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The Resort at Governor's Crossing

3.5 star property
Victorian hotel with free water park access and fitness centre

Photo gallery for The Resort at Governor's Crossing

Relax by the central pool surrounded by slides, a water play area, and lounge chairs.
Surrounded by lush greenery, this hotel offers scenic views of the surrounding landscape from its hilly location.
Guests can enjoy the Harvest Festival atmosphere in this outdoor space, surrounded by festive lights and comfortable seating.
Enjoy cooking in this well-equipped kitchen with a refrigerator, sink, microwave, and oven.
Relax in this cozy retreat with a kitchenette, comfortable bed, and pool views.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Gym
  • Pool
  • Air conditioning
  • Kitchen

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
Separate bedroom
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
Washer/dryer
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(48 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 66 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(24 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 98 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

8.8 out of 10
Excellent
(14 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 99 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed, Balcony

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Balcony
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
Washer/dryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
Washer/dryer
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen, Pool View

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

8.8 out of 10
Excellent
(32 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 66 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 99 sq m
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 1 Bedroom, Kitchen

9.2 out of 10
Wonderful
(40 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 66 sq m
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Queen Sofa Bed

View all photos for Premium Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(22 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 98 sq m
  • Sleeps 10
  • 2 Queen Beds, 1 Single Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

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About the area

Map
225 Collier Drive, Sevierville, TN, 37862

What's nearby

  • Tanger Outlets - 3 min drive - 1.4 km
  • WonderWorks - 4 min drive - 3.7 km
  • Titanic Museum - 4 min drive - 4.0 km
  • Island at Pigeon Forge - 7 min drive - 6.7 km
  • Dollywood's Splash Country - 8 min drive - 6.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 50 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Applewood Farmhouse Restaurant - ‬4 min drive
  • ‪Five Oaks Farm Kitchen - ‬2 min drive
  • ‪Chipotle Mexican Grill - ‬2 min drive
  • ‪Texas Roadhouse - ‬7 min walk

About this property

The Resort at Governor's Crossing

Family-friendly hotel near Tanger Outlets
Located close to WonderWorks and Titanic Museum, The Resort at Governor's Crossing provides free water park access, a terrace and a firepit. For some rest and relaxation, visit the sauna or the hot tub. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with mini golf and a playground.
Other perks include:
  • An indoor pool and a children's pool, with a lazy river, a waterslide and sunloungers
  • Free self-parking
  • Express check-out, express check-in and outdoor furniture
  • Tour/ticket information, a 24-hour front desk and a banquet hall
  • Guest reviews speak highly of the family-friendly amenities, helpful staff and location
Room features
All 233 rooms boast comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Shower/bath combinations, free toiletries and hairdryers
  • 55-inch Smart TVs with satellite channels
  • Wardrobes/cupboards, kitchens and fridges

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Separate bedroom
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2019
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from 14 March to 19 October
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Children under 15 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

Frequently asked questions

Does The Resort at Governor's Crossing have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 9:00 AM to 10:00 PM.

Is The Resort at Governor's Crossing pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Resort at Governor's Crossing?

Self-parking is free at this property.

What time is check-in at The Resort at Governor's Crossing?

Check-in start time: 4:00 PM; check-in end time: 7:00 AM. Early check-in is available for a fee of USD 50 (subject to availability).

What time is check-out at The Resort at Governor's Crossing?

Checkout is at 10:00 AM. Late checkout is available for USD 50 (subject to availability).

Where is The Resort at Governor's Crossing located?

This family-friendly Sevierville hotel is within 3 mi (5 km) of Tanger Outlets, WonderWorks and Titanic Museum. Dollywood's Splash Country and Island at Pigeon Forge are also within 6 mi (10 km).

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The Resort at Governor's Crossing Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 960 out of 1517 reviews
Rating 8 - Good. 336 out of 1517 reviews
Rating 6 - Okay. 130 out of 1517 reviews
Rating 4 - Poor. 51 out of 1517 reviews
Rating 2 - Terrible. 40 out of 1517 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family place to stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Katlin

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful time here!
Stayed 3 nights in Jun 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place for families with children!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Property was amazing and staff was very friendly
Stayed 4 nights in Jun 2025

8/10 Good

Mallory

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay!
Stayed 2 nights in May 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the resort, the staff are so friendly, the water park is perfect for our family with indoor and outdoor options, we love the pool cabanas, and the condos have just the right amount of space and detail to feel like home.
Stayed 3 nights in Jul 2025

10/10 Excellent

DeAnn

Liked: Cleanliness, property conditions & facilities
it was clean, staff was friendly and courteous, nice place for the kids to have fun and enjoy themselves
Stayed 3 nights in Jul 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience of the location to everything. The inside and outside pools were great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Fabian

Liked: Cleanliness, amenities, property conditions & facilities
Nice property, nice and quiet stay
Stayed 2 nights in May 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities
I love how it's convenient to EVERYTHING!! We stay here a lot since we live close by. Been coming here for years, even in the winter.
Stayed 1 night in Jul 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
The resort had so much for kids to do! It was very nice! We stayed two nights and went to Dollywood one day and part of me wishes we had just played at the hotel because it was so hot and the pool area is so nice!
Stayed 2 nights in Jul 2025

8/10 Good

taurean

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and everything was excellent. Only down side the doors close pretty loud so you can hear it all night. Would stay here again
Stayed 2 nights in Jul 2025

10/10 Excellent

Catera

Liked: Cleanliness
It was nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Tametra

Liked: Cleanliness, amenities, property conditions & facilities
I loved this place!
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping!
Stayed 2 nights in May 2025

10/10 Excellent

RAGHAVENDER REDDY

Liked: Cleanliness, amenities, property conditions & facilities
Excellent resort with great water activities and all other kids fun activities near by distance.
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
We had such an amazing time! Our kids loved it! We will definitely be back soon.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort with great staff.
Stayed 2 nights in May 2025

10/10 Excellent

Nikki

Liked: Cleanliness, property conditions & facilities
This resort is amazing! Fun for the whole family!
Stayed 2 nights in Jun 2025

10/10 Excellent

Dawn

Liked: Staff & service, amenities, property conditions & facilities
We had a good time and it was a very nice place to stay. The only downfall was parking when the lot got full
Stayed 3 nights in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay! Very kid friendly!
Stayed 2 nights in May 2025

10/10 Excellent

robin

Liked: Amenities
The property was very nice rooms look like an apartment everything you need was there even washer and dryer
Stayed 1 night in Jul 2025

10/10 Excellent

LaShawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice. It had a fireplace in the room and a jacuzzi bathtub The resort was very kid friendly and my son loved the water park.
Stayed 3 nights in Jun 2025