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Reviews of Mercure Sheffield St Paul's Hotel & Spa

4 out of 5
Mercure Sheffield St Paul's Hotel & Spa
119 Norfolk Street, Sheffield, England

Reviews

8.2

Very good

Rating 10 - Excellent. 468 out of 1002 reviews" "
Rating 8 - Good. 295 out of 1002 reviews" "
Rating 6 - Okay. 118 out of 1002 reviews" "
Rating 4 - Poor. 76 out of 1002 reviews" "
Rating 2 - Terrible. 45 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy, Church Crookham

Liked: Cleanliness, amenities
Conveniently situated in city centre walkable to shops & many restaurant choices nearby. Decent bar area. Helpful staff. Nice spa & pool. Car park nearby v short walk.
Stayed 2 nights in May 2024
Response from marie on 20 May 2024
Dear WendyThank you for your lovely review after your recent stay with us at the Mercure Hotel in Sheffield. We hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

4/10 Poor

Stacy, Flourtown

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
There was not 24/7 front desk reception, as advertised. I called at 12:15am because my air conditioning (also listed as an amenity) and TV were not working. Towels had stains on them as well.
Stayed 1 night in May 2024
Response from marie on 20 May 2024
Dear StaceyThank you for your comments after your recent stay with us at the Mercure Hotel in Sheffield. Please accept our apologies for the inconvenience you had during your stay I will pass these comments to the reception Manager and the housekeeping team as this is not acceptable.We hope you will visit the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

4/10 Poor

Neil

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The cebtral location and staff were good.
Stayed 1 night in May 2024
Response from marie on 20 May 2024
Dear NeilThank you for reviewing your recent stay with us at the Mercure Hotel and Spa in Sheffield. Great to hear the location was ideal for you and the staff were all helpful during your stay I will make sure your comments are passed on to all the staff and we look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

6/10 Okay

Martin

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed many time for the snooker at the crucible so it’s the perfect location. The spa and swimming pool are now not included as not part of hotel anymore. So not happy I wanted to have a quick swim and had to cough up £10 each day. The pool and changing rooms are looking very tired as is the seating area in the bar. A refurb is hopefully not far away. In general though it’s a nice hotel and would stay again
Stayed 5 nights in Apr 2024
Response from marie on 22 Apr 2024
Dear MartinThank you for reviewing your recent stay with us at the Mercure Hotel Sheffield great to hear the location was ideal for you. I will pass your comments to the Spa Manager regarding the charge and the general cleanliness of the Spa.We hope to welcome you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from marie on 22 Apr 2024
Dear RichardThank you for reviewing your recent stay with us at the Mercure Hotel and Spa in Sheffield we hope you had an enjoyable stay and look forward to your returning in the near future.Yours sincerelyMercure Hotel and SpaSheffield

2/10 Terrible

Joanna

Business traveller
Disliked: Staff & service, property conditions & facilities
I cannot review this property as, despite numerous confirmation bookings, they did not honour my reservation. Allegedly there were problems wtih some of the rooms, which they had ample opportunity to communicate to me prior to arrival but instead they waited until I arrived at 8pm, kept me hanging around for over an hour without any information, then told me to go to another hotel which they had booked which was a) vastly inferior quality and b) in a terrible location, when I had chosen the Mercure for its location. They arranged transport but no other recompense. They seemed unwilling to admit their problems and had no excuse for not notifying me of the issue in advance. Had they done so I would have cancelled the booking and left Sheffield earlier in the day. But at 8pm on arrival I had few options. Also, if they knew they had problems wiht the room before my arrival they could have arranged a solution ready for my arrival rather than having to ring round to find me a room at short notice. WHilst i accept problems happen their handling of it was inexcusable and unprofessional and thoughtless. I was considerably inconvenienced, they were disingenuous and uninformative and ill-prepared. I will never stay at a Mercure again.
Stayed 1 night in Apr 2024

8/10 Good

Oghenetega

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from marie on 22 Apr 2024
Dear GuestThank you for reviewing your recent stay with us at the Mercure Hotel in Sheffield. We hope you had a pleasant stay with us and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V
Stayed 1 night in Mar 2024
Response from marie on 22 Apr 2024
Dear EmmaThank you for reviewing your recent stay with us at the Mercure Hotel Sheffield we hope you had a pleasant stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great service - especially reception!
Stayed 1 night in Mar 2024
Response from marie on 1 Apr 2024
Dear RichardThank you for rating your recent stay with us at the Mercure Hotel we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from marie on 1 Apr 2024
Dear SimonThank you for rating your recent stay with us at the Mercure Hotel and Spa we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value,good staff,clean and tidy,right in centre..all in all a great stay
Stayed 1 night in Mar 2024
Response from marie on 1 Apr 2024
Dear CarolynThank you for reviewing your recent stay with us at the Mercure Hotel in Sheffield great to hear you had an enjoyable stay and we look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last min booking. Very high class hotel in city centre. Nice quiet rooms but beds quite hard.
Stayed 1 night in Mar 2024
Response from marie on 25 Mar 2024
Dear DavidThank you for reviewing your recent stay with us at the Mercure Hotel and Spa. Great to hear you had a good stay and we look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

Pamela, Whitby

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for central Sheffield, steps away from the Lyceum and Crucible. Could not fault the room or the staff and a great breakfast. Certainly worth the reasonable room rate
Stayed 1 night in Mar 2024
Response from marie on 25 Mar 2024
Dear PamelaThank you for reviewing your recent stay with us at the Mercure Hotel and Spa Sheffield. Great to hear you had an enjoyable stay and the location was ideal for you. I will make sure your lovely comments are passed onto all the staff and we look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

Lyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The House Keeper was amazing. Our room was fresh and clean every day.
Stayed 16 nights in Feb 2024
Response from marie on 5 Mar 2024
Dear LynThank you for reviewing your recent stay with us great to hear your room was to your liking and we hope to welcome you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

Christopher

Stayed 1 night in Feb 2024
Response from Reception on 2 Mar 2024
Dear Christopher, Thank you for reviewing your recent stay with us at the Mercure Hotel we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

saqab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from marie on 19 Feb 2024
Dear SaqabThank you for reviewing your recent stay with us at the Mercure Hotel we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from marie on 19 Feb 2024
Dear IainThank you for reviewing your recent stay with us at the Mercure Hotel in Sheffield we hope you had an enjoyable stay and we look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 Good

Samantha

Stayed 1 night in Feb 2024
Response from marie on 19 Feb 2024
Dear SamanthaThank you for reviewing your recent stay with us at the Mercure Hotel we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

4/10 Poor

Elizabeth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sad to say St Paul's Spa has gone down hill :(
A break at St Paul's is usually a real treat, however the spa (the main justification for spending extra money on a hotel stay in Sheffield) was overcrowded, swimming lessons taking place and pool overcrowded - therefore unable to have a decent swim, kids running about after the time they are allowed to be in the area, cracks in the ceilings which had simply been foamed to hide (but badly done), steam room felt dirty, lockers broken, and the experience shower (which used to have different experiences e.g. downpour, jets at the sides ... is now simply a hot/cold shower. Very disappointing half hour spent in the spa followed by a shower in my hotel room after (as the water pressure was poor). I usually feel pampered with a stay here and chill with a book for hours in the Spa area ... not this time. I really wish I hadn't booked two rooms as a special treat .. wasted money. I hope the standards improve, I used to love my time at St Paul's.
Stayed 1 night in Feb 2024

8/10 Good

Sharlene

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Jan 2024
Response from marie on 5 Feb 2024
Dear SharleneThank you for reviewing your recent stay with us at the Mercure Hotel and Spa we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from marie on 5 Feb 2024
Dear GraceThank you for reviewing your recent stay with us at the Mercure Hotel and Spa we hope you had a lovely stay with us and we hope to welcome you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

6/10 Okay

Leon

Business traveller
Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from marie on 5 Feb 2024
Dear LeonThank you for reviewing your recent stay with us at the Mercure Hotel and Spa we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

6/10 Okay

Lucy May

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel was lovely as usual. The only issue we had was ourTV didnt work. Someone tried to fix it without success. Thankfully we were out and not spending any time in the room.
Stayed 1 night in Jan 2024
Response from marie on 5 Feb 2024
Dear Lucy MayThank you for reviewing your recent stay with us at the Mercure Hotel and Spa great to hear you had a lovely stay please accept our apologies for the TV not working i will report this to the maintenance team for them to investigate the problem. We look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location for the centre of Sheffield. The tram to the Sheffield Arena is a ten minute walk away. The breakfast was quite good. Not so many channels on the TV though. The Ego restaurant next door is very good.
Stayed 2 nights in Jan 2024
Response from marie on 5 Feb 2024
Dear BrianThank you for reviewing your recent stay with us at the Mercure Hotel and Spa great to hear the location was ideal for you and you had an enjoyable stay and we look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

Ming Kai

Stayed 5 nights in Jan 2024
Response from marie on 25 Mar 2024
Dear Ming KaiThank you for rating your recent stay with us at the Mercure Hotel and Spa Sheffield we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

2/10 Terrible

Gurdeep

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect. The rest terrible. The checkin was bad as the receptionist kept me waiting, not even acknowledging me. The hotel offers a discount for a nearby park. Which you only find out after you have parked your as the discount is shown at the reception desk. I don’t understand this. The final nail in the coffin was the mattress in the room. It was terrible for a high quality hotel, the matters was of a very poor standard.
Stayed 1 night in Jan 2024

10/10 Excellent

Carl

Stayed 1 night in Jan 2024
Response from marie on 5 Feb 2024
Dear CarlThank you for rating your recent stay with us at the Mercure Hotel and Spa we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from marie on 5 Feb 2024
Dear LisaThank you for reviewing your recent stay with us at the Mercure Hotel Sheffield we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from marie on 5 Feb 2024
Dear JessicaThank you for rating you recent stay with us at the Mercure Hotel in Sheffield we hope you had a wonderful stay with us and look forward to welcoming you back to the hotel in the near future.Your SincerelyMercure Hotel and SpaSheffield

8/10 Good

ROBERT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from marie on 22 Jan 2024
Dear RobertThank you for rating your recent stay with us at the Mercure Hotel and Spa we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from marie on 22 Jan 2024
Dear sir/madamThank you for rating your recent stay with us at the Mercure Hotel in Sheffield we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from marie on 22 Jan 2024
Dear DarrenThank you for rating your recent stay with us at the Mercure Hotel Sheffield. We hope you had an enjoyable stay with us and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff
The stay was for a weekend conference. The staff were so welcoming and helpful. The rooms were clean and the food was delicious.
Stayed 2 nights in Jan 2024
Response from marie on 22 Jan 2024
Dear TracyThank you for reviewing your recent stay with us at the Mercure Hotel and Spa in Sheffield great to hear you had a great weekend and the room and food were to your satisfaction. We look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from marie on 22 Jan 2024
Dear CharlieThank you for rating your recent stay with us at the Mercure Hotel Sheffield. We hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 Good

Fin

Liked: Cleanliness, staff & service, property conditions & facilities
Mercure St Paul’s, Sheffield review
It was a very nice hotel, clean, modern, welcoming etc etc and made us feel exceptional really enjoyed the bar and the pool area as well. It was an amazing time the only downside is our room didn’t have climate control but when flagged up they offered to swap us room to a different one that had this.
Stayed 2 nights in Jan 2024
Response from marie on 15 Jan 2024
Dear FinnThank you for reviewing your recent stay with us at the Mercure Hotel and Spa great to hear you had a lovely stay and you were made to feel very welcoming, we hope to welcoming you back to the hotel in the near future.Yours sincerely Mercure Hotel and spaSheffield

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from marie on 15 Jan 2024
Dear sir/madamThank you for rating your recent stay with us at the Mercure Hotel and spa we are pleased you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

2/10 Terrible

Lucy

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Good location and great view from the large room staff friendly . Room seemed dated and pool and spa felt not clean disappointed as that’s why we went to that hotel .
Stayed 1 night in Jan 2024
Response from marie on 15 Jan 2024
Dear LucyThank you for reviewing your recent stay with us at the Mercure Hotel please accept our apologies for the Spa and the room you stayed in I will pass these comments onto the relevant departments for them to look into. We hope you will visit the hotel in the near future.Yours sincerelyMercure Hotel and spaSheffield

8/10 Good

Lorna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay
The whole staff team are a credit to the hotel and go above and beyond the call of duty. The room was great bar the very strange noise that kept me awake all night. Food was lovely as is the pool which the kids absolutely loved.
Stayed 2 nights in Jan 2024
Response from marie on 9 Jan 2024
Dear LornaThank you for reviewing your recent stay with us at the Mercure Hotel and Spa great to hear you had an enjoyable stay and I will pass your lovely comments onto the staff. We hope you will visit the hotel in the near future.Yours sincerelyMercure Hotel and SpaShefield

8/10 Good

Debra

Stayed 1 night in Jan 2024
Response from marie on 9 Jan 2024
Dear DebraThank you for rating your recent stay with us at the Mercure Hotel we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 Good

Leslie

Stayed 1 night in Jan 2024
Response from marie on 5 Feb 2024
Dear LeslieThank you for rating your recent stay with us at the Mercure Hotel and Spa we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 Good

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
On 5th floor near lift which we could hear all the time and early in morning.
Stayed 2 nights in Jan 2024
Response from marie on 9 Jan 2024
Dear KarenThank you for taking the time to tell us about your recent stay with us at the Mercure Hotel and Spa. On you next visit with us please request a quite room away from lifts and we will try our best to accommodate this.We hope to see you in the near future.Yours sincerelyMercure Hotel and SpaSheffield

6/10 Okay

Jiang

Stayed 1 night in Jan 2024
Response from marie on 9 Jan 2024
Dear JiangThank you for rating your recent stay with us at the Mercure Hotel and Spa, we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel ad SpaSheffield

10/10 Excellent

TRACY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest hotel in Sheffield
My favourite hotel in Sheffield. I have stayed here 4 times now and it never disappoints. Staff are always friendly and rooms are very spacious
Stayed 1 night in Jan 2024
Response from marie on 9 Jan 2024
Dear TracyThank you for reviewing your recent stay with us at the Mercure Hotel and Spa so pleased you had an enjoyable stay and I will pass your lovely comments onto the staff and look forward to seeing you in the near future.Yours sincerelyMercure Hotel ad SpaSheffield

10/10 Excellent

Amanda

Stayed 3 nights in Dec 2023
Response from marie on 9 Jan 2024
Dear AmandaThankyou for rating your recent stay with us at the Mercure Hotel and Spa.We hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerleyMercure Hotel and SpaSheffield

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff make this hotel stay the best!
A friendly welcome, excellent customer service from EVERY Department Refreshing to see a whole hotel's Team full of helpful friendly professional people, a credit to the company & made our festive break special Thank You again for everything!
Stayed 3 nights in Dec 2023
Response from marie on 5 Feb 2024
Dear MarkThank you for reviewing your recent stay with us at the Mercure Hotel and Spa great to hear you had a lovely stay with us and I will pass you lovely comments onto all the staff and we hope to welcome you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the carpet in bedroom 414 needs cleaning or a new one.
Stayed 4 nights in Dec 2023
Response from marie on 3 Jan 2024
Dear StephenThank you for your comments after you recent stay with us I will pass your comments on to housekeeping regarding the carpet in room 414 thank toy for bringing it to our attention. We hope you will visit the hotel in the near future.Your sincerelyMercure Hotel and SpaSheffield

8/10 Good

NATHAN

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service
The view from my room was amazing overlooking the town common area, which at the time we stayed was centre peace for the Xmas Market.
Stayed 3 nights in Dec 2023
Response from marie on 3 Jan 2024
Dear NathanThank you for reviewing your recent stay with us at the Mercure Hotel and Spa. Great to hear you had a lovely stay and we look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
So near
Great location, great staff. Very uncomfortable bed’s& pillows
Stayed 1 night in Dec 2023
Response from marie on 3 Jan 2024
Dear StevenThank you for reviewing your recent stay with us and great to hear you had an enjoyable stay and we look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have been coming to this hotel for 3 years at Xmas time and never had a bad time the bar area is ready for a revamp in my opinion but still a good hotel
Stayed 1 night in Dec 2023
Response from marie on 3 Jan 2024
Dear JosephThank you for your lovely comment regarding your recent stay with us at the Mercure Hotel and Spa so pleased you had an enjoyable stay with us and look forward to you returning to us in the future.Yours sincerelyMercure Hotel and SpaSheffield

6/10 Okay

Maleka

Stayed 3 nights in Dec 2023
Response from marie on 3 Jan 2024
Dear MalekaThank you for rating your recent stay with us at the Mercure Hotel and Spa. We hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield