8/10 Good
Stephen, Glenshaw
14 May 2023
Liked: Cleanliness, amenities, property conditions & facilities
We had a very nice stay at the hotel. The setting along the river was gorgeous, the room was clean, the bed was comfortable, and the breakfast was good (though not a lot of variety). We would rate the stay higher were it not for the fact that it took us about 30 min to get into the property when we arrived around 6PM or so. The door was locked, you could see the front desk though no one was there, we knocked loudly on both the front and rear entrances. We even flagged down two local people to see if they knew if the hotel was still open. Finally, I called the number posted on the door, and someone answered. Given language difficulties (French vs English), I wasn’t sure if we were connecting, so I handed the phone to one of the local helpful people who knew our situation. In any case, a lady (I think the owner) arrived within minutes from down the street and got us in quickly in a VERY cheerful (though curiously non-apologetic) manner. She said “her guy” should have been there to let us in. No matter …….. there were no heated exchanges and we ended up with a very nice visit. We walked across the river to eat at another hotel, since the Hotel Rhone restaurant was closed. All in all, we ended up with a good story!
Stephen
Stayed 1 night in May 2023