Interior entrance

Reviews of Casa Sevilla 1920 Suites by Época

3.5 out of 5
Casa Sevilla 1920 Suites by Época
Calle Jesús del Gran Poder 28, Seville, Sevilla

Reviews

9.4

Exceptional

Rating 10 - Excellent. 60 out of 73 reviews" "
Rating 8 - Good. 9 out of 73 reviews" "
Rating 6 - Okay. 1 out of 73 reviews" "
Rating 4 - Poor. 1 out of 73 reviews" "
Rating 2 - Terrible. 2 out of 73 reviews" "

9.6/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Martha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from epoca suites on 27 Apr 2024
Dear Mrs. Bell.First of all, thank you for trusting Casa Sevilla 1920 by epoca for your stay in Seville.It was a real pleasure to host you and guests like you are wonderful.Please, we hope to see you back soon and remember that you will always find the best rates on our website.kind regardFran E

8/10 Good

Cristina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 4 nights in Mar 2024
Response from Natalia on 1 Apr 2024
Dear Ms Lockward, were really grateful for your review, and glad that you enjoyed the place, we hope to see you again with us soon!Thank you

6/10 Okay

David

Liked: Cleanliness, amenities
Response from Natalia on 19 Feb 2024
Dear David, were sorry you didnt enjoy all of your reservation, we would like to know what we could have done better, we await for your response, thank you

8/10 Good

David

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Liked everything about my stay.. only issue was couldn’t get tv to work which was a little annoying late in the evening but not that big a deal.. I didn’t travel to Seville to watch television 😅
Stayed 3 nights in Dec 2023
Response from Natalia on 5 Dec 2023
Dear David,thank you very much for the time and effort you took to make this review, we want to thank you on behalf of the Época Suites team for noticing the excellent attention that we bring for our guests, we would also like to apologize for the tv and were really glad you enjoyed the rest of the stay,we hope to see you soon,thank youÉpoca Suites

10/10 Excellent

Tadeusz

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This apartment was very clean and close to center city and was located in the walking distance to old Town.
Stayed 1 night in Nov 2023
Response from Epoca Suites Staff on 29 Nov 2023
Dear guest, Thank you very much for taking the time to leave us a review, and thank you very much for noticing our attention to cleanliness and impeccable location, we hope you return to us soon. Thank you very much Época Suites

2/10 Terrible

Mehri

Travelled with family
Disliked: Cleanliness
Overall, the hotel's location was convenient, but our experience was marred by the presence of ants in the room. We purchased groceries with the intention of having breakfast in our room, only to find that our food was attacked by ants. When I brought this issue to the owner's attention and requested some form of accommodation or discount, the response was disappointing. Unfortunately, we had to dispose of our food and incur additional costs for breakfast. It would have been appreciated if more concern and action were taken to address the situation.
Stayed 2 nights in Sep 2023
Response from Natalia on 28 Nov 2023
Dear Mehri, we thank the time you took to comment about our establishment,were thankful for your noticing of our centric location; also were deeply sorry about the problem with the ants, usually its really hot during September, we recommend leaving the food or anything that could attract insects inside of the fridge; and we could have responded to this issue if it hadnt been brought to us the same day that you were leaving, we hope to see you soon with us, thank you very muchEpoca suites

10/10 Excellent

Kariem

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A nice clean apartment, everything to our disposal. Shops, restaurants, sights to see and more in walkable distance. Kind staff and whatsapp communication with the hotel manager. We where very happy it wasnt loud or too warm/cold.
Stayed 3 nights in Nov 2023
Response from Natalia on 28 Nov 2023
Dear Kariem,Thank you very much for the comment youve left for us, were really grateful for the positive comments about our great location, and well make sure to comment to our cleaning staff about their great job,thank you very much,we hope to see you soon,Época Suites

10/10 Excellent

Fahim

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent all round, brilliant communication from them given that there isnt a manned helpdesk. Great location, apartment does the job. Only inprovement that could be made is perhaps the tv could be a smart tv with option to watch netflix or have some international /english channels :)
Stayed 4 nights in Oct 2023
Response from Epoca Suites Staff on 2 Nov 2023
Dear Fahim ,We appreciate your words, these make us grow more. We hope to receive you in the future. Kind regards Epoca Suites Staff

10/10 Excellent

Damaris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great communication, wonderful welcome gift was a plus. Apartment as pictured, very clean and bed was comfortable. Location was excellent. Truly enjoyed our stay.
Stayed 2 nights in Sep 2023
Response from Epoca Suites Staff on 28 Oct 2023
Dear Damaris,We appreciate your words, these make us grow more. We hope to receive you in the future. Kind regards Epoca Suites Staff

10/10 Excellent

Amer

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Epoca Suites Staff on 28 Oct 2023
Dear Amer,We appreciate your words, these make us grow more. We hope to receive you in the future. Kind regards Epoca Suites Staff

10/10 Excellent

Catherine

Liked: Cleanliness, room comfort
Wonderful
Wonderful stay! Comfortable and spacious. 100% wonderful. I didn’t want to leave. A delight for a weary traveler.
Stayed 3 nights in Oct 2023
Response from Epoca Suites Staff on 12 Oct 2023
Dear CatherineThank you for your wordskind regard

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lovely place, lovey location.
Stayed 2 nights in Oct 2023
Response from Epoca Suites Staff on 12 Oct 2023
Dear John Thank you for your words.kind regard

10/10 Excellent

Alexander

Travelled with partner
Liked: Amenities
We stayed at Casa Sevilla for two nights and really enjoyed the layout of the space. You’re basically getting your own apartment for the time you stay. So if you enjoy flexibility, having a kitchenette, dining table area separate from the bedroom, it’s a nice spot. So many great options for shopping around here as well, I’m having trouble getting my wife to leave. Wish me luck.. 😅
Stayed 2 nights in Aug 2023
Response from Epoca Suites Staff on 22 Nov 2023
Dear Alexander Thank you very much for your comment, this makes us grow and get better, thank you on behalf of all of our team, we hope to see you soon, kind regard

4/10 Poor

Rachel

Travelled with family
Liked: Amenities
I had to rate this low as we left after only 2 nights (of 5) because it was impossible for our daughter to sleep in the second bedroom of the ground floor apartment. It's an internal room next to the lift and has a window onto the hallway which had been a courtyard at some point so is now a 3 storey lightwell which amplifies all sound: heavy front door is incredibly loud and the lights come on automatically so when people come in at all hours, you get woken up. Especially when other guests play music at 1am while waiting for the lift.
Stayed 5 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Very spacious apartment in a great location.
Stayed 4 nights in Jun 2023

10/10 Excellent

Jabeen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing service at the apartment! Check in online was easy and it was also easy to enter the apartment. Everything is self service but we always had someone at hand via whatsapp to help us with all our needs. We got locked out the apartment 1 night however the staff were responsive and were able to help us resolve the issue remotely and its was fixed the next morning! They also allowed us to store our luggage for the rest of the day on check out and booked us a taxi to the airport with ease! The apartment itself is clean, modern, has a kitchen and a nice place to sit and eat or watch tv if youre having some down time. Daily housekeeping was also really nice to have as we stayed 5 nights! Highly recommend as it was also easy to get around from there!
Stayed 4 nights in May 2023

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Great, quiet, clean, easy communication with managers. Great area, far enough away from Cathedral area that it is quiet but still in walking distance to all the action. Loved this place!
Stayed 3 nights in May 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mariel and her staff were wonderful. From communication before arrival to arranging for storing our luggage at checkout, everything was perfect. Our stay was perfection, the suite was exceptionally appointed with every amenity you could think of and thoughtfully decorated to be a peaceful oasis at the end of a hot and vibrant day in Seville. I cannot recommend this property enough to anyone who is considering a visit to Seville. Very close to the hop on hop off bus and many local eateries of all budget considerations. Laundry close by, waterfront, so walkable. We did not want to leave!! We will definitely come again and recommend to friends and family who travel. Thank you for a lovely experience!!
Stayed 3 nights in May 2023

10/10 Excellent

Dan

Stayed 3 nights in May 2023

2/10 Terrible

Daniel

Stayed 5 nights in Apr 2023

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Arlinda, park ridge

Travelled with family
Liked: Cleanliness
Communication was great and they replied right away. The place was big enough. Rooms were good, but the shower was the same height as the floor and would flood the bathroom every time you would shower. You had to be super careful, had to be quick and stay in the corner to avaid the water from going out of the shower, other than that mess of inconvenience, it was great. Place was close to everything. Lots of stores, restaurants, shops. You could walk everywhere, train station was 30 minutes walk and 20 minutes car ride.
Stayed 3 nights in Mar 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, room comfort
Perfect!
What a wonderful weekend stay we have just had in apartment 01. Cannot fault anything at all. Gorgeous apartment, impeccably clean, good size, comfortable large beds, lovely welcome goodies, especially our prosecco! Location amazing, busy during day and early evening, however quiet overnight. Highly recommend! 😀😁
Stayed 2 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

OSCAR

Stayed 1 night in Jan 2023

10/10 Excellent

Kinjal Utpal

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, room comfort
Wonderful location and even better service, by the attentive staff.
Stayed 2 nights in Dec 2022

10/10 Excellent

Olga

10/10 Excellent

Malorie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for our honeymoon and it was so lovely. It felt fancy, welcoming and the communication was great. It is very clean, and I am super paranoid about how clean things are. There is no front desk, but you communicate via what’s app, and they always responded immediately. I never had to wait for a reply to a question. The bed was very comfortable. There were pillow options. Kitchenette was great and had everything you needed. You open the main front door and your door to your suite with a code. It always worked. I felt safe in the area. I would highly recommend staying here.

10/10 Excellent

Yifat

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Diana

Stayed 7 nights in Jul 2022

10/10 Excellent

josephine

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment. Refurnished 100 year old building with original mosaic walls. Perfect size for couple. Even a kitchen behind the closet. Mariel, property manager was excellent in communicating and even set up a reservation for a local, non tourist flamenco show and dinner that was superb. Could not have been happier with choice.
Stayed 2 nights in May 2022

10/10 Excellent

Ashea

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property!!! Great location!! Mariel was a great host!
Stayed 1 night in Dec 2020

10/10 Excellent

Rob

Liked: Cleanliness, amenities
This property was just excellent from its history to check in and check out. Very quiet but close to the center. Walking distance to everything.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an overnight stop here on the way to Fez over the Christmas period and the property was excellent. It is very tastefully decorated and comfortable. The location is also excellent as it is right in the centre and all the main attractions are within walking distance. My only caution would be that if you are driving in, parking is difficult and challenging so plan ahead. We were flying out the next day so we parked at the airport and took a taxi back into the city as finding a safe, accessible car park to accommodate our larger than normal car was impossible.
Stayed 1 night in Dec 2019

10/10 Excellent

C

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Super clean and quiet. Seemless check in/check out.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2019

10/10 Excellent

Aguinaldo

Liked: Cleanliness, amenities, property conditions & facilities
A estadia na Casa Sevilla 1920 foi muito agradável. É bem localizada, equipe prestativa e a suíte é bem confortável.
Stayed 3 nights in Nov 2023
Response from Natalia on 26 Nov 2023
Estimado Aguinaldo,nuestro equipo agradece encarecidamente el tiempo que ha dedicado para este comentario, muchas gracias por notar nuestra encarecida atención al cliente y nuestra excelente localización,esperamos verle pronto de vuelta con nosotros, muchas graciasEpoca Suites

10/10 Excellent

Aguinaldo

Business traveller
Liked: Cleanliness, room comfort
Recomiendo
Una excelente opción en Sevilla. Cerca del Casco Antiguo, cómodo y tranquilo. Recomiendo la experiencia.
Stayed 5 nights in Nov 2023
Response from Natalia on 19 Nov 2023
Muchas gracias, estamos muy agradecidos por su comentario, actos como este nos hacen crecer, esperamos verle pronto!Epoca Suites

10/10 Excellent

Francisco Javier

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente suite, todo genial, ellos muy amables en todo momento, sin duda recomendable …..repetiremos
Stayed 1 night in Aug 2023
Response from Epoca Suites Staff on 4 Oct 2023
Estimado Javier,Gracias por sus comentario, solo nos ayudan a mejorar y seguir creciendoSaludos Epoca suites Staff

8/10 Good

Chouchouna

Liked: Cleanliness, property conditions & facilities
J'ai apprécié mon séjour. Toutefois, une piscine aurait été idéale
Stayed 4 nights in Jul 2023

10/10 Excellent

René

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Die Suite war sehr sauber und geräumig für 2 Erwachsene mit 2 Kindern. Es war alles vorhanden, wie in der Beschreibung erläutert. Ich kann diese Unterkunft uneingeschränkt weiter empfehlen.
Stayed 2 nights in Aug 2023

10/10 Excellent

rocio

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

??

Stayed 4 nights in Jun 2023

10/10 Excellent

Inger Anne

Stayed 2 nights in May 2023

10/10 Excellent

Iñaki

Stayed 2 nights in May 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, property conditions & facilities
Todo muy bien. Bien ubicado, a 10miutos de la catedral. Muy bien decorado, muy agradable. El personal muy amable. Para repetir
Stayed 2 nights in May 2023

10/10 Excellent

Fábio André

Liked: Cleanliness, room comfort
Excelente localização, excelente casa, excelente atendimento!!
Stayed 2 nights in May 2023