’s better to approach from the left side up a paved road with an even incline."