Verified review
6/10 Okay
Molly M.
14 Oct 2024
Liked: Cleanliness, location, listing accuracy
Disliked: Check-in, communication
Has potential but poor property management
This little apartment was cute, well decorated, clean, and spacious enough for a four day stay. Great location and in walking distance from everything we needed. However, the property management was a nightmare to work with. We waited at the apartment for the host to arrive one and a half hours to check in the first day due to unclear check in instructions and lack of response via vrbo messages. They never showed up in person to check us in (we were able to get the keys from the lady who was cleaning the place), and so we never received instructions to connect to the wifi which was hidden in a QR code under the console. Despite messaging them on both vrbo and WhatsApp over the course of multiple hours, we did not receive a response. For both check in and wifi instructions, we were forced to contact vrbo support to contact the host directly, a process which took up to an hour. The shower also leaks a lot of water, as evidenced by water damage around the bathroom door, however the host refused to provide an extra towel when we requested one as we had to use the one they provided to mop up the extra water on the bathroom floor. Overall a cute place, but for the price property management needs to do better here.
Stayed 4 nights in Oct 2024