You can look forward to a hair salon, dry cleaning/laundry services and car hire on-site at Kempinski Hotel Shenzhen China. For some rest and relaxation, visit the sauna. The on-site restaurant, Seasons Restaurant, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a health club.
Located in Nanshan neighbourhood, Kempinski Hotel Shenzhen China is connected to a shopping centre. Huaqiangbei and Dongmen Pedestrian Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Window of the World. Shenzhenwan Science and Technology Ecological Garden and Sea World are also worth visiting. Visit our Shenzhen travel guide
Hai De San Dao Hou Hai Bin Rd, Nanshan District, Shenzhen, Guangdong, 518054
What's nearby
Shenzhen University
9 min walk - 0.8 km
Xin'an Nantou Ancient City
10 min walk - 0.8 km
Coastal City
8 min walk - 0.7 km
MixC Shopping Mall
19 min walk - 1.6 km
Shenzhen Bay
2 min drive - 2.1 km
Getting around
Houhai Station
4 min walk
Xili Railway Station
6 min drive
Shenzhen (SZX-Shenzhen Intl.)
33 min drive
Restaurants
寿司大
3 min walk
A One Pork Chop Spicy Ma-la Rice Noodles Specialist
3 min walk
C-Thai Food
3 min walk
SUBWAY 赛百味
4 min walk
冯校长老火锅 海岸城店
3 min walk
About this property
Kempinski Hotel Shenzhen China
Luxury hotel near Window of the World
You can look forward to a hair salon, dry cleaning/laundry services and car hire on-site at Kempinski Hotel Shenzhen China. For some rest and relaxation, visit the sauna. The on-site restaurant, Seasons Restaurant, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a health club.
Additional perks include:
An indoor pool
Free self-parking
Limo/town car service, buffet breakfast (surcharge) and express check-out
Express check-in, a banquet hall and ATM/banking services
Room features
All 383 individually decorated rooms include comforts, such as private indoor hot tubs and 24-hour room service, in addition to thoughtful touches, such as premium bedding and laptop-friendly workspaces.
More conveniences in all rooms include:
Bathrooms with rainfall showers and shower/bath combinations
50-inch Smart TVs with cable channels
Lanais, wardrobes/cupboards and separate sitting areas
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle on request for a surcharge
Limo/town car service
Free self parking on site
Limited on-site self parking
Food and drink
Buffet breakfast available for a fee: CNY 219.21 per person
A bar/lounge
A restaurant
Coffee and tea in common areas
Restaurants on site
Hai Tao Restaurant
Seasons Restaurant
Things to do
Health club
Indoor pool
Sauna
Family friendly
Indoor pool
Laundry facilities
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
Business centre
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Lift (99 centimetre wide door)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchairs on site
More
1 building
25 floors
Ballroom
Banquet hall
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Down comforter
Premium bedding
Bathroom
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Towels provided
Entertainment
50-inch smart TV with cable channels
Food and drink
24-hour room service
Free bottled water
Minibar
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Free daily newspapers
Free local calls
Individual decor
Iron/ironing board on request
Laptop workspace
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CNY 233.2 per night.
Payment types
Important information
Optional extras
Fee for buffet breakfast: from approximately CNY 219.21 per person
Airport shuttle fee: CNY 750 per vehicle (one-way)
Rollaway bed fee: CNY 233.2 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
Kempinski Hotel Shenzhen China
Kempinski Shenzhen China
Shenzhen Kempinski Hotel
Kempinski Shenzhen China
Kempinski Hotel Shenzhen China Hotel
Kempinski Hotel Shenzhen China Shenzhen
Kempinski Hotel Shenzhen China Hotel Shenzhen
Frequently asked questions
Does Kempinski Hotel Shenzhen China have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Kempinski Hotel Shenzhen China?
As of 12 Mar 2026, prices found for a 1-night stay for 2 adults at Kempinski Hotel Shenzhen China on 12 Apr 2026 start from AU$175, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Kempinski Hotel Shenzhen China pet-friendly?
No, pets are not allowed at this property.
How much is parking at Kempinski Hotel Shenzhen China?
Self-parking is free at this property.
What time is check-in at Kempinski Hotel Shenzhen China?
Check-in start time: 2:00 PM; check-in end time: midnight.
What time is check-out at Kempinski Hotel Shenzhen China?
Checkout is at noon.
Does Kempinski Hotel Shenzhen China provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of CNY 750 per vehicle applies.
Where is Kempinski Hotel Shenzhen China located?
Located in Nanshan, this luxury hotel is within 1 mile (2 km) of Coastal City, Shenzhen University and MixC Shopping Mall. Shenzhen Bay Sports Center and Xin'an Nantou Ancient City are also within 1 mile (2 km). Houhai Station is only a 4-minute walk and Nanshan Book Mall Station is 16 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Kempinski Hotel Shenzhen China Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
9.0
Location
8.4
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 193 out of 425 reviews
10 - Excellent
193
Rating 8 - Good. 153 out of 425 reviews
8 - Good
153
Rating 6 - Okay. 51 out of 425 reviews
6 - Okay
51
Rating 4 - Poor. 18 out of 425 reviews
4 - Poor
18
Rating 2 - Terrible. 10 out of 425 reviews
2 - Terrible
10
Reviews
6/10 Okay
KAM YOKE KIMBERLY
4 Nov 2025
Liked: Cleanliness
The hotel is rather dated. the rooms are very big and comfortable. However, communication is a problem, the concierge service is dismal; while the desk was manned, most of the staff were not able to provide useful or helpful information when we asked for help.
Room windows cannot be opened and in side of room is a bit hot (27’C/81’F, Winter time). Since the hotel WiFi blocks VPN (L2TP) connection, I needed to use mobile roaming date to work while the staying.
The air-con can’t not be tuned, the temperature is fixed, a bit hot in summer time
Yin Wai
Stayed 1 night in Sep 2024
6/10 Okay
Tat Wai
28 May 2025
Disliked: Property conditions & facilities
I stayed at the same hotel 10 years ago, I found it was dated back then. With the recent visit, nothing was changed. Still feel very dated, although well maintained.
My room was on the non-smoking floor. However, upon entering the room, there was a strong smell of cigarette smoke. The receptionist quickly re-assigned a new room without questions asked. The new room appeared to be clean without smoke smell. Unfortunately the 2nd night, I could smell the smoke again. My guess was someone was smoking and the smell traveled through the ventilation into my room.
One of service desk persons was not patient when my friend was asking about parking validation. The service desk lady was rude though she did not speak any bad words to my friend. I hope it will never happen to other guests and visitors of guests.