Holiday Homes in Shifnal

"Good location. Needs TLC."

"Staff were friendly. Rooms were tired and could do with an upgrade. Terrible views as well "

"Hole in bath towel- and the one it was replaced with. Poor communication with spa. Tried to book a massage on 2 occasions in week preceding stay. It went to ansafone saying to leave a message and they would get back.. They never did and no massages available when we tried again on arrival. Tea/ coffee/milk not refilled in room. Other issues too. On plus side they did try and recify and on departure decreased cost paid for room."

"Room was clean and had everything we needed but unfortunately the single bed for our daughter had a very uncomfortable mattress. Other than that no problems and good value for money - would stay here again. "

"Stay for work"

"Room 209. City view. Lovely room, spacious and nice modern design. Good shower and bathroom. Bed fairly comfortable although dipped slightly in middle with 2 medium sized people in it. Pillows were plump. The only thing which let it down was the window catch was broken and the window would not close fully meaning the noise from the main ring road was loud and constant and woke me up several times in the night. I tried to put something inside the catch but it reduced the noise only a little. I suggest the hotel inspects and fixes this. "

"Unfortunately not long before our booking we were told a party would be noisy till midnight, then although you make bookings for families i was told the children could not use the pool. The hotel and grounds were beautiful but the room could have been better. The bath was coming away from the front, the curtains were hanging off its hooks and let the light in the morning and the menu for room service was stained. We did enjoy the breakfast which was delicious."

"Friendly staff, family feel"

"Staff were very helpful. The hotel is not as advertised on the website. It is tired and needs some tlc. Bed sheets were stained so need new ones buying. "