"Always helpful staff, but watch out for the parking company who take forever to cancel their over active parking fines! Especially when booked into the hotel and provided evidence. It took them nearly a month to cancel their fine and because of this my car hire company charged me £50 admin fee for the parking fine!"
"We had a wonderful time, John was very polite and welcoming, he gave us great advice, we get a family room it was clean and very nice. Breakfast was great. I think John is a fantastic staff. Highly recommend this hotel. On my next trip to Canterbury i will be staying at this hotel "
"My son has a duck feather allergy. We asked at front reception if we can use some hypoallergenic hollow Fiber pillows to which their reply why house keeping is gone and we don’t know where they store them. My son ended up getting a full on body rash and couldn’t sleep all night. "