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"Staff were super helpful and kind, propwrties were suprisingly cosy, spacious and warm in the winter "

"Convenient for snowboarding to Kiroro. Transportation stops right at the hotel."

"Clean room, it would be nice to be able to charge breakfast to my room. A little bit of a process. Traditional onsen, no tattoos was kind of a bummer but I understand and respect the tradition of the country. "

"Hotel Nord Otaru is located across the street from the canal. It has a good view of the canal, but the ocean view is far away and unimpressive. The rooms are dated. Our shower room smelled like mildew and there was some visible mold on the ceiling. The room size is larger than typical for Japan. The breakfast buffet was mediocre but convenient. The Hokkaido ramen was good. The bar upstairs had a nice ambiance but they were out of several types of alcohol and their signature cocktail. It’s about an 11 minute walk to Otaru Station and about 28 minutes to the Mount Tengu Ropeway. "

"良かった"

"My wife enjoyed the hotsprings and found a nice curry place near by"

"The stuff was very friendly. The room was clean, but very small. If you arrive with a small suitcase it is fine. But if you have stuff for skiing you will not find any place or cupboard to store your items. They don’t have a dry room. So you have to leave your Ski equipment in the lobby and the stuff takes care of it."

"The room was great. The staff was supurb. And Jintaro, at the hotel bar, was the best bartender/cocktail artist I've ever had the pleasure of being served by."

"OMO5 is a great base for exploring the city. Just steps from the Otaru Canal and surrounded by shops and restaurants, the location is perfect. Clean, modern rooms and friendly staff made the stay easy and comfortable. Would happily stay again."