Shady Bay Hotels, Jacksons' Gap

"Room was disgusting and everything was broken. Sheets had dirt and hair on them. Towels were stiff and smelled bad. They didn't provide toilet paper or ANYTHING! They got mad because I used my points to get a discount on my stay.. The wife is very rude. Another guest told me that the owner has been caught peeking in guest's windowsand going in rooms when guests aren't there and they do NOT provide housekeeping service. The place is absolutely disgusting and the state should come in and investigate the hotel. The owners change the price and harass you. Do NOT stay here if you can help it. "

"Nice professional staff and a good clean room. Breakfast was good as well. Would stay here again."

"Loved our stay here! Only complaint was we arrived after dark and could not see the house at all and had to pull up a google earth view to figure out where we were going. A light on, sign with the address or something that lets people know where to go if they arrive after dark would be very helpful! Everything else was wonderful. "

"We had a wonderful weekend! There really is nothing negative to say. The location is gorgeous and peaceful and the house was so perfect. The snacks and s’mores and all the extras really put the experience above and beyond. Highly recommend."

"Beautiful property."

"I recently stayed at this wonderful lakefront home with my son, and it was absolutely perfect. Communication with the host was seamless—clear, friendly, and responsive from start to finish. The location couldn’t have been better—peaceful, beautiful views, and right on the water. The place was clean, well-stocked, and had everything we needed for a comfortable stay. We made some great memories here and would definitely come back. Highly recommend!"

"Check in was super easy. It doesn’t look inviting from the street level, but the backyard, dock and curb appeal from the boat, including the deck chair area by the lake is very nice. The amenities gave us plenty to do on a rainy day with pool table and cornhole (under covered deck). The central location and short drive back to Auburn were great as well. "