The St. Regis Shenzhen

5.0 star property
Travelers enjoy rejuvenating spa treatments, energizing yoga classes, and a culinary journey across three unique restaurants at this urban sanctuary.

Choose dates to view prices

Located near KK Mall, The St. Regis Shenzhen offers Iridium Spa's hot stone massages and detox wraps. Guests can enjoy local cuisine at three on-site restaurants, relax in the library, take yoga classes, swim in the indoor pool, and interact with the praised multilingual staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$343
includes taxes & fees
10 Apr - 11 Apr

Room options

Available filters for rooms
Showing 15 of 15 rooms

2 Twin/Single Beds,City View,Guest Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

2 Twin/Single Beds,Skyline View,Guest Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

2 Twin/Single Beds,Skyline View,Large Room

  • Hill view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

1 King Bed,City View,Guest Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

1 King Bed,Skyline View,Guest Room

  • Hill view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

1 King Bed,Urban View,Guest Room

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

1 King Bed,City View,Large Room

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

1 King Bed,Skyline View,Large Room

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

2 Twin/Single Beds,City View,Large Room

  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

1 King Bed,City View,Allure Suite

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

1 King Bed,City View,Caroline Astor Suite

  • Hill view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

1 King Bed,City View,Metropoltan Suite

  • Hill view
  • 103 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

1 King Bed,City View,Shenzhen Suite

  • Hill view
  • 88 sq m
  • Sleeps 3
  • 1 King Bed

1 King Bed,City View,St Regis Suite

  • Hill view
  • 108 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

2 King Beds,Skyline View,2-Bedroom Presidential Suite

  • City view
  • Sleeps 3
  • 2 Double Beds

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About the area

Located in Luohu neighbourhood, The St. Regis Shenzhen is connected to a railway/underground station. Shenzhen Grand Theater and Shenzhen Museum are cultural highlights, and some of the area's popular attractions include Happy Valley and Window of the World. KK Mall and Lizhi Park are two other places to visit that come recommended. Visit our Shenzhen travel guide
Map
No 5016 Shennan Road East, Luoho Distr., Shenzhen, Guangdong, 518001

What's nearby

  • KK Mall
    1 min walk - 0.1 km
  • Shenzhen Grand Theater
    3 min walk - 0.3 km
  • Shenzhen Museum
    8 min walk - 0.7 km
  • The MixC Shopping Mall
    16 min walk - 1.4 km
  • Dongmen Pedestrian Street
    2 min drive - 2.1 km

Getting around

  • Shenzhen Station
    3 min drive
  • Hongling Station
    11 min walk
  • Shenzhen (SZX-Shenzhen Intl.)
    38 min drive

Restaurants

  • Decanter Bar 品酒阁
    7 min walk
  • Social
    3 min walk
  • 星巴克
    3 min walk
  • 星巴克
    4 min walk
  • Tai Er Chinese Sauerkrsut Fish
    3 min walk

About this property

The St. Regis Shenzhen

Luxury hotel near Shenzhen Museum
Located close to KK Mall and Shenzhen Grand Theater, The St. Regis Shenzhen provides a terrace, a coffee shop/cafe and a garden. Indulge in a detox wrap, a body scrub and a body treatment at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Yoga classes and fitness classes are offered at the 24-hour health club; The St. Regis Shenzhen also has a hair salon, a library and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a business centre.
You'll also enjoy perks such as:
  • An indoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
  • Express check-out, a banquet hall and tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All 290 rooms have comforts, such as private indoor hot tubs and 24-hour room service, as well as perks, such as premium bedding and pillow menus.
Other conveniences in all rooms include:
  • Children's slippers, children's books and free infant beds
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with hydromassage showers and designer toiletries
  • 46-inch LCD TVs with digital channels
  • Wardrobes/cupboards, eco-friendly cleaning products and electric kettles

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 268 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Elba Italian Restaurant
  • Social All Day Dining
  • St. Regis Bar
  • The Drawing Room

Things to do

  • 24-hour health club
  • Books
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Yoga classes

Family friendly

  • Children's books
  • Children's pool
  • Children's toys
  • In-room cot
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch LCD TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 450 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1500 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 268 per person
  • Airport shuttle fee: CNY 600 per vehicle (one-way, maximum occupancy 6)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 450 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Shenzhen St. Regis
St. Regis Shenzhen
St. Regis Shenzhen Hotel
The St. Regis Shenzhen Hotel
The St. Regis Shenzhen Shenzhen
The St. Regis Shenzhen Hotel Shenzhen

Frequently asked questions

Does The St. Regis Shenzhen have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at The St. Regis Shenzhen?

As of 28 Mar 2026, prices found for a 1-night stay for 2 adults at The St. Regis Shenzhen on 10 Apr 2026 start from AU$343, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The St. Regis Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at The St. Regis Shenzhen?

Self-parking is free at this property.

What time is check-in at The St. Regis Shenzhen?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The St. Regis Shenzhen?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does The St. Regis Shenzhen provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 600 per vehicle applies.

Where is The St. Regis Shenzhen located?

Located in Luohu, this luxury hotel is within a 10-minute walk of KK Mall and Shenzhen Grand Theater. Shenzhen Museum and Lizhi Park are also within 1 mi (2 km). Hongling Station is 11 minutes by foot and Grand Theater Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The St. Regis Shenzhen Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 185 out of 270 reviews
Rating 8 - Good. 53 out of 270 reviews
Rating 6 - Okay. 18 out of 270 reviews
Rating 4 - Poor. 8 out of 270 reviews
Rating 2 - Terrible. 6 out of 270 reviews

Reviews

Verified

10/10 Excellent

elias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Wai Hung

Liked: Cleanliness, amenities, property conditions & facilities
All the staff is friendly and helpful. Only a bit hot when afternoon in the room
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lan

Liked: Cleanliness, amenities, property conditions & facilities
Thanks for the help from Mia. She gave us a really good service and she’s very nice. I really appreciate the whole hotel and it’s a really good travel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed in wonderful hotels all over the world and can honestly say that this hotel stands head and shoulders above anything I have experienced (Not just the fact that it is the 3rd highest hotel in the world). The staff are amazing. They greeted me by name everywhere I went. Attentive and caring! The architectural details and artistic flair are beyond compare. The views are nothing short of extraordinary. I can't recommend this amazing hotel enough!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mathieu

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

K

Liked: Cleanliness, amenities, property conditions & facilities
Unparalleled service
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

JOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in 職員友善,效率很快,而且安排了生日蛋糕,非常貼心。房間很好,整潔舒適,設施亦齊全。只是我們在晚上要求多一張被子的時候,客房服務員要求我們自己更換被套!這一點在第二天早上反映給酒店,酒店管家部Alice 非常友善,而且專業。
客房景觀
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

PEDRAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything were good we were happy with all service .
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super flot og lækket hotel. Kan kun anbefales.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

KA HUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通方便,管家服務週到
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jianping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks. I like the hotel.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jianping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Wai Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好,服務貼心 。
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

May lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置很好 近KK mall. 很方便到舊城和萬象城
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Neesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ALWAYS A PLEASURE

The St Regis never fails to meet you at all levels of luxury.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff that always goes beyond the call of duty. A special thanks to chief butler, Faust Hong, who always makes me feel right at home. Dillon, who works in the restaurant is always eager to meet one's every need. Awesome staff and a truly incredible property. I always make the St. Regis my preferred hotel when in Shenzhen!!!
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Staff are super friendly. Great location right next to KK mall. Nice gym and pool.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

TANIA MARCAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The buttler chief wellcome and service made our experience incredible . Always available with impecable smile and attention. This make the luxury experience even better
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Lai chun betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent spot, travel convenience. Excellent butler service.
Stayed 3 nights in May 2025
Verified

6/10 Okay

Jane

Liked: Cleanliness, property conditions & facilities, room comfort

Great Views

Amazing views and great rooms! Restaurants shut early before 9.3O so went hungry! Bar is nice with similar great views but limited food! The bar on the 100th floor is shut though? Also strange but very limited English spoken by staff which is not my previous experience on staying at St Regis hotels in Asia!
Stayed 1 night in May 2025
Verified

6/10 Okay

Verified traveller

名不符實!失望!失望!失望!

不是第一次入住Regis,原本也很期待深圳這家,但這次入住體驗是非常失望!!若以這酒店品牌的服務水平來說,深圳St. Regis完全說不上他們一貫的水平。完全感受不到他們的優質服務接待客人。 首先辦理入住時,前台人員態度冷酷,第一句不是說歡迎你好基本問候,而是直接問你是不是入住。沒表情沒沒笑容,而且不會主動完會講解入住酒店基本資訊,例如:退房時間、吃早餐時間、在什麼樓層吃早餐等…要我問一句入答一句。甚至他們引以為傲的管家服務,前台的他都沒有解釋介紹如何聯繫,只是簡單說一句:「掃這個二維碼就可以聯絡到。」原來這就是所謂的優質服務呀! 反而在大堂接待的女士很熱情,辦理入住手續後主動帶我們乘坐電梯上客房,簡單介紹了一下。 第一次是入住印度孟買的St. Regis, 那次體驗實在令人難以忘懷,所有服務都十分體貼入微!所以對今次深圳入住本來很有期待的,但為何會有這麼天淵之別!?實在感到非常之失望!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Callie

Liked: Cleanliness, staff & service, property conditions & facilities
It’s an iconic building.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Leona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in the Shenzhen suite. Conformable stay, good service by the staff. Would be better if the design is more thoughtful eg there is no full length mirror in the room, the bathroom light could not be switched on if the “master” light switch is off (had to turn on the “master” when one of us had to go to the bathroom in the middle of the light), and the video screen in the 100/F lounge was too bright.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Timmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

....

Need to take Elevator to 96floor (lobby)and then go back down to 85th floor (room). Lobby should be on 75th instead
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Excellent location. Excellent service. Nice city night time view. Guest room starts at 71st floor. Check in on the 96th floor.
Stayed 1 night in Jan 2025