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Overview of Hyatt On The Bund

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Guest reviews

4.2 / 5Very Good
800 reviews
Guests rated this property 4.4/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

Highlights

Popular LocationThe Bund5 min drive
Popular LocationOriental Pearl Tower10 min drive
Popular LocationShanghai International Convention Centre12 min drive
AirportShanghai (SHA-Hongqiao Intl.)15 min drive

Choose dates to view prices

  • Standard Room, 1 King Bed

    4.3/5 guest room rating

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 3
    Show details
  • Twin Room, 2 Single Beds

    4.2/5 guest room rating

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 3
    Show details
  • Standard Room, 1 King Bed, River View

    3.8/5 guest room rating

    Room amenities

    • 45 sq m
    • River view
    • Sleeps 3
    Show details
  • Twin Room, 2 Single Beds, River View

    4.5/5 guest room rating

    Room amenities

    • 45 sq m
    • River view
    • Sleeps 3
    Show details
  • Club Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 45 sq m
    • River view
    • Sleeps 3
    Show details
  • Club Twin Room

    5/5 guest room rating

    Room amenities

    • 45 sq m
    • River view
    • Sleeps 3
    Show details
  • Suite, 1 King Bed, View (BUND)

    5/5 guest room rating

    Room amenities

    • 80 sq m
    • River view
    • Sleeps 3
    Show details
  • Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 80 sq m
    • City view
    • Sleeps 3
    Show details
  • Suite (Diplomat)

    Room amenities

    • 80 sq m
    • City view
    • Sleeps 3
    Show details

About this area

Shanghai

Located in Shanghai, Hyatt On The Bund is in the city centre and near a metro station. Shanghai Museum and Former French Concession are cultural highlights, and travellers looking to shop may want to visit Nanjing Road Shopping District and The Bund. Check out an event or a game at Mercedes Benz Arena, and consider making time for Yu Garden, a top attraction not to be missed.

Map
Popular Location

What's nearby

  • Nanjing Road Shopping District - 15 min walk
  • Shanghai World Financial Center - 4 min drive
  • The Bund - 5 min drive
  • Oriental Pearl Tower - 10 min drive
  • Shanghai International Convention Centre - 12 min drive

Getting around

  • Shanghai Railway Station - 6 min drive
  • Tiantong Road Station - 15 min walk
  • Shanghai (SHA-Hongqiao Intl.) - 15 min drive

Restaurants

  • Aroma — 1 min walk
  • Tea Room — 1 min walk

About this property

Hyatt On The Bund

Luxury Shanghai hotel in Hong Kou, near Nanjing Road Shopping District
6 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 620 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. Complimentary wireless Internet access and 24-hour room service are standard, as are LED TVs with satellite channels.
Hyatt On The Bund offers 620 forms of air-conditioned accommodation with DVD players and minibars. Beds feature premium bedding. 42-inch LED televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Property amenities

Internet

Available in all rooms: Free WiFi, Wired Internet (CNY 120 per day)
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Electric car charging station
Limo/town car service

Food and drink

Full breakfast available for a fee daily: CNY 239 per person
6 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service

Things to do

Full-service spa
Health club
Indoor pool
Sauna
Hot tub
Steam room

Family friendly

Dry-cleaning service
DVD player
Free cots/infant beds
Indoor pool
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)

Conveniences

Ballroom
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
Korean

Business services

Business centre
Conference space

Outdoors

Terrace

Spa

12 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Massage - hot stone
Massage/treatment rooms
Sauna
Hot tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Linens
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bathroom (partially open)
Hairdryer
Separate bathtub and shower

Entertainment

42-inch LED TV
TV/satellite channels
DVD player
Films for purchase
Premium channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar
Fridge

More

Desk
Free newspapers
Iron/ironing board (on request)
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 2:00 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 280.49 per night.
Free cots (infant beds)

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: CNY 239 per person (approximately)
  • Fee for in-room wired Internet: CNY 120 per day (rates may vary)
  • Rollaway bed fee: CNY 280.49 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hyatt Bund Hotel Shanghai
Hyatt Bund Hotel
Hyatt Bund Shanghai
Hyatt Bund
Shanghai Hyatt
Hyatt Hotel Shanghai
Hyatt Shanghai
Hyatt On The Bund Hotel Shanghai

Guest reviews

4.2
Very Good
5 - Excellent
424
4 - Good
231
3 - Okay
84
2 - Mediocre
42
1 - Poor
19
4.4
Cleanliness
4.2
Service and Staff
4.0
Amenities
4.2
Property condition

1/5

  • Liked: Amenities, property conditions & facilities
  • Disliked: Staff & service

Unfortunately staff could not speak English. I was missing laundry from the room. Breakfast area was a problem as they sat us at someone’s supposed reserved table and caused for commotion. Overpriced for the service

Stayed 3 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Has my recommendation!

Good view of the Bund from our room. Spacious & consistence good services from reception, to room services, restaurants, bell boy, etc. Except amenities in room. Tea & coffee were not replenished. And basis items are not provided unless you request. Housekeeping needs improvement, We check out for a night to travel to Hangzhou but requested to stay in the same rooms which the reception kindly agreed. When we check in one night later, the tea & coffee was not replenish and a plastic bag we left behind accidentally in the coffee making cabinet was not cleared. Otherwise our stay was excellent.

Stayed 2 nights in Dec 2019

3/5

  • Liked: Cleanliness, staff & service, property conditions & facilities
  • Disliked: Room comfort

Construction work at the front of the property was an issue, they moved me to a higher floor which was good

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019