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"Everything about this property was excellent, except the bed was not very comfortable."

"We did not have a coffee maker which was very inconvenient as we were just staying over on our way home from vacation getting up early to leave. Coffee would have been nice. No one at front desk to purchase a coffee from either. However for the price there should be a coffee maker and coffee in the room "

"Everything seemed fine until the bathroom clogged up and since the maintenance guys were gone we as the guest had to fix the issue. I suggest having 2 maintenance guys at night for “just in case”. "

"Stay good, need new mattress "

"Great location off of I-81. Safe, clean tons of restaurants near by…something for everybody. Breakfast was hot and there were lots of bread, bagels, English Muffins and Pastries to go along with a good selection of cold cereals, waffles, toppings, juice, coffee, etc. I want to make a particular comment about the scrambled eggs…which are usually pretty bad at any hotel…the eggs here were soft, fluffy, buttery and were some of the best I’ve had."

"Where do I start? First in the lobby the person (who ended up being the manager) informed us that we would have to upgrade to a suite because we had five people. We had booked our hotel through hotels.com for 3 adults and 2 children (10 and 17). Our reservation said two queen beds and free rollaway bed. He insisted that a bed wouldn’t fit and would be extra money. We showed our confirmation and they finally gave us a cot. We had to ask for sheets and blanket for the cot. We had to ask for enough towels, only one roll of toilet paper. No air/heat was turned on in the room AND our door was found open (safety bar blocked from closing) when we initially came to our room. The pool lights were off two hours before closing. When we went to call the staff from the pool area, it was discovered that the phone was not working which is a safety issue should there ever be an emergency. Nobody’s key cards ever worked for the pool entrance (we had to open the door for several guests one we were let in by the staff). Only one ice machine in the entire building. Hallways smelled like cigarette smoke. The microwave in the room was not on…it was plugged into an extension cord inside the kitchen cabinet that needed to have the switch turned on. NEVER should you use extension cords for appliances! The breakfast was never fully stocked and was pitiful at that! We were there for three days! There is more, but on ONE positive note…it was quiet especially considering it was located "

"The location is beautiful with ski slopes and the golf course. Our room needed updating. The bed was comfortable. The heating/ cooling thermostat was hard to use and the blower was right next to the bed and very loud when it went on. The bathroom was nice, but the shower was tight."

"This hotel was the scariest hotel I have ever entered. We did not stay. The stench of urine started the uncleanliness of the hotel. Dogs, a lot of dogs. Dirty, everywhere. People yelling. "

"The hotel and the staff are great."