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Hyatt Place Shenzhen Dongmen

4.0 star property
Travelers can experience the best of city living at this central hotel where morning coffee fuels exploration and evening energy awaits

Choose dates to view prices

At Hyatt Place Shenzhen Dongmen, guests enjoy comfort and urban energy. The hotel's cafe is perfect for morning coffee, and the terrace offers a relaxing space to read the newspaper. In-room WiFi, laundry services, and a 24-hour gym ensure a convenient and refreshing stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services
The current price is AU$137
includes taxes & fees
12 Apr - 13 Apr

Room options

Available filters for rooms
Showing 10 of 10 rooms

Suite with 1 King Bed no Sofa Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bathrobes
Private bathroom
Hairdryer
Designer toiletries
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room with 1 King Bed and no Sofa Bed

Room with 1 King Bed and no Sofa Bed

Room with 1 King Bed and no Sofa Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Designer toiletries
Free bottled water
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Specialty Room with 1 King Bed and Sofa Bed

Specialty Room with 1 King Bed and Sofa Bed

Specialty Room with 1 King Bed and Sofa Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Sofa bed
Hairdryer
Private bathroom
Designer toiletries
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Large Specialty, No Sofabed)

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Single Beds (Large Specialty, No Sofabed)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Designer toiletries
Free bottled water
  • 44 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed

Business Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bathrobes
Private bathroom
Hairdryer
Designer toiletries
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite With 1 King Bed No Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Suite With 1 King Bed No Sofa Bed

  • Sleeps 2

View all photos for Specialty Room With 2 Twin Beds No Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Specialty Room With 2 Twin Beds No Sofa Bed

  • Sleeps 2

View all photos for Specialty Room With Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Specialty Room With Sofa Bed

  • Sleeps 2

View all photos for Room With 1 King Bed No Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Room With 1 King Bed No Sofa Bed

  • Sleeps 2

View all photos for Business Suite

In-room safe, desk, soundproofing, iron/ironing board

Business Suite

  • Sleeps 2

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About the area

Located in Luohu, a neighbourhood in Shenzhen, Hyatt Place Shenzhen Dongmen is in a shopping district and near a metro station. Dongmen Pedestrian Street and Huaqiangbei are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Window of the World. Shenzhen Museum and Shenzhen Science and Technology Museum are also worth visiting. Visit our Shenzhen travel guide
Map
3018 Jianshe Road, Luo Hu District, Shenzhen, Guangdong, 518001

What's nearby

  • The MixC Shopping Mall
    10 min walk - 0.8 km
  • Dongmen Pedestrian Street
    11 min walk - 1.0 km
  • Shenzhen Grand Theater
    12 min walk - 1.1 km
  • Shenzhen Museum
    15 min walk - 1.3 km
  • Luohu Port
    6 min drive - 2.5 km

Getting around

  • Shenzhen Station
    2 min drive
  • Laojie Station
    2 min walk
  • Shenzhen (SZX-Shenzhen Intl.)
    39 min drive

Restaurants

  • HEYTEA 喜茶
    2 min walk
  • 新福楼海鲜舫
    2 min walk
  • Li Wan Kitchen
    4 min walk
  • 本家鳗炉·泥炉烤肉
    8 min walk
  • 盛世唐宫 Tong Palace
    3 min walk

About this property

Hyatt Place Shenzhen Dongmen

Upscale hotel near Dongmen Pedestrian Street
A terrace, a coffee shop/cafe and dry cleaning/laundry services are just a few of the amenities provided at Hyatt Place Shenzhen Dongmen. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), meeting rooms and tour/ticket information
  • Smoke-free property, free newspapers and a front desk safe
  • Laundry services, luggage storage and a lift
  • Guest reviews speak well of the overall condition
Room features
All 138 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • TVs with cable channels
  • Fridges, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 88 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 15 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 88 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hyatt Place Dongmen
Hyatt Place Dongmen Hotel
Hyatt Place Dongmen Hotel Shenzhen
Hyatt Place Shenzhen
Hyatt Place Shenzhen Dongmen
Shenzhen Hyatt Place
Hyatt Place Shenzhen Dongmen Hotel
Hyatt Place Shenzhen Dongmen Hotel
Hyatt Place Shenzhen Dongmen Shenzhen
Hyatt Place Shenzhen Dongmen Hotel Shenzhen

Frequently asked questions

Is Hyatt Place Shenzhen Dongmen pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hyatt Place Shenzhen Dongmen?

As of 12 Mar 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Shenzhen Dongmen on 12 Apr 2026 start from AU$137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hyatt Place Shenzhen Dongmen?

This property doesn't offer parking.

What time is check-in at Hyatt Place Shenzhen Dongmen?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hyatt Place Shenzhen Dongmen?

Checkout is at noon.

Where is Hyatt Place Shenzhen Dongmen located?

Located in Luohu, this hotel is within a 15-minute walk of International Foreign Trade Center and Dongmen Pedestrian Street. The MixC Shopping Mall and Shenzhen Grand Theater are also within 15 minutes. Laojie Station is only a 2-minute walk and Guomao Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Place Shenzhen Dongmen Reviews

9.0

Wonderful

9.0

Cleanliness

9.0

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 419 out of 788 reviews
Rating 8 - Good. 304 out of 788 reviews
Rating 6 - Okay. 44 out of 788 reviews
Rating 4 - Poor. 10 out of 788 reviews
Rating 2 - Terrible. 11 out of 788 reviews

Reviews

8/10 Good

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big nice ,staff in restaurants very good and reception very efficient good advice and good communication thanks .
Stayed 4 nights in Jan 2026

8/10 Good

LAY HWEE

Liked: Cleanliness, amenities, property conditions & facilities
Location really good
Stayed 3 nights in Nov 2025

8/10 Good

Ronnie

Liked: Cleanliness, property conditions & facilities
Room well cleaned. Perfect location
Stayed 2 nights in Jan 2026

10/10 Excellent

tuan meng

Liked: Cleanliness, staff & service, amenities
Clean room, very friendly staff, especially the housekeeping lady.
Stayed 7 nights in Nov 2025

10/10 Excellent

Roy

Liked: Cleanliness, amenities, property conditions & facilities
Spacious clean. Good service from staff. Free breakfast was basic. Great location at reasonable price. Will stay again for sure.
Stayed 4 nights in Jan 2026

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious rooms for affordable price. Super convenient, right above subway and mall and food. Breakfast was very nice but weird it only included 1 free breakfast instead of 2. Staff are very nice and well mannered.
Stayed 2 nights in Nov 2025

8/10 Good

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, friendly staffs!
Stayed 3 nights in Dec 2024

10/10 Excellent

Selvaraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very ideal place, more worth than the money with most wonderful staff.
Stayed 12 nights in Feb 2025

10/10 Excellent

WANNIWAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location hotel for shopping and business
Stayed 3 nights in Oct 2024

10/10 Excellent

Wai Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly , good location , Quiet and room is spacious.
Stayed 2 nights in May 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for food and shopping
Stayed 2 nights in Oct 2023

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding experience in Shenzhen

This was our 4th stay at this hotel, and it is always our 1st choice when we are staying in Shenzhen. The hotel is impeccably clean, the staff are absolutely fantastic, and the breakfast buffet is awesome - a great experience, every time! They all go out of their way to ensure a great experience, and they do not disappoint - thank you!!
Stayed 12 nights in Jun 2025

10/10 Excellent

Tng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location good
Stayed 3 nights in Jan 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location & nice hotel

My booking was upgraded, room was big & clean very good and convenient location, MTR just next to hotel entrance, staff was friendly. Breakfast not much variety, overall very happy with the stay.
Stayed 1 night in Nov 2024

10/10 Excellent

siu on

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and clean best location at shopping area
Stayed 2 nights in Nov 2023

10/10 Excellent

Mostafa Kamal

Liked: Cleanliness, staff & service, room comfort
They allowed me to do early check In and also late check out smoothly! The furniture in the room is a bit old and need to renovate ! The housekeeping forgot to put Soap in the bathroom and I used the shower gel instead! The room is large and has a nice view and the people speaks 50% English.
Stayed 1 night in Oct 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and good c/p ratio hotel in SZ

Very nice experience for my staying. Very quiet and clean room quality, especially for non-smoking guests like me, it’s wonderful and precious in SZ
Stayed 1 night in Sep 2024

8/10 Good

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my stay I really get the help from the following staff JESSICA ZENG KEN ZHONG CECELIA LI, GRACE LI TINA FAN AND MANDY YU
Stayed 6 nights in May 2025

10/10 Excellent

Fung Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean. Hotel location is good. Service is excellent. Highly recommend to everyone.
Stayed 1 night in Dec 2024

10/10 Excellent

WANNIWAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for shopping and near MRT train station

10/10 Excellent

ilan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think that the location is a winner it is very cool to be attached to the old city make the stay very interesting the hotel need some remodeling but still it is fine
Stayed 7 nights in Apr 2024

10/10 Excellent

Sai hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2nd Stay in a Month

Conveniently located with vibrant night streets. Room is comfort and clean. Breakfast is simple but foods are well prepared.
Stayed 1 night in Dec 2024

10/10 Excellent

Karisma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very accommodating and welcoming they upgraded us for our wedding anniversary. We also had the breakfast which had a lot of variety of food which was lovely. It’s around the corner from the metro and also dongmen pedestrian street too which makes this a great hotel location!
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Large rooms. Just above subway station.
Stayed 3 nights in Nov 2024

10/10 Excellent

WANNIWAT

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for shopping and contact business
Stayed 4 nights in Oct 2023