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Hyatt On The Bund

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Primary image
Indoor pool, lifeguards on site
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Hyatt On The Bund

Hyatt On The Bund

5.0 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
199 Huang Pu Road, Shanghai, Shanghai, 200080

Explore the area

  • Popular LocationNanjing Road Shopping District15 min walk
  • Popular LocationThe Bund5 min drive
  • Popular LocationShanghai International Convention Centre12 min drive
  • AirportShanghai (PVG-Pudong Intl.)33 min drive

Choose dates to view prices

About this area

Shanghai

Hyatt On The Bund is located in Hong Kou, a neighbourhood in Shanghai, and is in the entertainment district and near a metro station. Shanghai Old Street and Old Chinese City are local landmarks, and the area's natural beauty can be seen at Yu Garden and Lu Xun Park. Madame Tussauds Wax Museum and Great World Entertainment Center are also worth visiting.
Visit our Shanghai travel guideOpens in a new window
Map

What's nearby

  • Nanjing Road Shopping District - 15 min walk
  • The Bund - 5 min drive
  • Shanghai International Convention Centre - 12 min drive
  • Shanghai Municipal History Museum - 13 min drive
  • Pudong Riverside Promenade and Park - 13 min drive

Getting around

  • Shanghai Railway Station - 6 min drive
  • Tiantong Road Station - 15 min walk
  • Pudong International Airport (PVG) - 33 min drive

Restaurants

  • Haiwang Restaurant - 3 min walk
  • Kaixuan Hotel - 7 min walk
  • Haidilao Hot Pot - 8 min walk
  • Costa - 9 min walk
  • Starbucks coffee - 9 min walk

About this property

Hyatt On The Bund

Luxury Shanghai hotel in Hong Kou with 6 restaurants
6 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. Change of towels is available on request
Hyatt On The Bund offers 620 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A health club and in-room fitness are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
Yuan Spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Languages

Chinese (Mandarin), English, German, Korean, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (CNY 120 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:30 AM: CNY 248 per person
  • 6 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Aroma
  • Tea Room
  • Xindalu -China Kitchen
  • Vue Restaurant
  • Vue Chinese Dining

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Baby bath
  • Children's dinnerware
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (21528 square feet of space)
  • Meeting rooms - 18

Outdoors

  • Lifeguards on site
  • Outdoor entertainment area
  • Rooftop terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bathroom (partially open)
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 46-inch LED TV
  • TV/satellite channels
  • Films for purchase
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Free weights
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Other gym equipment
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

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See similar properties

Shanghai
Shanghai
Hong Kou
Hong Kou
5 star
5 star
Parking included
Parking included
Family-friendly
Family-friendly
Guest rating 4+
Guest rating 4+
Hotel
Hotel
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Due to COVID-19, guests must provide proof of a negative PCR test for COVID-19 (issued within 72 hours before arrival).

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 3 November to 7 November:
  • Parking area

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 280.49 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: CNY 248 per person (approximately)
  • Fee for in-room wired Internet: CNY 120 per day (rates may vary)
  • Rollaway bed fee: CNY 280.49 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash; cash is not accepted
Mobile payment options include: Alipay
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Bund Hyatt
Hyatt Bund
Hyatt Hotel Bund
Hyatt Hotel Shanghai
Hyatt On The Bund Hotel Shanghai
Hyatt Shanghai
Shanghai Hyatt
Hyatt Bund Hotel Shanghai
Hyatt Bund Hotel
Hyatt Bund Shanghai
Shanghai Hyatt
Hyatt Shanghai
Hyatt Hotel Shanghai
Hyatt Bund
Hyatt On The Bund Hotel
Hyatt On The Bund Shanghai
Hyatt On The Bund Hotel Shanghai

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 436 out of 836 reviews
5 - Excellent 52%
Rating 4 - Good. 249 out of 836 reviews
4 - Good 30%
Rating 3 - Okay. 86 out of 836 reviews
3 - Okay 10%
Rating 2 - Poor. 45 out of 836 reviews
2 - Poor 5%
Rating 1 - Terrible. 20 out of 836 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

3.9/5

Eco-friendliness
Write a review

3/5 Okay

Disliked: Property conditions & facilities
The view of the bund from the room was amazing. However, the room definitely need a new coat of paint and update the switches.
Stayed 1 night in Dec 2021

4/5 Good

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor service great facilities, views and location
Service was quite poor from the door. My family had 5 large suitcases and some bags but we waited for a while for a bellboy or any staff at the entrance of the hotel. Had to go in and ask the person checking temperature to help and bring a trolley as well. Later, one of the staff came to help luckily but did not expect this from a five star hotel since every other hotel we have been in SH or else where had great luggage service. I told the staff at reception about the luggage situation and was totally ignored. The only saving grace was the view of the bund, the bar and the facilities: swimming pool and hot tub. Staff at the fitness facilities were super friendly.
Stayed 1 night in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fab location
The location of this hotel is fabulous. The Bund lies before you and you have easy access to restaurants and sceinic spots.
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop bar was great.
Stayed 1 night in Sep 2021

4/5 Good

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2021