Dear Renchang,thank you for your very high evaluation of the hotel, we will do better on this basis,, looking forward to your next visit. Best regards.

Dear Frances Yu Wang, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our hotel made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Thank you! With best regards, Frank Wang Cluster Front Office Manager

Dear Valued Guest, Thank you for taking the time to bring to our attention on the less than satisfactory experience with us. We are very disappointed that we were not able to meet your expectations on the service experience during your stay.We sincerely hope that we will have the opportunity to redeem ourselves. Warmly welcome you call, write or mail to us giving the opportunity that I may personally take care of you. Yours sincerely,

Deer Valued Guest, Thank you for taking the time to share your valuable feedback with us. The Q-BOX hotel is a lifestyle hotel among Shanghai Sanjiagang Greenland International Resort. The resort border the East China Sea and is adjacent to Shanghai International Tourism Resort, Florentia Village Outlet, Shanghai Jinqiao Export Processing South Zone and it takes only 10 mins drive to Pudong International Airport.We look forward to seeing you staying in the Q-BOX Hotel Shanghai Sanjiagang very soon on one of your return trips to Shanghai and thank you again for your positive comments.Sincerely, Pattie Wang/ Director of Guest Experience from EO office

Dear Valued Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our hotel made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! With best regards, Pattie Wang Director of Guest Experience from EO office

Dear Valued Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our hotel made your stay experience more memorable. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We hope to have an opportunity to serve you again in the near future. Yours sincerely, Pattie Wang Director of Guest Experience from EO office

Dear Valued Guest, Thank you for taking the time to share your valuable feedback with us. We are very disappointed that we were not able to meet your expectations on the service experience during your stay. The hotel under the cluster resort which is one of the leading ecological cluster resorts, largest hotel groups and along with a Greenland International Convention Center, Hot Spring/Water World and Shopping Mall which were under construction. I am sure that should be satisfy all the requirements of both leisure and business travelers in the nearly further. We sincerely hope that we will have the opportunity to redeem ourselves and welcome you and your mother to Q-Box Hotel Shanghai Sanjiagnag in the near future. We may personally take care of you. With best regards,

Dear Valued Guest, Thank you for taking the time to bring to our attention on the less than satisfactory experience with us. We are very disappointed that we were not able to meet your expectations on the service experience during your stay.We sincerely hope that we will have the opportunity to redeem ourselves. Warmly welcome you call, write or mail to us giving the opportunity that I may personally take care of you. Yours sincerely,

Dear Valued Guest,hank you for your hotel.com review. We are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. Many guests choose this hotel because of hotel location close the airport with provide free shuttle between hotel and airport. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We hope to have an opportunity to serve you again in the near future. Yours sincerely,

Dear Valued Guest, Thank you for your hotel.com review. We are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. Q-Box Hotel has 750 rooms with balcony and ocean view. The All Day Dining restaurant has 300 seats with a variety of delicate food and drinks as you choose to reward your taste. There are 17 function rooms and a 1600 sqm grand ballroom accommodating up to 2000 customers offering the most advanced meeting facilities and providing ultimate service to achieve the optimum meetings. We look forward to seeing you staying in the Q-Box hotel Shanghai Sanjiagang very soon on one of your return trips to Shanghai and thank you again for your positive comments. Sincerely,

Dear Valued Guest, Thank you for your hotel.com review. We are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. Q-Box Hotel has 750 rooms with balcony and ocean view. The All Day Dining restaurant has 300 seats with a variety of delicate food and drinks as you choose to reward your taste. There are 17 function rooms and a 1600 sqm grand ballroom accommodating up to 2000 customers offering the most advanced meeting facilities and providing ultimate service to achieve the optimum meetings. We look forward to seeing you staying in the Q-Box hotel Shanghai Sanjiagang very soon on one of your return trips to Shanghai and thank you again for your positive comments. Sincerely,

Dear Guest, Thank you for taking the time to tell us about your experience at the Q-Box Hotel Shanghai Sanjiagang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Q-Box, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments with our team and make improvement. We are Looking forward to provide better experience for you and others customer in the future. We appreciate your sharing your concerns and your suggestion, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alex Zhang | Cluster Director of Rooms

Dear Guest, Thank you for taking the time to tell us about your experience at the Q-Box Hotel Shanghai Sanjiagang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Q-Box, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments with our team and make improvement. We are Looking forward to provide better experience for you and others customer in the future. We appreciate your sharing your concerns and your suggestion, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frank Wang- Assistant Front Office

Dear Guest, Thank you for taking the time to tell us about your experience at the Q-Box Hotel Shanghai Sanjiagang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Q-Box, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments with our team and make improvement. We are Looking forward to provide better experience for you and others customer in the future. We appreciate your sharing your concerns and your suggestion, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frank Wang- Assistant Front Office

尊敬的宾客，十分感谢您花时间告诉我们有关您在上海三甲港绿地铂派酒店酒店的体验。我们致力于让在城市生活的您远离城市的喧嚣并找到真正“都市浅逃离”的体验。虽然酒店没有商务酒店的繁复奢华装修，但我们相信您仍可以找到同等星级酒店应有的细致服务和享受。 非常感谢您的评价，希望在不久的将来有机会为您奉上更好的服务。谨启 Frank Wang- Assistant Front Office Manager

Dear Guest, Thank you for taking the time to tell us about your experience at the Q-Box Hotel Shanghai Sanjiagang. At Q-Box, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us ,Sincerely, Frank Wang- Assistant Front Office Manager

Dear Guest, Thank you for taking the time to tell us about your experience at the Q-Box Hotel Shanghai Sanjiagang. At Q-Box, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us ,Sincerely, Frank Wang | Assistant Front Office Manager

Dear Guest, Thank you for taking the time to tell us about your experience at the Q-Box Hotel Shanghai Sanjiagang. At Q-Box, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us ,Sincerely, Frank Wang | Assistant Front Office Manager

Dear Guest, Thank you for taking the time to tell us about your experience at the Q-Box Hotel Shanghai Sanjiagang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Q-Box, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments with our team and make improvement. We are Looking forward to provide better experience for you and others customer in the future. We appreciate your sharing your concerns and your suggestion, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, AZ Director of Operations

Dear Guest, Thank you for taking the time to tell us about your experience at the Q-Box Hotel Shanghai Sanjiagang. At Q-Box, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us ,Sincerely, AZ Director of Operations

Dear Guest, Thank you for taking the time to tell us about your experience at the Q-Box Hotel Shanghai Sanjiagang. At Q-Box, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us ,Sincerely, AZ Director of Operations

Dear Guest, Thank you for taking the time to tell us about your experience at the Q-Box Hotel Shanghai Sanjiagang. At Q-Box, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us ,Sincerely, AZ Director of Operations

Dear Guest, Thank you for taking the time to tell us about your experience at the Q-Box Hotel Shanghai Sanjiagang. At Q-Box, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us ,Sincerely, AZ Director of Operations

Dear Guest, Thank you for taking the time to tell us about your experience at the Q-Box Hotel Shanghai Sanjiagang. At Q-Box, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us ,Sincerely, AZ Director of Operations

Dear Guest, Thank you for taking the time to tell us about your experience at the Q-Box Hotel Shanghai Sanjiagang. At Q-Box, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us ,Sincerely, AZ Director of Operations

Dear Guest, Thank you for taking the time to tell us about your experience at the Q-Box Hotel Shanghai Sanjiagang. At Q-Box, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us ,Sincerely, AZ Director of Operations

Dear guest, Thank you for taking the time to tell us about your experience at the Q-box Hotel Shanghai Sanjiagang. I'm sorry I didn't live up to your expectations, please allow me to express our sincerest apologies to you. At Q-box, we strive to provide a superior service experience for every customer. Such problems should not occur, and the heads of all relevant departments must review their operations and training. On behalf of the Hotel, I would like to express our sincere apologies to you again. According to you feedback, we have trained the staff of relevant departments accordingly, thank you very much for telling us your opinion, we hope that we can have the opportunity to serve you with our best service in the near future.

Dear Guest, Thank you for taking the time to tell us about your experience at the Q-Box Hotel Shanghai Sanjiagang. At Q-Box, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us ,we are accept the Visa,Master ,American Express, Diners Club and JCB credit card Sincerely, AZ Director of Operations

Dear Guest, Thank you for taking the time to tell us about your experience at the Q-Box Hotel Shanghai Sanjiagang. At Q-Box, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments with our team and make improvement. We are Looking forward to provide better experience for you and others customer in the future. Sincerely, AZ Director of Operations

Dear Guest, Thank you for taking the time to tell us about your experience at the Q-Box Hotel Shanghai Sanjiagang. At Q-Box, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us ,Sincerely, AZ Director of Operations

尊敬的宾客，非常感谢您与我们分享在我们酒店的入住体验。您的认可和鼓励是我们进步的最大动力。期待您的再次光临。铂派酒店前厅副经理 Frank Wang!

Dear Guest, Thank you for taking the time to tell us about your experience at the Q-Box Hotel Shanghai Sanjiagang. At Q-Box, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us ,Sincerely, AZ Director of Operations

Dear Guest, Thank you for taking the time to tell us about your experience at the Q-Box Hotel Shanghai Sanjiagang. At Q-Box, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us ,Sincerely, AZ Director of Operations

Dear Guest, Thank you for taking the time to tell us about your experience at the Q-Box Hotel Shanghai Sanjiagang. At Q-Box, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us ,Sincerely, AZ Director of Operations

Dear Guest, Thank you for taking the time to tell us about your experience at the Q-Box Hotel Shanghai Sanjiagang. At Q-Box, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us ,Sincerely, AZ Director of Operations

Dear guest, We would like to thank you for choosing to stay with Q-Box Hotel Shanghai Sanjiagang during your recent visit to Shanghai and for sharing your comments with us. It allows us to ensure and improve the quality of shuttle bus service we want to offer our guests. We hope we will have the pleasure of welcoming you again soon in our Resort. Cheers

Dear Guest, Thank you for taking the time to tell us about your experience at the Q-Box Hotel Shanghai Sanjiagang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Q-Box, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments with our team and make improvement. We are Looking forward to provide better experience for you and others customer in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, AZ Director of Operations

Dear Guest, We very much appreciate your comments regarding your stay at the Q-Box Hotel Shanghai Sanjiagang. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Dear Guest, We very much appreciate your comments regarding your stay at the Q-Box Hotel Shanghai Sanjiagang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

We would like to thank you for choosing to stay with Q-Box Hotel Shanghai Sanjiagang during your recent visit to Shanghai and for sharing your comments with us. Cheers.

We would like to thank you for choosing to stay with Q-Box Hotel Shanghai Sanjiagang during your recent visit to Shanghai and for sharing your comments with us. Cheers.

We would like to thank you for choosing to stay with Q-Box Hotel Shanghai Sanjiagang during your recent visit to Shanghai and for sharing your comments with us. Cheers.

尊敬的宾客，诚挚感谢您选择上海三甲港绿地铂派酒店，此次没能让您获得良好的入住体验我们深表歉意！关于机场接驳巴士的服务问题我们已与对方接驳服务公司进行了问询及服务要求重申，我们一定会加强培训，保证每位客人的入住体验。您的建议都是我们宝贵的工作经验累积，作为跟进措施，我们已经作了详细记录并在部门会议期间进行分享以确保类似事件不再发生，期待您再次光临，相信下次会带给您更好的入住体验！

Dear valued guest, thank you for staying at The Q-Box Hotel Shanghai Sanjiagang and for leaving your review here. The Feedback such as yours is very valuable to us to deliver our standards. We constantly strive to create unforgettable experience for our guests with our service. Please rest assured that your comments have been shared with hotel team and will reinforced the training to improve service in the future. We sincerely hope we have the pleasure of welcoming you back in the future. ---- General Manager William Lau

Dear Valued Guest, Thank you for taking the time to bring to our attention on the less than satisfactory experience with us. We are very disappointed that we were not able to meet your expectations on the service experience during your stay.We sincerely hope that we will have the opportunity to redeem ourselves. Warmly welcome you call, write or mail to us giving the opportunity that I may personally take care of you. Yours sincerely,

Dear Valued Guest,Thank you for your hotel.com review. We are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. Many guests choose this hotel because of hotel location close the airport with provide free shuttle between hotel and airport. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We hope to have an opportunity to serve you again in the near future. Yours sincerely

Dear Valued Guest, Thank you for taking the time to bring to our attention on the less than satisfactory experience with us. We are very disappointed that we were not able to meet your expectations. Q-BOX Hotel as the fast reactor to the dynamic market trend, focuses on the market movement and follows the latest fashion, offering travelers an experience of “All I CAN DO IS BE ME”. We hope hotel individual service could delight your stay. (Public Social Area include notice board,counter,coffee machine and Ice Machine, shared refrigerator, vending machine etc.) We sincerely hope that we will have the opportunity to redeem ourselves to your next visit. Sincerely,