Rooftop terrace

Reviews of H10 Casa de la Plata

4 out of 5
H10 Casa de la Plata
C/Lagar 2-4, Seville

Reviews

9.8

Exceptional

Rating 10 - Excellent. 546 out of 613 reviews" "
Rating 8 - Good. 56 out of 613 reviews" "
Rating 6 - Okay. 8 out of 613 reviews" "
Rating 4 - Poor. 2 out of 613 reviews" "
Rating 2 - Terrible. 1 out of 613 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, lovely quiet and clean room. Very well situated to enjoy the highlights of Seville
Stayed 3 nights in Apr 2024
Response from Customer service on 23 Apr 2024
Dear Charles, Thank you for your review, your opinion is very important for us.It is wonderful that you were delighted with your stay. Kind regards,

10/10 Excellent

Jessica, Albuquerque

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff
Stayed 4 nights in Apr 2024
Response from Customer service on 22 Apr 2024
Dear Jessica, Thank you for your review. Your opinion is very important for us. We are very pleased that you enjoyed your stay with us.Kind regards,

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness
Good hotel
Stayed 3 nights in Apr 2024
Response from Customer service on 22 Apr 2024
Dear Ian, Thank you for your review, your opinion is very important for us.We hope see you again.Kind regards,

6/10 Okay

Fadi

Too expensive considering the size of the rooms and services available .
Stayed 3 nights in Apr 2024
Response from Customer service on 17 Apr 2024
Dear Fadi,Thank you for your time and your comment regarding your stay at H10 Casa de la Plata. Regarding the size of the room, we would like to inform you that you stayed in one of the biggest standard rooms (upgraded), you can check online the exact size at the same time that you book. Regarding our services, we would like to know which services you did not have in order to improve. We look forward to welcoming you soon again. Best regards

10/10 Excellent

rohila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one thing people have to know is that-since the hotel is in a walking zone, vehicles/taxi's drop you at short distance away from the hotel and one has to walk (about 1 minute) to the hotel.
Stayed 4 nights in Apr 2024
Response from Customer service on 14 Apr 2024
Dear Rohila, Thank you for taking the time to write this review. Your opinion is very important for us.As you comment, we are on a pedestrian street and therefore not accessible by car. We are right in the heart of the city.We hope see you soon.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service and the staff are so lovely- Location- perfect for a long weekend stay in Seville- you'll be so glad you stayed here!!!
Stayed 4 nights in Apr 2024
Response from Customer service on 17 Apr 2024
Dear Michelle, Thank you for your nice words about your stay with us. We are very happy that you had such a good experience, especially regarding the location, and our staff. For us it is very rewarding that you consider to stay with us again.Kind regards

10/10 Excellent

Maria Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay and this gorgeous hotel
Stayed 4 nights in Apr 2024
Response from Customer service on 10 Apr 2024
Thank you very much, your opinion is very important for us.It's great that you repeated your stay with us. We hope it was as wonderful as the first time.Kind regards,

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Mar 2024
Response from Customer service on 10 Apr 2024
Thank you very much, your opinion is very important for us.We are very pleased that you had such a good stay.Kind regards,

10/10 Excellent

Lorraine A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had an excellent location for viewing the Semana Santa celebrations which was why we travelled to Seville. It is also very well located to visit the historic parts of the city. The decor was very nice. Breakfast was very good- a wide selection of prepared items and you could also order from a menu. But what really made the stay special was the friendliness and helpfulness of all the staff- those at the front desk who booked restaurants or taxis and provided information on the Semana Santa processions and the staff at breakfast or in the dining room. Thank you for making our stay so special.
Stayed 3 nights in Mar 2024
Response from Customer service on 30 Mar 2024
Dear Lorraine, First of all, thank you for your review, your opinion is very important for us.Thank you very much for appreciating the effort we make every day to keep our customers satisfied.Kind regards,

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the heart of Seville. Wonderful friendly staff and service. Close to the Setas and walkable to Cathedral, Alcazar and Las Duenas. Nice rooftop terrace area to chill and relax by a small pool.
Stayed 8 nights in Mar 2024
Response from Customer service on 25 Mar 2024
Good afternoon, First of all, thank you for your review, your opinion is very important for us.We are thrilled that your stay was wonderful. Kind regards,

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. The only issue is shower room door with not good seal therefore water leaks out
Stayed 4 nights in Mar 2024
Response from Customer service on 20 Mar 2024
Thank you for your review. Your opinion is very important for us.We are very happy to know that your stay was excellent and we take note about the issue of the shower.Kind regards,

10/10 Excellent

Karen Natalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property from start to finish was excellent. The staff were friendly and knowledgeable and the facilities were great. Very central. We will visit again.
Stayed 3 nights in Mar 2024
Response from Customer service on 19 Mar 2024
Dear Karen, Thank you for your comments about our H10 Casa de la Plata hotel. We are happy to know that you enjoyed our facilities, location and liked our staff. We hope to see you soon. Kind regards.

10/10 Excellent

Revathiswari

Stayed 1 night in Mar 2024
Response from Customer service on 10 Apr 2024
Thank you very much, your opinion is very important for us.We are very pleased that you had such a good stay.Kind regards,

10/10 Excellent

neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel and staff
Stayed 4 nights in Mar 2024
Response from Customer Service on 15 Mar 2024
Dear Neil,First of all, we would like to thank you for your nice feedback. We will be waiting for your next stay in Seville.Kind regards.

10/10 Excellent

Marlowe

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved this hotel - every detail was thoughtful and elegant. Bathroom was so big and clean. Would definitely stay here again!!
Stayed 3 nights in Mar 2024
Response from Customer service on 10 Mar 2024
Dear Marlowe.Thank you for your review. Your opinion is very important for us.We are glad to know that your stay in H10 Casa de la Plata was amazing.Kind regards,

10/10 Excellent

Russell, Tulsa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent and the front desk staff was phenomenal!!
Stayed 2 nights in Mar 2024
Response from Customer service on 3 Mar 2024
Thank you for your review. Your opinion is very important for us.We are delighted that you enjoyed your stay at the hotel so much. Kind regards,

10/10 Excellent

Ramona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and the room was very nice and clean. It was quiet and safe. The location was very convenient to easily access all of the top attractions in Seville. We highly recommend this hotel.
Stayed 4 nights in Feb 2024
Response from Customer service on 1 Mar 2024
Dear Ramona, First of all, thank you for your review. Your opinion is very important for us.We are delighted that you enjoyed your stay at the hotel so much. Thank you for your recommendations.Kind regards,

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round. Lovely room, amenities and in the perfect location
Stayed 1 night in Feb 2024
Response from Customer Service on 6 Feb 2024
Dear Georgina, Thank you for your stay at the Hotel Casa de la plata. We are very pleased to read that you had a great time here, and we would love you to come back and enjoy Seville and the hotel again. Thank you for taking the time reviewing us! Customer Service

8/10 Good

Lida

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 1 night in Jan 2024
Response from Customer Service on 31 Jan 2024
Dear Cesar,Thank you for your time writting a coment regarding your stay at H10 Casa de la Plata., we are sorry if we have not exceded your expectations.We look forwards to welcoming you soon again. Best regards.

10/10 Excellent

Ebrahim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
😇
Stayed 1 night in Jan 2024
Response from Customer Service on 31 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Raymi, SANTO DOMINGO

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible, Fran at the reception was really helpful
Stayed 2 nights in Jan 2024
Response from Customer Service on 31 Jan 2024
Dear Raymi,Thank you for staying with us at the Hotel Casa de la Plata.We are very pleased that you had a great time here, and we would love you to come back and enjoy Seville and the hotel again. Be sure that your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Best regards

10/10 Excellent

Hamideh, Richmond Hill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice with H10! The H10 Hotel in Sevilla near the city center and shopping area offers a delightful stay. The modern amenities, attentive staff, and stylish decor contribute to a comfortable and enjoyable experience. Its convenient location makes exploring the city and indulging in shopping a breeze. Overall, a highly recommended option for a memorable stay in Sevilla.
Stayed 1 night in Jan 2024
Response from Customer Service on 28 Jan 2024
Dear Hamideh,Thank you very much for your wonderful review! We are very proud of our hotel and all of our colleagues. Reviews like these help us to continue working with the same enthusiasm. We take note of your comments to continue improving and we hope to welcome you back to our hotel very soon. Greetings.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel right in the heart of Seville!
Stayed 3 nights in Jan 2024
Response from Customer Service on 31 Jan 2024
Dear Mark.We thank you so much for your wonderful positive feedback about our hotel. We are pleased that you enjoyed your time at Hotel H10 Casa de la plata. Best Regards

10/10 Excellent

Cara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice staff and great room. Comfortable for three adults. King bed and a couch bed.
Stayed 2 nights in Jan 2024
Response from Customer Service on 31 Jan 2024
Dear Cara,Thank you very much for posting your review , we are pleased to hear that you enjoyed your stay at the hotel, we specially appreciate your comments regarding the quality of our staff and equipment of the room.Best Regards

10/10 Excellent

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Customer Service on 27 Jan 2024
Dear Ramesh,Thank you very much for your time an the perfect rate you gave our hotel. We really hope you had a pleasant stay and we are looking forward to accommodating you again in case you come back to Seville.Kind regards.

10/10 Excellent

Christopher Paul

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel with the most helpful front desk team.
Stayed 4 nights in Jan 2024
Response from Customer Service on 28 Jan 2024
Dear Christopher, We are really glad. We are delighted you spent such a good experience with us and you like .We really hope you could come back soon and stay with us again. Regards,

10/10 Excellent

Campos

Liked: Cleanliness, staff & service, property conditions & facilities
Very active surrounding. Beautiful decoration
Stayed 2 nights in Jan 2024
Response from Customer Service on 31 Jan 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Stephanie

Travelled with family
Stayed 4 nights in Dec 2023
Response from Customer Service on 31 Jan 2024
•Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Abdul Aziz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel we have stayed in. Most courteous and friendly staff. Nice and clean property in the center of Seville
Stayed 3 nights in Dec 2023
Response from Fran López on 31 Jan 2024
Dear Abdul. First of all, we really want to thank you for your time, kindness and excellent review you wrote. We are delighted that you enjoyed so much our hotel, our staff and location. Your comments encourage us to keep on working this way. And, of course, we are looking forward to hosting you again when you are back to Seville. We will try our best to give you a better experience.Kind regards.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in a great location. There are many dining and shopping options, and the property is close to many attractions. The staff is very helpful and friendly, and the property is well-maintained.
Stayed 2 nights in Dec 2023
Response from Customer Service on 28 Jan 2024
Dear David,First of all, we would like to thank you for your stunning review because it encourages us to keep on working and trying to have a high level service.We do hope you come back to Seville and stay with us again. We would be glad to host you again.Regards.

10/10 Excellent

Annie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was our favorite place of our trip. The lobby is gorgeous and the rooms are super nice and clean. We were there for Christmas and the staff was so nice. It is in the middle of a no car- shopping area where you have to walk a couple of blocks for an Uber but it was so convenient to walk everywhere. Absolutely loved staying there.
Stayed 3 nights in Dec 2023
Response from Customer Service on 27 Jan 2024
Dear Annie, Thank you so much for your wonderful comment regarding your stay at H10 Casa de la Plata. We are glad that you enjoyed your stay, our location and the services offered by the hotel. We look forwards to welcoming you soon again. Kind regards.

10/10 Excellent

Shovon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Customer Service on 31 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

EMMA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2023
Response from Customer Service on 28 Dec 2023
Dear Emma, We are delighted with both your comments and your punctuation, you really encourage us. We hope you are back soon and stay with us again.Regards

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ideally placed within reasonable walking distance of a lot of the local attractions. The staff were very friendly and welcoming. We were celebrating my wife's 60th birthday and the team made it extra special for her. Highly recommended and we would love to stay there again.
Stayed 3 nights in Dec 2023
Response from Customer Service on 28 Dec 2023
Dear William, firstable, we would like to thank you for your terrific feedback. We are delighted with your comments about our staff and location and that you and your wife had such a lovely time with us. We will be waiting for your next stay in Seville.Kind regards.

10/10 Excellent

Emiliano

Excellent location, food, service, staff.
Stayed 5 nights in Dec 2023
Response from Customer Service on 28 Dec 2023
Dear Emiliano,We wish to thank you for your perfect review of the Hotel H10 Casa de la Plata. We are glado to know that you loved our lacation, staff and the food we serve. We hope we will have the pleasure of welcoming you back for your next trip to Seville. Best regards

10/10 Excellent

Mireille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great six night stay at the H10, Seville. The hotel is perfectly located in the heart of Seville's historic quarter, within walking distance of all the major sights, and an terrific range of tapas bars and restaurants. The hotel is a beautifully restored property, with a welcoming lobby, and stylish, well-appointed rooms. The staff was unfailingly helpful and polite, in particular Antonio Gomez at the front desk, who went the extra mile with bookings and recommendations. All in all a great experience at H10 Seville!
Stayed 6 nights in Dec 2023
Response from Customer Service on 28 Dec 2023
Dear Mireille, Thank you very much for leaving such wonderful comments about your stay at H10 Casa de la Plata and our stylish property. We are glad that you are happy with our hotel staff. We certainly look forward to welcoming you back in the not so distant future. With kind regards

10/10 Excellent

Seán

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good central option
Clean, spacious room. Very central location and a reasonable price.
Stayed 1 night in Nov 2023
Response from Customer Service on 28 Dec 2023
Dear Seán, Thank you very much for your review of your recent stay at our hotel. We are happy to know you enjoyed your stay with us. As you said, we have an excellent location to visit Seville, because main monuments are really close to the hotel. We look forwards to welcoming you soon again. Kind regards.

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Customer Service on 28 Dec 2023
Dear Andrew, Thank you very much for this wonderful review. It helps us all a lot to continue working with great enthusiasm!! We hope to see you again very soon. Regards

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Customer Service on 28 Dec 2023
Dear Debra, Thank you for your positive feedback. It helps us to improve. We look forwards to welcoming you soon again. Kind regards.

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of this hotel is fantastic! Service from all at this hotel was excellent! Breakfast, so many options and the breakfast area was beautiful and food delicious! Roof top was great, loungers are very comfortable and again excellent service, great drinks and good food!
Stayed 7 nights in Nov 2023
Response from Customer Service on 28 Dec 2023
Dear Tamara,First of all, a very big thank you for your beautiful comments. We really appreciate them. This kind of feedback encourages us to keep on working and trying to improve every day. We are delighted that you have had this good impression of our hotel and the food we serve. We do hope you come back to Seville soon and stay with us again.Kind regards.

8/10 Good

Nitin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel . with great staff.
Stayed 3 nights in Nov 2023
Response from Customer Service on 30 Nov 2023
Dear Nitin,Thank you for your time and your wonderful comment regarding your stay with us, here at the H10 Casa de la plata. We are glad that you felt comfortable in your room and enjoyed our buffet breakfast.Thank you again for your nice words regarding the staff and our facilities.We look forwards to welcoming you soon again. Best RegardsCustomer service

10/10 Excellent

Ron

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
COMFORTABLE ROOM-NICE LIBRARY-FRIENDLY STAFF-ESPECIALLY NOEL AND KRISTINA
Stayed 4 nights in Nov 2023
Response from Customer Service on 30 Nov 2023
Dear Denise,Thank you for your time and share your experience with us at the Hotel Casa de la plata. We are so happy to hear such a good experience you had in the hotel. We really appreciate your wonderful words about the location, our facilities and the staff.We would love you to come back so that you could relish your time again with us and enjoy our services. Thank you again for your time and sharing your experience!Best regards, Customer Service

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The staff were so friendly and helpful. Reception provided us with great recommendations and on restaurants and things to see. Rooms were lovely, well equipped, clean and comfortable bed. Pool bar was a lovely place for some down time on a sunning day.
Stayed 3 nights in Nov 2023
Response from Customer Service on 30 Nov 2023
Dear Lee, Thank you for your nice words about your stay with us. We are very happy that you had such a good experience, especially regarding the location, the staff and the pool. For us it is very rewarding that you consider to stay with us again.Kind regards, Customer service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything!
Beautiful hotel smack in the middle of everything you’d want to do/eat/have! The room was wonderful and the shower amazing. Only could stay there one night, but we’ll be back!
Stayed 1 night in Nov 2023
Response from Customer Service on 30 Nov 2023
Dear guest,Thank you so much for your wonderful words about your stay with us. We really appreciate the time that you spent writing about your experience at H10 Casa de la Plata. We're looking for your next stay!Best regards,Customer service

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very satisfied
Loved the location, staff were great, very good experience
Stayed 3 nights in Oct 2023
Response from Customer Service on 28 Dec 2023
Dear Donna, Thank you very much for your punctuation! Our guest's satisfaction is very important to us. Best regards

10/10 Excellent

Gustavo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and beautiful! Great location and staff very attentive and ready to please you
Stayed 4 nights in Oct 2023
Response from Customer Service on 1 Nov 2023
Dear Gustavo, Thank you for your positive feedback about our hotel. We are very happy that you enjoyed your stay. We are in a very good location and we try our best to offer you an excellent service as you said. We hope to see you soon around here agian! Kind regards.

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing staff, great location.
Stayed 1 night in Oct 2023
Response from Customer Service on 1 Nov 2023
Dear Emily, Thank you for your positive feedback about our hotel. We are pleased that you enjoyed your stay with us. Kind regards.

10/10 Excellent

Zaneta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, charming hotel with an excellent buffet breakfast. Would recommend to my friends and would stay here again
Stayed 5 nights in Oct 2023
Response from Customer Service on 1 Nov 2023
Dear Zaneta, Thank you so much for your wonderful comment about your stay at H10 Casa de la Plata. We are happy to know you are glad with our location and that you liked our breakfast. For us is very important that you consider staying here again next time you will visit Seville as you said, so we look forward to welcome you soon! Best regards.

10/10 Excellent

MICHAEL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice time, lovely staff and comfy quiet rooms.
Stayed 4 nights in Oct 2023
Response from Customer Service on 1 Nov 2023
Dear Michael,First of all, thank you for your positive comments about our staff and our rooms. We really appreciate them.We are looking forward to accommodating you for your next stay in Seville!Regards.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel! We received a beautiful greeting as the staff was gracious and accommodating during the check in process. Loved the area, with shopping and restaurants in walking distance. Truly a beautiful hotel
Stayed 3 nights in Oct 2023
Response from Customer Service on 1 Nov 2023
Dear Michelle, Thank you for your wonderful comment about you stay at H10 Casa de la Plata. We are pleased to hear that you felt comfortable our location and the services of the hotel. We will be happy to welcome you again if you choose H10 Casa de la Plata again for your stay in Seville. Kind regards.