Four Seasons Hotel Shanghai

3.5 star property
Comfortable spa hotel near People's Square
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Four Seasons Hotel Shanghai

Photo gallery for Four Seasons Hotel Shanghai

Lobby sitting area
Indoor pool
Front of property
Hypo-allergenic bedding, down duvets, minibar, in-room safe
4 restaurants, breakfast served

Overview of Four Seasons Hotel Shanghai

9.0

Wonderful

Popular amenities

  • Breakfast available
  • Pool
  • Spa
  • Hot tub
  • Free WiFi
  • Gym

Explore the area

500 Weihai Road, Shanghai, Shanghai, 200041
  • Popular LocationPeople's Square Station17 min walk
  • Popular LocationEast Nanjing Road Station12 min drive
  • Popular LocationShanghai Railway Station13 min drive
  • Popular LocationShanghai Hongqiao Railway Station35 min drive
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Room options

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About the area

Shanghai

Four Seasons Hotel Shanghai is located in Downtown Shanghai, a neighbourhood in Shanghai, and is near a metro station. People's Square and Jing'an Temple are notable landmarks, and travellers looking to shop may want to visit Xintiandi Style Shoppping Centre and The Bund. Yu Garden and Shanghai Disneyland© are not to be missed.

What's nearby

  • Former French Concession - 8 min walk
  • People's Square - 15 min walk
  • Jing'an Temple - 19 min walk
  • Xintiandi Style Shoppping Centre - 4 min drive
  • The Bund - 4 min drive

Getting around

  • South Huangpi Road Station - 8 min walk
  • Shanghai Railway Station - 11 min drive
  • Hongqiao International Airport (SHA) - 24 min drive

Restaurants

  • Edelman - 4 min walk
  • La Pause Cafe - 4 min walk
  • Top Cellar - 2 min walk
  • 四季轩 - 2 min walk
  • 星巴克 - 2 min walk

About this property

Four Seasons Hotel Shanghai

Hotel rejuvenated in 2016 and located near People's Square
Located close to Shanghai Museum and Xintiandi Style Shoppping Centre, Four Seasons Hotel Shanghai provides a terrace, shopping on-site and a hair salon. Treat yourself to a massage, aromatherapy or a body wrap at Qin the Spa, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
  • Express check-in, babysitting (surcharge) and coffee/tea in reception
  • Meeting rooms, ATM/banking services and a lift
Room features
All 422 rooms boast comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with deep-soaking baths and hairdryers
  • TVs with satellite channels and DVD players
  • Separate sitting areas, fridges and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet
  • WiFi in public areas is free with a 3-device limit

Parking and transport

  • Parking on site (CNY 120 per day)
  • Valet parking on site (CNY 30 per night)

Food and drink

  • Daily buffet breakfast available for a fee: CNY 262 per person
  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Studio
  • Si Ji Xuan

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 37 floors
  • Banquet hall
  • Building
  • Built in 2002
  • Renovated entire property - April 2016
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • DVD player
  • IPod dock
  • Pay films
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 288.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 262 per person
  • Self-parking fee: CNY 120 per day
  • Valet parking fee: CNY 30 per night
  • Rollaway bed fee: CNY 288.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Free WiFi in public areas has a 3-device limit

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Four Seasons Hotel Shanghai
Four Seasons Shanghai
Shanghai Four Seasons Hotel
Shanghai Four Seasons
4 Seasons Hotel Shanghai
Four Seasons Shanghai Shanghai
Four Seasons Hotel Shanghai Hotel
Four Seasons Hotel Shanghai Shanghai
Four Seasons Hotel Shanghai Hotel Shanghai

Frequently asked questions

Does Four Seasons Hotel Shanghai have a pool?

Yes, this property has an indoor pool.

Is Four Seasons Hotel Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Seasons Hotel Shanghai?

Self-parking is available for CNY 120 per day. Valet parking is available for CNY 30 per night.

What time is check-in at Four Seasons Hotel Shanghai?

Check-in begins at 2 PM.

What time is check-out at Four Seasons Hotel Shanghai?

Checkout is at noon.

Where is Four Seasons Hotel Shanghai located?

Located in Downtown Shanghai, this spa hotel is within 1 mi (2 km) of People's Square, Shanghai Museum and Jing'an Temple. Xintiandi Style Shoppping Centre and Jade Buddha Temple are also within 2 mi (3 km). South Huangpi Road Station is 8 minutes by foot and Middle Huaihai Road Station is 11 minutes.

Four Seasons Hotel Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 299 out of 469 reviews" "
Rating 8 - Good. 124 out of 469 reviews" "
Rating 6 - Okay. 32 out of 469 reviews" "
Rating 4 - Poor. 11 out of 469 reviews" "
Rating 2 - Terrible. 3 out of 469 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great part of Shanghai
Wonderful king room with a desk, sofa and coffee table. Giant bathroom too!
Stayed 3 nights in Jan 2020

8/10 Good

Kelvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Centrally Located Hotel
Hotel was nice with ample space within the room. Very comfortable bed and centrally located within the shopping districts. Food and dining options were plenty in the vicinity
Stayed 4 nights in Dec 2019

2/10 Terrible

Markus

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Abominable service, unclean rooms
Upon entering my room: dirt on the floor, lots of dust but also bigger pieces in several places; stains on the chrome toilet lever; and sticky stains on the desk I even called to tell the front desk and ask if they were sure the room was done before my check-in and the answer from the front desk lady was "so what can I do about that now?" and "so you don't want a turndown service?" in an angry and annoyed voice. I said it's all fine then and asked to just make sure it will be clean the next day - next day when I came back still dirt on the floor in several places, meaning it wasn't cleaned at all properly. For a hotel chain that just had a major hygiene and cleanliness scandal in China last year, one would think they'd try a bit harder. I've had dozens of trips tosl Shanghai, this was the worst hotel out of all I ever stayed. There are tons of better options in this city in the same price range.
Stayed 2 nights in Jan 2020

10/10 Excellent

Fenda

Stayed 1 night in Jan 2020

10/10 Excellent

tee wei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Greta, California

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Friendly and professional, but not at all stuffy. Very family-friendly. Nice touches such as stuffed animal for my daughter and birthday treats at lovely breakfast and waiting for me in room at end of the day. Not the newest or most high tech property but beautiful and clean. Highly recommend and can’t wait to go back!
Stayed 5 nights in Dec 2019

10/10 Excellent

Canson, LA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT is a very good property in the area, convenient to go everywhere within walking distance.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff are excellent. They are very responsive and professional, as one would expect at a Four Seasons and in Shanghai. The location is also ideal, near multiple metro lines and within walking distance from a number of great neighborhoods. At the same time, the rooms themselves are a bit tired. The thing that struck me in walking into the room was the carpet. It was worn and there was a dark ring around the parameter of the room, under the baseboard, where dirt has collected over time. Some of the accessories like the bed skirt also seemed a bit old. All and all, I kept wondering why Four Seasons continues to keep its name on this property, without a renovation. It wasn't a bad experience, and I might consider staying there at the future, though I expected more given the Four Seasons name.
Stayed 3 nights in Dec 2019