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Grand Mercure Ise-shima Resort & Spa

4.0 star property
Hotel with free parking, near Shima Spain Village

Photo gallery for Grand Mercure Ise-shima Resort & Spa

Spa
In-room safe, blackout curtains, free WiFi, bed sheets
In-room safe, blackout curtains, free WiFi, bed sheets
Public bath
In-room safe, blackout curtains, free WiFi, bed sheets

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
The current price is AU$126
26 Aug - 27 Aug

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Superior Room with 2 single beds and 2 extra beds, Mountain view

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Room with 2 single beds and 2 extra beds, Mountain view

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
Private bathroom
Cable channels
  • 33 sq m
  • Mountain view
  • Sleeps 6
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Superior Room, 3 Single Beds, Non Smoking, Ocean View (High Floor)

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Room, 3 Single Beds, Non Smoking, Ocean View (High Floor)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
Private bathroom
Cable channels
  • Sleeps 8
  • 3 Single Beds

View all photos for Superior Room, Multiple Beds, Ocean View

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Room, Multiple Beds, Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
Private bathroom
Cable channels
  • 36 sq m
  • Sea view
  • Sleeps 6
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
Private bathroom
Cable channels
  • 72 sq m
  • Mountain view
  • Sleeps 9
  • 2 Single Beds and 4 Single Futons

View all photos for Classic Room, Multiple Beds, Sea View (Japanese Western Style)

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, Multiple Beds, Sea View (Japanese Western Style)

8.0 out of 10
Very good
(3 reviews)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
Private bathroom
Cable channels
  • Sleeps 8
  • 4 Single Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Oceanview

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Oceanview

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
Private bathroom
Cable channels
  • 36 sq m
  • Sea view
  • Sleeps 7
  • 4 Single Futons

View all photos for Classic Room, 2 Single Beds, Sea View (Hollywood Twin)

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, 2 Single Beds, Sea View (Hollywood Twin)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
Private bathroom
Cable channels
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds, Mountain View

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, 2 Single Beds, Mountain View

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
Private bathroom
Cable channels
  • Sleeps 8
  • 2 Single Beds

View all photos for Deluxe Suite, Multiple Beds, Mountain View

In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Suite, Multiple Beds, Mountain View

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
Private bathroom
Cable channels
  • Sleeps 8
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Classic Suite, Multiple Beds, Mountain View

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Suite, Multiple Beds, Mountain View

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
Private bathroom
Cable channels
  • Sleeps 12
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Ocean/Sea view

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Ocean/Sea view

7.0 out of 10
Good
(4 reviews)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
Private bathroom
Cable channels
  • 36 sq m
  • Sea view
  • Sleeps 7
  • 2 Single Beds and 3 Single Futons

View all photos for Classic Room, Japanese style, 4 futon beds, Mountain View

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Mountain View

7.2 out of 10
Good
(10 reviews)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
Private bathroom
Cable channels
  • 33 sq m
  • Mountain view
  • Sleeps 7
  • 4 Single Futons

View all photos for Deluxe Suite, Multiple Beds, Sea View

In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Suite, Multiple Beds, Sea View

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
Private bathroom
Cable channels
  • Sleeps 9
  • 4 Single Beds

View all photos for Classic Room, Multiple Beds, Mountain View (Hollywood Twin)

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, Multiple Beds, Mountain View (Hollywood Twin)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
Private bathroom
Cable channels
  • Sleeps 6
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, Multiple Beds

In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Suite, Multiple Beds

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
Private bathroom
Cable channels
  • Sleeps 8
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Room, 2 Single Beds, Mountain View

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, 2 Single Beds, Mountain View

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
Private bathroom
Cable channels
  • Sleeps 8
  • 2 Single Beds

View all photos for Superior Room, 3 Single Beds, Non Smoking, Mountain View (High Floor)

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Room, 3 Single Beds, Non Smoking, Mountain View (High Floor)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
Private bathroom
Cable channels
  • Sleeps 8
  • 3 Single Beds

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room with 2 single beds and 1 sofa bed, Mountain view

8.4 out of 10
Very good
(11 reviews)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
Private bathroom
Cable channels
  • 36 sq m
  • Mountain view
  • Sleeps 6
  • 3 Single Beds

View all photos for Classic Room, 2 Single Beds, Sea View (High Floor)

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, 2 Single Beds, Sea View (High Floor)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
Private bathroom
Cable channels
  • Sleeps 8
  • 2 Single Beds

View all photos for Classic Room, 3 Single Beds, Ocean View

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, 3 Single Beds, Ocean View

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
Private bathroom
Cable channels
  • 36 sq m
  • Sea view
  • Sleeps 5
  • 3 Single Beds
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About the area

Map
939-6 Aza-Kasatori, Matoya, Isobe-cho, Shima, Mie-ken, 517-0295

What's nearby

  • Shima Spain Village - 2 min drive - 1.7 km
  • Yokoyama Observatory - 12 min drive - 9.1 km
  • Ago Bay - 13 min drive - 9.5 km
  • Toba Aquarium - 20 min drive - 19.8 km
  • Ise-Shima National Park - 23 min drive - 23.7 km

Getting around

  • Ugata Station - 11 min drive
  • Nagoya (NGO-Chubu Centrair Intl.) - 148 min drive

Restaurants

  • ‪はま寿司 167号志摩店 - ‬8 min drive
  • ‪カフェ ミ カサ - ‬3 min drive
  • ‪珈琲屋らんぷ 志摩店 - ‬9 min drive
  • ‪チィコチィコ - ‬3 min drive
  • ‪なかしん - ‬9 min drive

About this property

Grand Mercure Ise-shima Resort & Spa

Upscale hotel near Shima Spain Village
Located close to Yokoyama Observatory and Ise-Shima National Park, Grand Mercure Ise-shima Resort & Spa provides an indoor public bath (no minerals), shopping on-site and 2 bars. Be sure to enjoy a meal at ビュッフェ会場「DINING -Le Sensor, the on-site buffet restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), free train station pick-up and hot springs on-site
  • An electric car charging station, a 24-hour front desk and a banquet hall
Room features
All 372 rooms include comforts such as free WiFi and safes.
More amenities include:
  • Changing tables and children's dinnerware
  • Bathrooms with bidets and shower/bath combinations
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, fridges and daily housekeeping

All-inclusive details

All-inclusive room rates at Grand Mercure Ise-shima Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 3:00 PM to 5:30 PM
  • Train station shuttle at scheduled times, on request
  • Free train station drop-off
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • ONSEN LOUNGE
  • THE LOUNGE
  • ビュッフェ会場「DINING -Le Sensor

Things to do

  • Children's pool
  • Hot springs
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Changing table
  • Children's dinnerware
  • Children's pool
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift (90 centimetre wide door)
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchairs on site

More

  • 12 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3800 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will be open from July to August
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transport to and from this property
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ise-Shima Royal Hotel
Ise-Shima Royal
Hotel Resorts ISE-SHIMA
Resorts ISE-SHIMA
Ise Shima Royal Hotel
Hotel Resorts ISE SHIMA
Mercure Ise Shima & Spa Shima
Grand Mercure Ise shima Resort Spa
Grand Mercure Ise-shima Resort & Spa Hotel
Grand Mercure Ise-shima Resort & Spa Shima
Grand Mercure Ise-shima Resort & Spa Hotel Shima

Frequently asked questions

Does Grand Mercure Ise-shima Resort & Spa have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Grand Mercure Ise-shima Resort & Spa?

As of 29 July 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Ise-shima Resort & Spa on 26 Aug 2025 start from AU$122.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Ise-shima Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Mercure Ise-shima Resort & Spa?

Self-parking is free at this property.

What time is check-in at Grand Mercure Ise-shima Resort & Spa?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Grand Mercure Ise-shima Resort & Spa?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Grand Mercure Ise-shima Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Grand Mercure Ise-shima Resort & Spa located?

Situated in Shima, this hotel is 1 mi (1.6 km) from Shima Spain Village, and within 6 mi (10 km) of Yokoyama Observatory and Ago Bay. Mikimoto Pearl Island and Toba Aquarium are also within 12 mi (20 km).

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Grand Mercure Ise-shima Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 103 out of 400 reviews
Rating 8 - Good. 161 out of 400 reviews
Rating 6 - Okay. 91 out of 400 reviews
Rating 4 - Poor. 31 out of 400 reviews
Rating 2 - Terrible. 14 out of 400 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

It’s convenient to stay here near train station and it’s walking distance to the main street to hang.
Stayed 2 nights in Feb 2025

10/10 Excellent

Eleazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exquisite! Comfortable beds and modern decor. Extremely comfortable. We got breakfast with our stay and we're so glad we did. What an amazing spread! The only thing lacking was juice. Highly recommended!
Stayed 1 night in Jul 2025

8/10 Good

aoki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
エレベーター来ない問題はありますが、二年連続で利用させていただくほど、気に入っています。スペイン村、海水浴、鳥羽水族館辺りは30分以内で着くのでどこへ行くにしても便利だと思います
Stayed 1 night in Jul 2025

8/10 Good

YUSUKE

Liked: Staff & service, amenities
宿泊料金もお値打ちで、全体的なコストパフォーマンスはよいです。他の人の口コミ通り、エレベーターの混雑やチェックイン時の行列は改善できればなお良いと思いました。一階のトイレの蓋が故障していたり、もう少し清掃が行き届くと快適かとかんじました。
Stayed 1 night in Jul 2025

8/10 Good

YOKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2回目の利用でした。 結構、気に入ってます。 朝食に時間の設定を設けてたので、少しは取りやすくはなったかと思います。
Stayed 1 night in Jul 2025

8/10 Good

Fumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事が良かった
Stayed 1 night in Jul 2025

8/10 Good

Kanako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
以前同系列の和歌山を利用し、オールインクルーシブがとてもよかったのでこちらに宿泊を決めました。基本は同じ感じでしたが、少しずつ違う点が良かったり悪かったりでした。 ラウンジのお酒の種類が少なかったのとおつまみ・お菓子がこれといってなかったのが少々残念でしたが、テーブルや椅子が十分に用意されていた点はゆっくりできてよかったです。 大浴場前のフリースペースでは補充式のウォーターサーバーしかなくすぐに水切れになっていて残念でした。雪見だいふくと冷凍みかん、ブドウがありよかったですが長蛇の列でした。
Stayed 1 night in Jul 2025

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バイキング食事、品数多く美味しく良かった。
Stayed 1 night in Jul 2025

10/10 Excellent

?

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ウェルカムドリンクなど朝、晩の2食バイキングが良かった。席を確保した時にすぐスタッフの女性が机を拭いてくれたり対応が早くて良かったです。
Stayed 1 night in Jul 2025

8/10 Good

Toshinari

Stayed 1 night in Jun 2025

10/10 Excellent

Yoko

松坂牛しゃぶしゃぶ とても美味しかったです
Stayed 1 night in Jun 2025

8/10 Good

Kaori

Liked: Cleanliness, amenities, property conditions & facilities
キレイで清潔感があって広々している。 キッズスペースも良かった。お風呂もキレイでした。またぜひ利用したいです(^^)
キッズエリア
夕食バイキング
松坂牛
朝食バイキング
Stayed 1 night in Jun 2025

6/10 Okay

??

Liked: Cleanliness, property conditions & facilities
部屋は、綺麗に掃除されていたが バスユニット内のゴミ箱の中にゴミが残っていた。
Stayed 1 night in Jun 2025

10/10 Excellent

Tsubasa

Stayed 1 night in May 2025

4/10 Poor

EIKO

Disliked: Staff & service, amenities, property conditions & facilities
まずチェックイン時にフロントスタッフの笑顔が無く、対応もそっけなかったので、ワクワク感が一気に無くなりました。一方、食事ホールの受付の方やホールスタッフの方々は対応も素早く、感じが良かったので少しほっとしました。部屋は広く眺望もよかったので、とてもくつろげました。あとはホテルの規模からしてエレベーターの数が少ないことと、大浴場が混雑していたのが残念です。
Stayed 1 night in May 2025

8/10 Good

Yukako

Liked: Cleanliness
Stayed 1 night in May 2025

4/10 Poor

??

和室があまり綺麗ではなかった、、
Stayed 1 night in May 2025

4/10 Poor

Kenichi

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
凄いお客様の人数で食事の場所が提供されているのに、ビィフェの場所が少なく、品数も少なかった。以前、沖縄で同じ系列のホテルに滞在した時はゆったりと食事もでき、品数も多く皆んな大満足でしたが、今回はかなり違って残念でした。
Stayed 1 night in May 2025

4/10 Poor

NOBUKO

エレベーターが少なくて、人が多いわりには施設がちょっと狭い感じがします。
Stayed 1 night in May 2025

8/10 Good

junko

Liked: Cleanliness, staff & service, property conditions & facilities
ジュースが少ない
Stayed 1 night in May 2025

8/10 Good

Mai

Liked: Cleanliness, staff & service, property conditions & facilities
エレベーターがなかなか来ないのと、シャトルバスの便が少ないことだけが唯一気になるところで、それ以外は文句なしの快適さでした！ また泊まりに行きたいです！
Stayed 1 night in May 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても清潔なお部屋でした またよろしくお願い致します
Stayed 1 night in May 2025

8/10 Good

TAKUYA

Stayed 1 night in May 2025

8/10 Good

Jun

Stayed 1 night in May 2025

8/10 Good

Kammei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025