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Hilton Shenzhen Futian

4.5 star property
Travelers soak up sunshine at the outdoor pool with loungers, savor international cuisine at on-site restaurants, and maintain fitness routines 24/7.

Choose dates to view prices

Hilton Shenzhen Futian, in the city center, offers a refined escape with two international restaurants, a sauna, steam room, 24-hour gym, outdoor pool, free WiFi, and exceptional service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$172
includes taxes & fees
21 June - 22 June

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The price is AU$207
includes taxes & fees
21 June - 22 June
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About this property

Hilton Shenzhen Futian

  • Luxury hotel near Shenzhen Convention and Exhibition Center
  • Located close to Huanggang Border Crossing, Hilton Shenzhen Futian provides a corner/local shop, dry cleaning/laundry services and a bar. Treat yourself to a Thai massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Fitness classes are offered at the 24-hour gym; the property also has a business centre, a steam room and a sauna. Guests can connect to free WiFi in public areas.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool, along with sunloungers
    • Buffet breakfast (surcharge), an electric car charging station and express check-out
    • Supervised childcare (surcharge), a TV in reception and wedding services
    • Laundry services, ATM/banking services and tour/ticket information
  • Room features
  • All 320 rooms boast comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • More amenities include:
    • Childcare services and free infant beds
    • Down duvets and rollaway/extra beds (surcharge)
    • Bathrooms with rainfall showers and deep-soaking baths
    • 42-inch LCD TVs with cable channels
    • Fridges, daily housekeeping and desks

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Crowne Plaza Shenzhen Futian by IHG
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  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
8.8 out of 10, Excellent, 757 reviews
The price is AU$172
includes taxes & fees
21 June - 22 June
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 385.0 per night.

Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 800.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 182 for adults and from CNY 182 for children
  • Fee for in-room wireless Internet: CNY 40 per day (rates may vary)
  • Fee for in-room wired Internet: CNY 40 per day (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 385.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool or fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Hilton Shenzhen Futian have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hilton Shenzhen Futian?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hilton Shenzhen Futian on 21 June 2026 start from AU$172, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Shenzhen Futian pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hilton Shenzhen Futian?

Limited spots are available.

What time is check-in at Hilton Shenzhen Futian?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hilton Shenzhen Futian?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hilton Shenzhen Futian located?

Located in Futian, this luxury hotel is 1.1 mi (1.8 km) from Shenzhen Convention and Exhibition Center and 1.9 mi (3 km) from Huanggang Border Crossing. Happy Valley and Window of the World are also within 9 mi (15 km). Gangxia North Station is 10 minutes by foot and Gangxia Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

7.4

Location

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 278 out of 618 reviews
Rating 8 - Good. 214 out of 618 reviews
Rating 6 - Okay. 69 out of 618 reviews
Rating 4 - Poor. 31 out of 618 reviews
Rating 2 - Terrible. 26 out of 618 reviews

Reviews

Verified

10/10 Excellent

Chileung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel services and amenities were great. Location is also pretty good too.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and very clean hotel
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Carbo

Liked: Cleanliness, staff & service, amenities
amazing location and room size is spacious!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service
Lovely staff and a great central location
Stayed 3 nights in Dec 2025
Verified

8/10 Good

liping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and walkable location to food and metro.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jyane

Liked: Cleanliness, staff & service, amenities
Good breakfast
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities
Staff members were amazing, the Hotel is very nice, clean. Centrally located for what I needed
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yuk Chung Edwin

Liked: Cleanliness, amenities, property conditions & facilities
The room was neat and tidy. Staffs were friendly and helpful.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

GLYNN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Verry short taxi ride to everything.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Shih

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was very good, plenty of foods every morning!! Good location, very helpful staff
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for families and business. Variety of shops and shopping centers all within walking distance. 5 minute walk from two subway stations. Staff is fantastic. Housekeeping recognized my daughters pillow fort and left it as is during cleaning.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

CHI KIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
big room with nice bed and good view may visit again
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Chiu Fan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The size of room is big enough
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You can’t get better

Absolutely amazing hotel. Very clean and modern. Staff were very friendly and helpful. Went above and beyond to help when needed their help.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Princess Meeralith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern room with a great view of the city
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent location
Stayed 1 night in Apr 2024
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of small eatery shops around, providing various types of foods
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Kwok Sai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a nice hotel

Everything is good Service is excellent Just that our non-smoking room still got some smell of cigarettes
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Tsz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton Shenzhen Futian Is situated just across the street from a major Shenzhen Metro station where three different metro subway lines intersect, making it a very convenient location for traveling around Shenzhen.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Clean and smell good too. Breakfast so-so, expected even better considering this is a world chain
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lack of english spoken staff
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

KIN MING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is near shopping centre, and room is very clean
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Qingxiang

Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing experience staying here for 2 nights last weekend. The staff were very friendly and helpful, and even offered to upgrade my room for free. The hotel is in the center of the city and easy to get to pretty much everywhere. The room is extremely clean and comfy, I’d highly recommend this place if you ever plan to visit Shenzhen.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Zihui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very satisfied with the service.
Stayed 4 nights in Mar 2024
Verified

8/10 Good

Annie

Liked: Cleanliness, staff & service, room comfort

Good hotel but need improvement.

hotel room is a bit old but conformable and clean. Staffs are friendly. Door bellman doesn't know the restaurants around the area. Day arrived was cold but air-condition didn't have heat. I asked for a portable heat but it didn't work. Breakfast buffet was excellent.
Stayed 2 nights in Jan 2025