Top Hotels Near Serravalle Designer Outlet in Serravalle Scrivia from AU$121

"I usually do not write reviews. But my stay here left me with a bad taste in my mouth. The hotel looks very nice from the outside and is super well located. Inside though, it has a very creepy feeling and the staff just felt off. As a young woman traveling for me is scary by itself. It did not help that while I was trying to take a shower, a man tried to break into my room and was banging my door down. I called the emergency service in the hotel and by the time they came the man was gone and therefore nothing was done. It might sound dramatic but this was definitely a traumatizing experience. If you are a solo traveler, I wouldn’t recommend."

"Beautiful hotel. Front desk staff was wonderful. The breakfast was very good but breakfast hostess was not the friendliest, I would expect a smile or warm greeting from someone who seats you"

"Check in with Gabriel was excellent but when transferred to Savoia the woman checking us in was negative and told me that Gabriel did not tell us we had free breakfast which he did and we did after going rounds with her and her calling others to protect her charging for breakfast. Not a good start at a 5 star property."

"The property is new and very clean. The amenities are nice. Simone was super friendly and helped us with many questions. Honestly, the rest of the staff, not so much. The area is nice for walking around despite the busy traffic. Everything closes at 8 except fine restaurants that you need a reservation for. Highly recommend the hotel but don’t think we’ll return Genoa."

"Fantastic place to rest staff are very helpful!! Very clean rooms!! Good parking and Fantastic breakfast, good restaurants and bars walking distance. You can park outside hotel all week but on Saturday night you can not as there is a market on Sunday. Parking is free. But if you park in blue bays you need to pay . You can park in blue bays on Saturday but pay . I parked down the road."

"The receptionist made a point of emphasising we had room air conditioning & mini bar drinks included in the in-room fridge. Neither the air conditioning or fridge were working - which having checked in at 9pm, we didn’t notice. When we reported this the next morning when checking out - the receptionist checked her vompu& simply said “it wasn’t switched on” by them … no apology, no accountability! "

"Great location, friendly and helpful staff, and clean and comfortable bedroom (ask for one on back of building for less noise). The only minor complaint is a mold stain in the shower, which should be removed."

"Very nice!"

"It was wonderful staying at the Mediterranean Hotel, a palatial and historic property with grand presence. Location was amazing, right next to the water, friendly staff and good breakfast. I loved my stay there. "