Family Hotels & Resorts in Serravalle Pistoiese from AU$157

"Fantastic location for everything whilst not being in the middle of it all. The staff were all lovely and everything super clean. Only issue was the aircon didn't work and we couldn’t open the windows due to mosquitoes (discovered this after the first night with it open - didn’t make that mistake again!). It’s quite an unusual interior with a tiny lift and lots of stairs so just be aware of that - it didn’t bother us though, we loved the charm. "

"All the staff was incredible, especially the breakfast employees and bar staff. Everything was perfect and every detail was considered. I would highly recommend this to anybody, especially Americans visiting"

"was so perfect! "

"great location! great staff! great room! "

"Super charming and stylish (traditional Florentine) hotel. Many rooms (eg mine) overlook beautiful Piazza Santa Maria Novella and its church. Lovely views. Nice bathroom, very professional and friendly service from all the personnel there. The street level bar (inside outside sections) seem to be favored by cool locals as well as guests. The food menu covered lots of bases and everything I sampled was delicious. Check out the Napoleon salon! "

"Good breakfast."

"great"

"Bernini Palace is an excellent place to stay in historic Florence. It is very close to Il Duomo, Palazzo Vecchio, Uffizi, Santa Croce, and many other popular places to visit. The room was spotless and the staff was very accommodating. This was our second stay here and we would highly recommend the property to others. "

"Our stay was ALMOST perfect. We got the wellness suite, and the sauna was broken for our entire stay. We asked to get maintenance in and check on it 3 times and they didn’t fix it because they thought it was working because they wouldn’t stay in the room long enough to make sure that it was working. We then asked turn down service one night to make sure that the sauna was on when we got back from a dinner, and reception didn’t do this. We were given a complimentary bottle of wine for our troubles but then no bottle opener, and we called for someone to get it open for us, but then reception said we needed to go up to the bar in order to open it which wasn’t the best service. We learned our lesson. The hotel was definitely a 4-star service… but then again we’ve had better service at other 4-star hotels. My husband and I will come back, but maybe we will just stay in a cheaper room that doesn’t have a sauna, and have a shorter stay."