Room, 1 King Bed, Accessible

Reviews of DoubleTree by Hilton Shenzhen Airport

4 out of 5
DoubleTree by Hilton Shenzhen Airport
66 Hangcheng Avenue, Shenzhen, Guangdong

Reviews

9.4

Exceptional

Rating 10 - Excellent. 12 out of 17 reviews" "
Rating 8 - Good. 4 out of 17 reviews" "
Rating 6 - Okay. 1 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zhicheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Katherine Lu on 4 Feb 2024
Thank you for choosing to stay at Doubletree by Hilton Shenzhen Airport and for your favorable comments on the hotel service. We are glad that you enjoy our warm, comfortable, friendly and sincere service. All of us at Hilton are passionate about providing excellent service. Hope you can continue to support, we will continue to work hard to bring you a better service experience, your support is the driving force for our progress, hope to meet you again soon, I wish you a smooth journey, happy life

10/10 Excellent

Ortal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from William Yan on 23 Jan 2024
Thank you for choosing to stay at Doubletree by Hilton Shenzhen Airport and for your favorable comments on the hotel service. We are glad that you enjoy our warm, comfortable, friendly and sincere service. All of us at Hilton are passionate about providing excellent service. Hope you can continue to support, we will continue to work hard to bring you a better service experience, your support is the driving force for our progress, hope to meet you again soon, I wish you a smooth journey, happy life

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and functional. Gym and swimming pool absolutely top of the line !! Better than some premium hotels ! Absolutely great
Stayed 1 night in Dec 2023
Response from William Yan on 21 Dec 2023
Thank you for choosing to stay at Doubletree by Hilton Shenzhen Airport and for your favorable comments on the hotel service. We are glad that you enjoy our warm, comfortable, friendly and sincere service. All of us at Hilton are passionate about providing excellent service. Hope you can continue to support, we will continue to work hard to bring you a better service experience, your support is the driving force for our progress, hope to meet you again soon, I wish you a smooth journey, happy life

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2023
Response from William Yan on 1 Dec 2023
Thank you for choosing to stay at Doubletree by Hilton Shenzhen Airport and for your favorable comments on the hotel service. We are glad that you enjoy our warm, comfortable, friendly and sincere service. All of us at Hilton are passionate about providing excellent service. Hope you can continue to support, we will continue to work hard to bring you a better service experience, your support is the driving force for our progress, hope to meet you again soon, I wish you a smooth journey, happy life

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Fantastic hotel - in a very convenient area. Next door to a Mall. Rooms very clean. Housekeeping great. Breakfast was excellent. Every taste covered If I am critical of any area, is that the Bar only serves canned beer...small detail. Swimming pool was large and a great place to excersise.
Stayed 3 nights in Oct 2023
Response from William Yan on 1 Dec 2023
Thank you for choosing to stay at Doubletree by Hilton Shenzhen Airport and for your favorable comments on the hotel service. We are glad that you enjoy our warm, comfortable, friendly and sincere service. All of us at Hilton are passionate about providing excellent service. Hope you can continue to support, we will continue to work hard to bring you a better service experience, your support is the driving force for our progress, hope to meet you again soon, I wish you a smooth journey, happy life

10/10 Excellent

Narantsetseg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel very clean and spacious. Nearby airport.
Stayed 1 night in May 2023

10/10 Excellent

Baron, Mountain View

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel close to the airport. Tasty and warm cookies upon check in. Rooms are spacious, clean, modern, and well equipped. Helpful staff for check in and check out. During check out staff helped us call a taxi and load luggage early in the morning. There seems to be lots of restaurants and eateries nearby. We were there just a quick layover so wished we had more time .
Stayed 1 night in Apr 2023

10/10 Excellent

Yong R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021
Response from Angel on 11 Oct 2021
尊敬的宾客您好,感谢您选择入住深圳机场希尔顿逸林酒店并且对于酒店住宿服务给予了良好的评价。我们很高兴您喜欢我们温馨舒适的环境、友好诚挚的服务,我们所有希尔顿的员工都对提供卓越的服务充满了热忱。我们会继续努力为您带来更优质的服务体验,您的支持是我们进步的动力,希望不久之后能与您再次相遇,祝您旅途顺利,生活愉快!

8/10 Good

Park

Stayed 2 nights in Jan 2024
Response from Katherine Lu on 27 Feb 2024
Thank you for choosing to stay at Doubletree by Hilton Shenzhen Airport and for your favorable comments on the hotel service. We are glad that you enjoy our warm, comfortable, friendly and sincere service. All of us at Hilton are passionate about providing excellent service. Hope you can continue to support, we will continue to work hard to bring you a better service experience, your support is the driving force for our progress, hope to meet you again soon, I wish you a smooth journey, happy life

10/10 Excellent

RUOBING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Katherine Lu on 27 Feb 2024
Thank you for choosing to stay at Doubletree by Hilton Shenzhen Airport and for your favorable comments on the hotel service. We are glad that you enjoy our warm, comfortable, friendly and sincere service. All of us at Hilton are passionate about providing excellent service. Hope you can continue to support, we will continue to work hard to bring you a better service experience, your support is the driving force for our progress, hope to meet you again soon, I wish you a smooth journey, happy life

8/10 Good

Park

Stayed 2 nights in Jan 2024
Response from Katherine Lu on 4 Feb 2024
Thank you for choosing to stay at Doubletree by Hilton Shenzhen Airport and for your favorable comments on the hotel service. We are glad that you enjoy our warm, comfortable, friendly and sincere service. All of us at Hilton are passionate about providing excellent service. Hope you can continue to support, we will continue to work hard to bring you a better service experience, your support is the driving force for our progress, hope to meet you again soon, I wish you a smooth journey, happy life

6/10 Okay

Antonio

Business traveller
Me esperaba más de un Hilton
Las habitaciones que dan a la calle principal no tienen insonorización de las ventanas y se oye todo. El supuesto grill no es y te venden un buffet que no es a la altura. El servicio de recepción rápido y eficaz y a mi queja del ruido, me lo cambiaron a una interior al jardín y mucho mejor. Tiene detalles que están muy bien, pero en general es un hotel más, que cumple...
Stayed 1 night in Dec 2023
Response from William Yan on 20 Dec 2023
Thank you for choosing to stay at Doubletree by Hilton Shenzhen Airport and for your favorable comments on the hotel service. We are glad that you enjoy our warm, comfortable, friendly and sincere service. All of us at Hilton are passionate about providing excellent service. Hope you can continue to support, we will continue to work hard to bring you a better service experience, your support is the driving force for our progress, hope to meet you again soon, I wish you a smooth journey, happy life

10/10 Excellent

Tan tan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Ryoko

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの方、ドアマンの方、ポーターの方、ハウスキーパーの方、皆さん感じがよくとても気持ちの良い滞在でした。部屋も清潔で必要なものはすべて揃っています。バスタブがあったのが何より嬉しかったです。利便性はあまりよくありませんが近くにスーパーが入っているモールがあります。地下鉄からは15分くらい歩きます。バス停までは5分から10分くらいです。タクシーを使うと一番楽かと思いますが似ている名前のホテルが多いので慣れていない方は気をつけたほうがいいかもしれません。全体としては今まで泊まった中国のホテルの中では一番良かったです、また泊まりに行きたいです。

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Jenny Zhong on 17 Aug 2021
Dear guest, thanks for choosing DoubleTree by Hilton Shenzhen Airport. We're so glad that you'd a good time in hotel, we'll keep moving and do a better job in the future. Looking forward to seeing you again. Best wishes!